As a real estate professional, I deal with inspection companies regularly, and I can confidently say this has been one of the worst experiences I've had. I hired Otovo to perform an i... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Otovo installed my solar PV system with battery. I paid £10,070, and the experience has been a nightmare. The first installer damaged part of my roof badly enough that another installer ha... Toon meer
Overall Otovo offer nothing in terms of customer service. I started the process of purchasing the solar panels back in May 2024 and after one contractor backed out it took over 4 months to get my pa... Toon meer
Very simple hassle free process. Installers fantastic. Product works as promised. would give fives stars but the process of being paid for exporting excess energy is a real headache caused in part by... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Otovo are Europe's leading residential solar installation platform present in 13 countries and now launched in the United Kingdom. Our vision is simple: Lead Europe into a clean, electrified future. And our mission is to be the easy, trustworthy & affordable way for homeowners to go solar. We've installed over 20,000 solar PV systems across Europe, starting in our mother country, Norway. We bring these Norwegian values through to all our markets and only work with Bloomberg tier one manufacturers of hardware, excluding manufacturers without traceable forced human labour supply chains. Our customers value our straight forward advice, simple pricing system, and reliable customer service. We're here to expand the accessibility of solar across all UK homes. Our business model means you benefit from the lowest prices, best overall customer service pre and post sale, and a clean and easy customer experience that values your time and trust. We vet and audit a national network of installers who are the best in the industry and must also pass our rigorous criteria to join our platform and remain on our platform. We utilise machine learning from the breadth and variety of residential solar installations across Europe and the UK to design the most efficient system for you at the best price. How is our pricing more competitive than others? We utilise the network power across our markets to negotiate pricing that only comes from high volumes and predictability and reliability of installations. We also streamline processes and information gathering for installers meaning they spend less time in the office and more time on the roof. At Otovo we are dedicated to a trustworthy, great customer experience. You can see the results in our reviews throughout the United Kingdom. Our installations are nationwide and we've installed several installations in places like London, Surrey, East Sussex, Edinburgh, the Midlands, Liverpool, the Cotswolds, Devon, Bath, Milton Keynes, Oxfordshire, Buckinghamshire, West Sussex, Glasgow and many others. Check out a free quote anytime on our website, we are transparent with pricing; you don't have to leave any details for an initial quote and we encourage you to have a look around at different options.
Contactgegevens
Hamilton House, 4 Mabledon Place, WC1H 9BB, London, Verenigd Koninkrijk
- sun@otovo.co.uk
- otovo.co.uk
1,7
Zeer slecht
62 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I really didn’t know much about solar…
I really didn’t know much about solar before Otovo. I just knew I wanted to save on electricity bills, contribute to the carbon neutral agenda, and to do this using a trustworthy installer. I tried Solar Together as well as googling some local installers in London but I got no call backs at all. With Otovo I got prompt, knowledgable advice and support. The experience has been fast, and I’ve felt taken care of. Thanks a lot!
4 september 2022
Review zonder uitnodiging
Antwoord van Otovo UK
Thanks for the feedback and happy we were able to help!
Very courteous and communicative
Jina, Stephen, and the rest of the team at Otovo have been super friendly, helpful, and communicative. They never shied away from answering our calls and informed us of each step along the way. The installation of the solar panels came and went without any major disruptions and the installers were very courteous and wanted to ensure we received the best level of care. The installers were also open and honest and informed us beforehand where there was likely to be any damage but reassured us that would be rectifying any issues before signing off on the job. We certainly found this a very pleasant experience and would have no issues recommending the company to friends and family!
30 november 2022
Review zonder uitnodiging
Antwoord van Otovo UK
Thanks for trusting us and in leaving us these positive words!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.