The young lady who helped me to place this order through the Customer Service phone line was very kind. I believe that her name was Charm. I was unable to receive the multiple texts that were sent in... Toon meer
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Lees wat reviewers zeggen
The furniture is very good quality. However, delivery was not good. Chest was missing and mirror delivered that was never ordered. Delivery people just dropped most of the furniture, which was very he... Toon meer
The best customer service and really almost equivalent to Amazon as to fast resolution. Everyone was extremely helpful and I was very appreciative of the great speedy follow up. I was so impressed tha... Toon meer
Absolutely the most inept company I have ever dealt with. I attempted to purchase two items from them but after using their finance company I decided I was no longer interested in doing business with... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Matrassenwinkel
- Slaapkamermeubilair winkel
- Tuinmeubelwinkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Over Ornate Home Furniture and Mattress
Geschreven door het bedrijf
About Ornate Home Furniture and Mattress
Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience.
Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast.
Brands & Selection
Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections.
- Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview
- Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster
Flexible Pay-Over-Time
Furnish your dream home today—pay over time. No hidden fees. No surprises.
Furnish your dream home today—pay over time. No hidden fees. No surprises.
Real-Time Order Monitoring
Track every step with confidence—from checkout to delivery.
Track every step with confidence—from checkout to delivery.
Talk to Real Furniture Experts ⭐
Get personal, no-pressure help from our design team—tailored to your needs.
Get personal, no-pressure help from our design team—tailored to your needs.
From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
The Ornate Home Promise
Geschreven door het bedrijf
- Real Experts. Reliable Delivery. Fair Prices.
- At Ornate Home, we make furnishing your home simple and stress-free. Since 2021, thousands of customers across the U.S. have trusted us for quality furniture, transparent pricing, and dependable nationwide delivery. With our primary showroom in Santa Ana, CA and distribution centers across the country, we deliver coast to coast — including white-glove options. You’ll also work with real furniture and design experts who provide personalized, no-pressure guidance every step of the way. Flexible pay-over-time options, real-time order tracking, and a curated selection from 50+ trusted brands mean you can shop with confidence — and without surprises.
Contactgegevens
2235 N Tustin Ave, 92705, Santa Ana, Verenigde Staten
- (844) 955-3399
- support@ornatehome.com
- ornatehome.com
4,0
Goed
391 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The whole process was easy
The whole process was easy. The company is very communicative from start to end. Delivery service was exceptional and the furniture is better than we could've imagined.
11 maart 2026
Product not received and payment has…
Product not received and payment has already been deducted.
10 maart 2026
Good ordering process but I can't track the order
Good ordering process and prompt confirmation. At this point I can't see the tracking progress because when I enter the order number and last name I keep getting an error message. Hopefully all is good with my order. Delivery is not for another week or more.
9 april 2026
Great experience
Great experience , great prices excellent customer service Anne , was vey helpful and detailed she is awesome
9 april 2026
The service was wonderful and my desk…
The service was wonderful and my desk is beautiful.
8 maart 2026
Best customer service. Charm was so respectful and supportive. She guided me and gave me some discount
Best customer service, charm is a good listener
9 april 2026
Still haven't received my item but…
Still haven't received my item but getting tons of emails about reviewing the company and the products.
Ornate home had fair prices, so I have 2 stars, but ordered over a month ago and still can't get a clear answer on when will be shipped or delivered.
All they do is blame the shipping company and tell me to be patient
7 maart 2026
Good product by delays
Good product, good communication but I received my recliners 3 weeks after I was supposed to receive them.
7 maart 2026
I did not like the lack of communication on…
I did not like the lack of communication on when my furniture was going to be delivered!! But when it finally was the living room set was beautiful and everything I hoped for ❤️
6 maart 2026
Got the exact same couch as my local…
Got the exact same couch as my local supplier and even with freight charges from Ornate I save $500. Very pleased and legit company. They communicated well about delivery and were on time. I will buy from them again.
6 maart 2026
I ordered antique white, received gray
I ordered antique white. I received gray nightstand.
6 maart 2026
Website was easy to navigate
Website was easy to navigate, ordering and confirmation were smooth. I can’t wait to see my purchase in my home.
7 april 2026
Staff were very helpful in assisting me…
Staff were very helpful in assisting me with my order.
4 maart 2026
still didnt receive product
still didnt receive product. Its been over a Month.
finally, it delivered on 4/17 and box was broken and chair was damaged.
2 maart 2026
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