Orkin Reviews 

I was quoted 56k for mouse pest control, insulation removal, mold remediation and other services in a rental after bad tenants left. They wanted to set up a payment plan and kept calling me leaving messages after they realized they couldn’t take advantage of me.

Called another local contractor I knew and he came in and fixed the problem for under $300.

Do not use this company.

I would honestly give this company a 0 if I could. The service and communication have been extremely disappointing from start to finish. Technicians were frequently late, had trouble locating the address, and there were constant scheduling and rescheduling issues. At one point, I was told someone came out and knocked on the door before leaving, while my tenant was literally sitting outside waiting for them the entire time.
Another major issue was the lack of follow-through. I was promised a report that I never received and had to repeatedly contact them just to get a copy. On top of that, the quarterly visits felt more like sales pitches for additional expensive services rather than actual solutions to the rodent problem.
I was paying monthly for a service that was only performed four times a year, which felt very misleading. For the cost, the service provided was minimal and ineffective. The main office was also difficult to reach and rarely responded to emails. I almost always had to call the 800 number just to speak with someone.
Overall, this experience was frustrating, overpriced, and not worth the money. You’re honestly better off handling basic prevention yourself or hiring a reliable local company with strong reviews. Lesson learned.

I haven't used Orkin but I've been watching Undercover Boss and was totally disgusted to see them killing bees. We need bees to pollinate our food and there are people who will safely remove bees from a property without harming them. I guess though Orkin would then not make as much money.
This despicable practice must be stopped. Bees are essential and they are already under threat from sprayed crops and mites. Your practice will eventually cause famine!!!

If I could get Orkin a negative star review I would. Terrible customer service, not showing up, not bring the right mice traps after telling them numerous times, showing up at the wrong time or not showing at all, sending bill to wrong address and I've been with them for less than 1 month. Cancelling!!!!!!!!!!!!!!!!!!!!!!

What an abject waste of my time and money ~ I have never in my life seen a more disorganized ineffectual calamity in my life.

Their corporate scheduling is a nightmare, and the local branch clearly is not in communication with them.

Six times for sugar ants, and twice with a guy that I was significantly concerned with letting into my home.

I cancelled via their mechanism, and am getting billed an additional month for no services rendered.

I do not recommend them ...

As usual, Larry(Newnan Georgia office) showed up and performed another exceedingly great service. He pays close attention to detail, inquires and provides solutions and ALWAYS goes above and beyond my expectations

I am writing this review to warn others about this company. If I could give Orkin and this particular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, I repeatedly followed-up with him and his office requesting the inspection report. Today, I was told that no report would be generated or prepared because it was not a "full inspection." I was flabbergasted! I asked the representative what would be required for a full inspection and she just kept saying they will not provide a report. I asked her if, at the very least, the inspector could write a limited report describing what he observed during the inspection (e.g. multiple exit holes, but no termite activity) similar to what other pest companies who subsequently inspected my condominium unit submitted (both limited and full reports). She dismissively replied, "Well, you can just submit those reports to your HOA." I informed her that I believe her company was unprofessional, unethical, and lacked any customer service whatsoever. I also explained to her how much time I spent to make my home accessible to their inspector and to follow-up with them repeatedly, only to be told there would not be any report generated whatsoever. I completely understand the one-star reviews for this branch. They obviously do not care about serving or protecting their customers despite their state customer satisfaction guarantee.

We have the best technician knows his stuff. He's super helpful and very kind. His name is Walker of Midland GA office. Call and book him he is terrific!

Currently on hold for over 30 minutes. Message states to access account online however this process is no good as well. Payments deducted out of account however no jobs were completed. BBB is next.

I have received outstanding service over the last year of Orkin Pest Control service for my 1825 sf house that sits on 1/3 of an acre. My home was built in 1958 and a mid-century gem but with that comes a few varieties of bugs and critters. Initially my problems were a rare mouse, tons of ants, millipedes, pill bugs and stinkbugs inside and out it was something alright. After the first application I have had NO return of any of those pests inside and honestly just a few millipedes and pill bugs outside that’s it! I have them come every three months and they are efficient and effective. The whole process inside and out takes maybe 30 minutes and I haven’t had any rodents or ants return since that first application, it’s been amazing. Also my agent Alex is just the most knowledgeable and professional person who genuinely cares about his clients and his work. He is truly a gem and he does such a great job of keeping me informed, updated to new issues or things to look for, it truly is a mini educational session when he wraps up the time reviewing and treating my home. If you are on the fence whether to go with Orkin or another national or even local Pest Control team I urge you to give them a try. I found Orkin to be the best in controlling my situation and informing me far better than any of their competitors. I believe Orkin’s staff are selected not only on their knowledge but their ability to communicate effectively and reliably with their clients. My sister also uses Orkin and her agent is just as knowledgeable and effective as Alex so ii is no accident, Orkin and the staff are a pleasure to work with i am very satisfied!

Eddie Ramirez from Orkin supervisor didn’t resolve our rodent issue since last 8 months
We are having rodent issues and pee smelling through out our home. He is just selling stuff and we are happy with Orkin services.
False advertising

Orkin use to be a great company but they have gone seriously down hill and I would stay far away from these dishonest and incapable people. The Orkin at 5411 Bandera Rd. Ste 307, San Antonio, TX 78238 are not to be trusted. They sold me a rodent ridge guard, pest control radian barrier for my attic and something called PC Standard-EOM7. I was misled about what it was I was purchasing. I was led to believe that the pest control chemicals were built into the radiant barrier and I was totally shocked that when the day came to install, they just sprayed bug spray around in my attic and put in cheap insulation barrier. They were suppose to do the entire attic but they missed about 1/4 of the attic but charged me for it anyways. Then no sooner than about an hour after they left, a lot of it fell down, they pushed some overhead ceiling lights out of their spaces and knocked out a panel of insulation from the floor of the ceiling. They came back and "fixed" it. They put the radiant barrier back up. Cleaned up the fallen insulation and tossed it away (ummm...pretty sure that is supposed to be up there), and put the lights back in place. I was then told that I owed them another over $2,000 because they can't do math. I signed a contract for a specific amount, I talked to the manager of the office about it and I paid the contracted amount that was agreed upon. He (James Junious) said that I paid what was agreed upon and he said the matter was closed, I did not owe any extra because I did not agree to the higher price and in fact, they never actually finished the promised job. I was promised the entire attic and that is not what they did. Fast forward several weeks and today, I get a bill in the mail for $2,327.86! I paid the contracted amount in full earlier this month, I talked to James the day of the job and had this resolved. He told me it was resolved and now he sends me a bill?! I tried to call the number provided on the bill and it answers and hangs up without giving me a chance to speak with a person. The job was a hot mess, done very unprofessionally and incomplete. They clearly have incompetent sales people who can't do math. I had a budget and it was where I wanted it to be. Had they been honest about the price or not trying to rip me off after the fact with a bait and switch scam, I would not have agreed to this service, which clearly they could not accomplish correctly. They are bug people, they need to stick to bugs and not try to get into construction. Leave that to the construction companies because they failed miserably. They still have not returned my calls to sort this matter out but I have paid in full and they are harassing me over their error. I am not happy at all with the work done, with the way it has been and is still being handled. I would highly recommend staying far away from Orkin. I will be firing them if I can ever reach them or they call back. Do not do business with them. They are not the credible and good quality company they once were. So disappointed! I have been a customer for over 20 years and have no idea what happened but this company is no longer dependable or good. They even no showed my last appointment.

I feel completely embarrassed, stooped, and quite frankly a fool. I call in to request a one-time pest control service for a rat sighting. Somehow get swindled into a 1-year all-encompassing pest control service agreement. The sales call center states one-time service isn't an option. Ok, no problem as it was explained to me you can cancel anytime and that the contract is billed monthly after each month onsite visit. One visit each month and payment due after each visit. WRONG. Yes, you pay monthly, but they only come onsite to spray every other month. Oh, and then they only spray outside. Oh, and they also give you 0 warning on the day-of service, despite what you had requested to be wrote in your account notes. They literally had set multiple rat traps inside the visit before which weren't even checked upon the return visit because they didn't feel the need to go in! This was the whole point for the initial call, they completely forgot about their customer base and request.

For those interested, this all equates to $126 per onsite spray visit. In which the tech will only be onsite for a total of 10 minutes. And only spray outside. Seriously!? For that much money, I want to see if they are hiring. This experience was a total scam, with an unethical lying call center. I could swallow the originally explained $63 per visit but $126!? Ridiculous. I wouldn't recommend Orkin to my worst enemies, that's how poor of an experience.

I had my home serviced by Orkin in Deltona.
Curtis Johnson from Orkin perform the service on my home. Mr Curtis Johnson allegedly stoled two citizen watches from my house.
If you let this man in your house he may steal watches jewelry that's out in the open objects he can get his quick hands on and slip them in his pocket. I canceled the service as soon as I realized my jewelry was missing. I called Orkin about this problem and the supervisors did not care so if you let these people in your home make sure your valuables are not laying around make sure they are locked up.

Their services are disappointing. T

I wouldn’t even give them 1 star, HORRIBLE customer service, the amount of disrespect from a “professional” company baffles me. We payed these people every month for a year after expressing dissatisfaction several times throughout the year, even being promised a manager to come out and talk to us or treat our property himself. We called and canceled our contract several months ago and they still continued to take money out of our account monthly to the point we had to shut the card off, now they’re trying to send a “declined” bill to collections. DO NOT HIRE THESE PEOPLE. They will take your hard earned money and run with it and do not do there jobs nor do they care about you or your pest problems. Horrible horrible company. Will never recommend to any.

Signed up for a general pest plan with Orkin, mainly because spiders were getting into our garage every fall. The agent who came out was on time and actually pointed out a few little entry cracks I never thought about. Still saw one or two webs after the first visit, but overall it’s way better than last year

Had Orkin termite control come out when we spotted mud tubes near the foundation. The technician took extra time to explain the tailored treatment approach and how they protect wood, which I appreciated. Price was higher than I hoped, but seeing no fresh activity weeks later feels good.

Orkin’s seasonal mosquito control helped a bit in the backyard, but I still ended up swatting bugs most evenings. The tech was friendly and showed me the breeding spots he treated, but I guess I expected more.

We decided to try Orkin’s termite control plan after spotting mud tubes near our foundation. The initial inspection was thorough and the technician pointed out a few weak spots in our home exterior, but the treatment took longer than expected and the pricing was higher than I’d budgeted for