Finally, when all hope was fading, nerves were frayed and stress was looming, a rug arrives via Parcel Force. Almost a month since ordering and to my surprise not from Ornatus but from a company in St... Toon meer
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Lees wat reviewers zeggen
We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered! Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we wou... Toon meer
Placed order in good faith at end of September. Confirmed by email, few days later another email to say orders delayed and since then nothing. Tried two phone numbers which are disconnected and no rep... Toon meer
Average - delivery was slow (despite website saying 48 hour ) took over 2 weeks. Sent two emails - got a reply on the second stating stock from supplier was an issue and it would be despatched direc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Rug is a décor element that serves as an aesthetic anchor for your room. This is why so many homeowners are so serious about finding and choosing a rug to complement the interior of their living room, dining room or bedroom. We at our online rug store in the UK are quite familiar with that experience. You want to cozy your home or flat up. You need a neat, high quality accessory that will add a designer vibe to your room. Or maybe you are looking for more modern solution, but local rug stores keep disappointing you with mundane, uncreative pieces at high prices. If you can relate to these problems, be our guest!
Contactgegevens
Unit 19-21 Stirling Arcade, FK8 1AZ, Stirling, Verenigd Koninkrijk
- 01786 447 400
- sales@ornatus.co.uk
- ornatus.co.uk
3,1
Gemiddeld
318 reviews
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Great service
Great service: friendly and extremely helpful when I’d filled some details about payment in the wrong way. The rug looks great and seems to be good quality.
17 maart 2021
Great service
Great service. Very helpful with a good selection of products at reasonable prices. Reliable delivery service also.
17 maart 2021
Exquisite detailed rug
Beautiful rug... Cheapest around... Prompt response and speedy delivery. Would definitely recommend and would use again.
15 maart 2021
Great and very competitive price
Great and very competitive price, clear communication and lovely rug. Recommended.
9 maart 2021
We ordered a nest of tables on…
We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered!
Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we would definitely use this company again
Thanks so much
5 maart 2021
Review zonder uitnodiging
Gorgeous rug at a great price!
Gorgeous rug at a great price! Dispatch took a little longer than expected, but everyone is in the same boat due to covid restrictions. Very happy with my purchase and highly recommend the retailer.
26 februari 2021
An Aladdin’s Cave for your home at very reasonable prices.
Friendly, small family business offering bespoke personal service! Efficient and excellent choice of goods. Lovely people.
25 februari 2021
Worst experience I’ve ever had with…
Worst experience I’ve ever had with buying a product.
24 februari 2021
Beautifully made and stunning
Beautifully made and stunning, well worth the money.
The pictures do not do them justice.
24 februari 2021
Poor quality product
23 februari 2021
Antwoord van Ornatus
We are an online retailer of other suppliers products. It is unfortunate this customer decided to leave a negative review for a product which they can return for a full refund. We don't have any return requests so we are assuming the customer has decided to keep the product. If any of our customers are not 100% satisfied we offer a 30 day no quibble return policy. We have sent out five of these products in the last 10 days and this is the first negative review. If you would like to return this for a full refund you are still within your return window.
Exceptional customer service
Exceptional customer service
I love my coffee table designed to perfection
23 februari 2021
Love my rugs
Waited a while before delivery so emailed them & Ian sorted it out and delivery shortly after. Ian was so helpful, would order from them again, fair price and nice to deal with
22 februari 2021
Excellent customer service
Excellent customer service. Took trouble to send extra photos when asked. Rug was as shown and seems excellent value.
21 februari 2021
lovely rug delivered quickly
19 februari 2021
Nice thick rug
Nice thick rug. Colours are great. The rug was a bit more expensive here than with other sellers, but was sold out everywhere else so I was happy to pay the extra as I had my heart set on it.
19 februari 2021
Super happy
A simple straightforward ordering process, ordered in my lunch break and my purchase arrived the next day . Amazing
17 februari 2021
A lovely soft think rug and it is a…
A lovely soft think rug and it is a beautiful colour. I got it at a bargain price, thank you!
12 februari 2021
Amazing service
Amazing service, love my new rug it is gorgeous. Thank you will use again.
11 februari 2021
Beautiful thick rug,would definitely…
Beautiful thick rug,would definitely buy from here again
9 februari 2021
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