Be very wary of this brand. I bought into it as I liked the sound of it and thought with Kate Winslett as the cover woman it would be trustworthy. I’ve tried to cancel my subscription but there’s no w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Noticeable results in just three months, will be making sacrifices elsewhere to ensure a constant supply of their beauty collagen. Refreshing too that you can contact them direct and speak to one of... Toon meer
Bedrijf heeft geantwoord
Amazing product, I’ve noticed a serious improvement in my skin. It’s firmer & plumper & my neck has lost the crepey look it was staring to get! Customer service is also fantastic. I called when I real... Toon meer
Bedrijf heeft geantwoord
Really impressed with Oslo Skin Lab collagen so far. It’s easy to use, completely tasteless, and I’ve started to notice my skin looking smoother and more hydrated. Customer service is excellent, easy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe in a holistic approach to achieving the best possible skin quality. This means using products that build up and care for the skin - both from the outside and from within.
Contactgegevens
c/o Qualitycall Centre Ltd 7a High Street, Gosport, Hampshire, PO12 1BX, United Kingdom, PO12 1BX, Gosport, Verenigd Koninkrijk
- +4401908348810
- customerservice@osloskinlab.co.uk
- osloskinlab.co.uk
Try The Solution™ with 60% off
4,1
Goed
60 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful Hydrated Complexion
I have been taking your Oslo supplement for about a month or so. My skin is in tip top condition.
Also it seems to have calmed my eczema a lot behind my ears and scalp.
It is an excellent supplement.
30 oktober 2025
Antwoord van Oslo Skin Lab UK
Dear Paulette, Thank you so much for your lovely feedback — we’re delighted to hear that you’ve experienced such great results with The Solution!
We did notice that you rated us with just one star, and we’re guessing this might have been a mistake, as it sounds like you’re very happy with the product. You’re more than welcome to update the number of stars so it better reflects your experience and gives a true picture.
Once again, we’re genuinely thrilled to know that The Solution is adding real value to your everyday life.
Have a beautiful day, Katarina
Seeing results
I love this product as I am beginning to see results in terms of fine lines. We all show signs of age as we get older and this product definitely has improved my skin. Also I swear my nails are stronger too . ☺️
17 oktober 2025
Antwoord van Oslo Skin Lab UK
Dear Lesley, Thank you so much for your wonderful feedback! We’re so happy to hear that you’re noticing effects on both your skin and nails.
Have a beautiful day, Katarina
My fine lines are becoming finer
My fine lines are becoming finer. I am glad I have given Oslo Skin Lab a chance. You can add it to anything as collagen has no particular taste.
3 oktober 2025
Antwoord van Oslo Skin Lab UK
Dear Jana, That’s wonderful to hear! We’re thrilled that The Solution is making a noticeable difference for you. It’s great that you find it easy to incorporate into your routine.
Have a beautiful day, Katarina
Best collagen supplement I’ve had
My nails have never grown so quick, my hair has stopped falling out and my cellulite is definitely reducing. But was dubious at first but can honestly say best collagen supplement I’ve had please give it a go but you do need to be on it at least 2 months to see the effects xx
3 oktober 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Dear Kerry, Thank you so much for sharing your experience! We’re thrilled to hear that you’re noticing such positive results with The Solution. You’re absolutely right—consistency is key, and giving it at least two months really helps to see the full benefits. We truly appreciate your recommendation and hope you continue to enjoy the results!
Have a beautiful day, Katarina
It's so easy to take every day
It's so easy to take every day - I add it to my yogurt.
26 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Dear Charlotte, We’re very pleased that you find your routine simple—that’s exactly what we aim for: effective and convenient. We hope you feel that The Solution adds a glow to your skin.
Have a beautiful day, Katarina
Pleased with Oslo Collagen
I have been using the product for three months now and can really see the benefits. My hair has started to shine and my skin is glowing. What I like most is that it has no flavour or taste, so I can drink it just like pure water, knowing there’s so much goodness behind the scenes. I will definitely continue using the Oslo Collagen.
24 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re noticing such positive results, and that you enjoy the sachets. It’s fantastic to know that The Solution has become a part of your routine and is making a difference for you.
Have a beautiful day!
Best regards, Katarina
I am.so disappointed having purchased…
I am.so disappointed having purchased this last month I paid approximately £26 foe my first box assuming that was always going to be case , subscription being that price and my delivery arrives yesterday a massive £48 was taken, leaving me with very little for a week until I get my nhs wage , this was pure luxury for me , having looking my hair with menopause I thought and hoped thus would certainly help. Especially with major stars advertising it whom I trust implicitly. Now I am to wait 45 days for a response it's a disgrace
22 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you for sharing your experience. We are very sorry to hear about your disappointment and completely understand how frustrating this must have felt. The price of your first box was a special reduced rate as part of a campaign, while the price of your second delivery reflects the regular membership rate, which is clearly shown at the time of order.
We also wanted to clarify that we are unsure what you mean by having to wait 45 days. Our customer service team is open Monday–Friday, and we respond to all calls, while emails are normally handled within 2 working days. We never want our customers to feel confused about pricing or support, as your satisfaction is very important to us.
If you would like to discuss this further, please don’t hesitate to call us on 01908 348 810 (Mon–Fri, 7:30 am–3:30 pm) or email us at customerservice@osloskinlab.co.uk. We’re here to help.
Have a beautiful day!
Best regards, Katarina
Poor customer service
Initially I was delighted with the product but it doesn’t dissolve completely in cold drinks (sort of clumps together) and after 3 months of using it I haven’t seen any significant changes. I was going to continue with it but have recently been made redundant and can no longer afford it. I tried to ring the company but couldn’t get through, so I sent them an email explaining my circumstances and asked them to advise me. No one replied, what am I supposed to do next?
12 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
We’re glad you initially enjoyed the product! Regarding the clumping, we recommend mixing it with any non-carbonated drink of your choice, letting it sit for a minute, and then stirring again—it should dissolve much better this way.
Our phone lines are open Monday to Friday, and we respond to all emails within 2 business days. We haven’t been able to locate any email from you in our system. Please give us a call at +44 1908 348 810 (Mon–Fri, 7:30 am–3:30 pm) or email us at customerservice@osloskinlab.co.uk
so we can assist you further.
Have a beautiful day!
Best regards, Katarina
This Company is very deceitful
This Company is very deceitful and certainly cannot be TRUSTED 😡😡
I assume they want me to be a long term customer, if so, then why cheat by signing me up to a monthly subscription when I didn’t know I had ? Yes, no doubt it is in the small print, but why don’t you emphasise your trickery more clearly ?
I will NEVER re-order after the subscription period has ended.
You may have taken £200 from by your deceitful tactics but that is all you will get, and I will advise everyone that I know not to order with you.
Company’s like you need to be struck off for their sneaky tactics.
Do your twisted brains not realise that you will loose customers in this way.
You are an absolute disgrace to you industry.
I hope your business fails very soon !
Good riddance . 😡😡😡
1 augustus 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you for feedback. We are truly sorry to hear about your disappointment and frustration. Please know that our subscription model is never intended to mislead – it is clearly stated during the ordering process, and it is not something we want or try to hide, as our entire business concept is based on smooth, uninterrupted deliveries. You mention that you have paid over £200, which indicates that you have received at least four deliveries, so we are unsure why you did not contact us directly when you received your second delivery if there was a misunderstanding regarding the subscription. We have no binding periods, so if you do not wish to continue, a simple email or phone call is enough, and we will stop the deliveries.
If you would like, our customer service team will be more than happy to review your case and assist you with your subscription so that you feel fully supported. Please call us if you wish. The phone number is 01908 348 810. Your trust matters deeply to us, and we sincerely regret that your experience has left you feeling this way.
Have a beautiful day!
Best regards, Katarina
I’m 83 years old and the skin on my…
I’m 83 years old and the skin on my arms was becoming scaly
This along with my face has improved so much so that friends have commented
I will continue with the product and wonder what it can do for me
23 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you so much for your lovely feedback! It’s inspiring to hear that you’ve noticed such an improvement in your skin and that others are commenting on the results as well. We’re delighted that The Solution has made such a difference for you.
Have a beautiful day!
Best regards, Katarina
Great!
I started on the solution just to see what it was like but not really thinking anything would change. Out of all the different things I’ve tried over the years (I’m 52), I really think this works. I haven’t seen a huge difference in skin tone, but my body has stopped aching (even my frozen shoulder), and I just feel better all round. So, thank you!
23 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you for sharing your experience! It’s wonderful to hear that The Solution has made such a positive difference for you. Everyone’s results can vary, and we’re so pleased you’ve found something that truly works for you after trying many options.
Have a beautiful day!
Best regards, Katarina
Very good colleges in easy sachets
Very good colleges in easy sachets. My skin feels more healthy and hydrated.
23 september 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you so much for your kind feedback! We’re delighted to hear that you enjoy the convenient sachets and that you’re already noticing your skin feeling better. Your experience means a lot to us.
Have a beautiful day!
Best regards, Katarina
Do not use
I want a refund been robbed by being unaware duped into expensive overpriced subscription. You owe me £48 I still waiting for replies to emails
23 augustus 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Hi Barbara, we’re sorry to hear you feel this way. Our team is here to support you and can be reached by phone Monday–Friday, 8:30am–4:30pm, or by email. We always aim to respond within two working days. If you haven’t yet had a reply, please try contacting us again so that we can look into your request as quickly as possible.
Have a beautiful day!
Best regards, Katarina
Poor customer service
Have sent 2 emails to cancel subscription and still don't have confirmation that it's been done. Customer service lets this company down
13 augustus 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Hi Laura, thank you for your review. Our customer service team can be reached by phone Monday to Friday between 8:30am and 4:30pm, or by email. We aim to reply to all emails within two working days. If you haven’t received a confirmation yet, please contact us again and we’ll be happy to assist you further.
Have a beautiful day!
Best regards, Katarina
Trying to contact them to cancel my…
Trying to contact them to cancel my subscription and nothing and now they have taken £48 out my account. Poor website and customer service. Phone number just cuts out and no options online to cancel.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Hi Suzanne, we’re very sorry to hear about your experience. That’s certainly not the service we want to provide. We don’t have any binding periods on our subscriptions, so cancelling with us is no problem — it can be done via both email and phone. Our customer service team is available by phone Monday to Friday from 8:30am to 4:30pm, and you can also reach us by email. We aim to respond to all emails within two working days. If you still have any questions or concerns regarding your cancelation, please don’t hesitate to get in touch with us again and we’ll be happy to assist you.
Have a beautiful day!
Best regards, Katarina
After 3 months of taking Oslo Skin Lab
After 3 months of taking Oslo Skin Lab, I saw and felt a noticeable difference in my skin. More plumpness and elasticity, it's incredible how taking a sachet a day was all it took! The fact that the powder doesn't have a taste means I can easily add it to my morning coffee, and by having it in a sachet I know I'm always taking the right amount. I couldn't recommend it more!
7 mei 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Thank you for sharing your wonderful experience with Oslo Skin Lab! We are thrilled to hear this. Your positive feedback is truly appreciated and motivates us to continue providing high-quality products.
Antwoord van Oslo Skin Lab UK
Dear Rebecca, we are so pleased you are happy and that you have had a good experience.
Would you be happy for me to send you a PM?
Have a beautiful day, Elizabeth
Love how easy it is to incorporate Oslo…
Love how easy it is to incorporate Oslo Skin Lab in my day-to-day - just pour it in my coffee everyday or even in water if I forget in the morning. Fully tasteless. Am starting to see results too - would recommend!
12 februari 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Dear Amanda, we are so pleased you are happy with The Solution Beauty Collagen and that you have had a good experience.
Would you be happy for me to send you a PM?
Have a beautiful day, Elizabeth
I love this product
I love this product. Since I have been taking it I have noticed better and stronger nails and thicker hair. My skin looks much clearer and the best thing is less achiness in my joints in the morning. I would highly recommend.
4 februari 2025
Review zonder uitnodiging
Antwoord van Oslo Skin Lab UK
Dear Sophie! Thank you so much for sharing your experience! We’re delighted to hear about the positive effects you’ve noticed. Your recommendation means a lot to us.
Have a beautiful day,
Katarina
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