Oushk Pharmacy Reviews 

Oushk pharmacy are very responsive and proactive to calls and emails. Tanya went above and beyond to make sure I received my order in time.
Their level of service is definitely 5 Star !

AVOID!!!!!!! Im absolutely, in shock. The product I purchased was a Mounjaro pen and was faulty. I reported this and sent emails with the photo and then was booked a video call and the service I received was outrageous! The pen had completely broke and would not turn and the advisor was trying to get me to fix a fault with there medication! Mind blown. I thought this video call would have resolved things I and would get my refund but now they want me to send it back which is fine but still dose not excuse I have had to wait weeks for my money back on a fault on there end whilst literally showing them on video call the pen is broken 😡
So now my bank has had to accept under FRAUD by the way that they will clear up the mess and issue a refund as I’ve tried to resolve this via email and in person on video link
I will keep putting a bad review for as long as it’s taken to resolve this

Oushk confirmed my order, took payment, then changed the rules—leaving me chasing a delivery that never arrived and charging me £10 to cancel their own mistake. Customer service has slipped badly, their social group shuts down constructive questions, and they lean on influencers to push a prescribed product. On top of that, prices include weight loss and injection support I’ve never needed or used, so I’ve lost trust completely. This will be my last order with Oushk.

Edited to add
In regards to your reply I had already emailed several times about these problems so Oushk can't pretend the response will now finally be different!!

And to add 6 weeks later Oushk are asking for more details about my original order otherwise my review would be taken down. Of course I have provided those details but it's bizarre timing.

In case it helps anyone else Ive gone to SwiftDoctor who've been brilliant!

I've been very impressed with Oushk, the service is professional & thorough. Pricing is fair & transparent. Medication has arrived quickly with tracking updates & very well packaged. They offer lots of options for maintenance. Although I have not needed pharmacy or dietary, advice I know that service is available too.

Used to be good when they started. Now they are concerning. 600% profit but still expensive. Bullying between customers. A ten-point enforcement notice from the regulator. Highly unprofessional lead pharmacist who treats it like a girls night out not a business. Prescribing to people with eating disorders. Refusal to acknowledge negative opinions. No thanks.

Absolutely delighted with the service I have had from OUSHUK.
Placed my order over the weekend, consultation Tuesday and pen delivered today.
Chilled and well packaged.
Price was good for Mounjaro as well.
Previously ordered with Curate for 6mths, 27 day delay in sending a pen out but happy to have taken my money!

Wouldn't hesitate to recommend OUSHUK ❤️

Awful company. Avoid. Don’t communicate. Give your medication to others despite being ordered and paid for, for a month leaving you without your medication. After being with this company for over a year, I thought that they were genuine. Sadly they have cashed in on the weight loss medication bandwagon and are out of their depth

Delivery date paid for (£6.99) and specified as the 30th August (4 days ago). It is now September 3rd and I have heard nothing and had no delivery. I raised a ticket/customer service issue on the 30th and have still heard nothing….

Fantastic service, by far the best website for keeping your patient data up to date.

Only just joined as a customer and considering the difficult time with USA putting up prices; they still had time to answer my queries and questions fully and have been very responsive and helpful.

I’ve been with oushk for probably over half of my journey now, i have lost almost 9 stone and they have been fantastic both service wise, never had a problem with deliveries and approval is always prompt, when I’ve needed to access support the groups and communities have been helpful and I’ve always had amazing response times from the support lines, i feel this pharmacy takes such extra care with providing newsletters on different things you might experience when on the weight loss meds, and i was very surprised but thankful when i did my last form and I let them know what my side effects were and upon approval received an email with advice on those specific side effects. The pharmacies attention to detail when it comes to actually caring about results of patients is something I’ve seen nowhere else, and I find it very helpful that Hira attends tiktok lives to answer questions and give advice. All round so thankful to have come across oushk!

Always a great service, even with current situation they put their patients first.

Got my order today with a slight delay but understandable as the situation with price changing in September.

Thank you for always having a great service even in difficult times!

This is a small, independent company that puts customer care, fairness and transparency at the very heart of their operation. Truly refreshing and I don’t hesitate to recommend them.

After verifying & consultations they provide a safe and secure service
Ordering is hassle free and you get guidance from this organisation
They are by far the safest I have used in relation to weight loss medicine

I am so disappointed customer service is zero
They are not helpful at all
Even I have been told not to increase dose I have lost money even I told my weight was stuck i need to increase dose but they refused i didnt have any side effects everything was okay also i get reply after 2,3 days also the doc had said he will write on my prescription but there were no notes at all

I’ve been with Oushk from the get go of my WLI use and continue to be reassured by their professionalism and customer service focus. I ordered maintenance supplies following the price hike and asked for my delivery to be changed to a different provider and despite the flood of emails they must have in their inbox was impressed that the delivery was changed and confirmation sent less than 24 hours of the request.

I made an enquiry to this pharmacy regarding my order and within an hour a very helpful staff member called Tanya had answered my query and dealt with it. I was extremely happy with the service and the response completely put my mind at rest. This is the second time I’ve contacted this company and their customer service has been outstanding and answered my emails really quickly. Would highly recommend.

I'm really happy with the service they provide and their customer service. They are always letting customers know of the latest developments in the field, such as the weight verification call, which was so easy to book. At first I thought, oh no, I don't want to do this lol but then I was happy that they are following the industry rules, and the girl that took the call was really nice. So I am very happy with their service when you hear such scary stories about people getting their prescriptions from shady sources. Thanks!

Easy but supportive ordering service and delivery is generally pretty good. Other prescribers have an easy access loyalty program which seems lacking here.

A really helpful company who go above and beyond. Always available for queries. First class service when it comes to delivery. Really happy with them. Had a recent weight verification call with Angela. Was spot on for time, quick and efficient. Well done Oushk