Transport for London Reviews 

£**k YOU tfl!! You shouldn't been paid a penny for your poor service. And 10 years of strikes each year...

The online team are a joy to deal with. Anytime I have to raise a query (normally to do with me mistapping my oyster) they respond quickly, with the right answers and a resolution. Honestly other companies could learn from them.

I get on the 29 bus every morning at 5:30am and 3pm
Why is there so many people that getting on the bus for free
Its a joke
Makes me feel like doing the same.
Why does everyone else.
5 people jumped the bus yesterday and today another 3

Terrible as always
Been to many cities & countries and i can easily put London somewhere down near the bottom, just above New York maybe... Had to wait 25 minutes for one train....and even then it still didn't come!
Constantly hear about upgrades & improvements happening, but over last 10yrs I have not seen any difference, was bad then, still is

The ULEZ situation in London is disgusting - it's run by crooks. Genuinely missed one payment a few hours late (never missed a payment before) and I got £180 fine (£90 if you pay early). I appealed the fine hoping for some common sense and understanding for this first time mistake, but it was refused so I had to pay the £90. And I can't even get a refund for the £12.50 I paid a few hours late after I noticed my mistake. Absolute scum, all of them.

Apply for student travel card pay 20 pounds the card didn't arrive, 3 weeks they already took my money, I try to go online to see press the buttons wich is confusing make it to cancel only buttons no help page to let them know, call they can not help you ,
Non refundable even if the card didn't arrive on time , I just ask what is that robbing the pepole money ? If i don't put money on my oyster I can't travel , you need to pay back the money if the service was not accomplished.

If I could leave zero I would. Late, cancelled, expensive, over crowded. There is little positive to say.

My experience with Transport for London has been extremely disappointing, particularly in the way a genuine payment error was handled.

I mistakenly paid £18 towards the Congestion Charge instead of the £12.50 ULEZ charge. Although the payment was made to TfL, it was allocated to the wrong charge and travel date. As a result, I received a £90.00penalty.

What I find particularly frustrating is that the original £18 payment was not refunded, and I was still held liable for the full penalty. Despite explaining the circumstances and appealing the decision, my appeal was refused.

I appreciate that drivers are responsible for ensuring the correct charge is paid. However, I believe there should be a more reasonable and proportionate approach to genuine mistakes, particularly where a payment has already been made to TfL. The process offered little scope for resolving the issue fairly, and the financial consequences were significantly greater than the original charge.Overall, this has been a frustrating and costly experience. I would like to see TfL adopt a fairer, more transparent approach to payment errors, with greater consideration for individual circumstances and a clearer process for resolving genuine mistakes. As it stands, the experience has left me disappointed with how the matter was handled.

Been to many cities & countries and i can easily put London somewhere down near the bottom, just above New York maybe... Had to wait 25 minutes for one train....and even then it still didn't come!
Constantly hear about upgrades & improvements happening, but over last 10yrs I have not seen any difference, was bad then, still is now.

I just came to Comic-con this afternoon and what a beautiful welcome we had from Joyful Joy! When i tell you this lady went above and beyond to welcome us in directed us swiftly and efficiently, there were tons of us and we were moved perfectly by an incredible staff system, thank you Joyful Joy and all the team there today that bound togeather making my journey as a passanger stressfree u all deserve a bonus. I felt safe. Its been 10yrs since iv been on a train x thank u for making my experience a good 1

I get charged 31 quid a day cause their system does not recognize the entry, although i have the same entry spot and exit spot for YEARS!
this happened on few occasions and i haven't monitored the payments all the time.

TRAINS ARE ALWAYS LATE!
WORST TRASPORT COMPANY IN THE WORLD!

Same journey same time, Monday to Friday.

Every day its a different price.

Do not trust TFL

I asked a very simple question, train stations closed, please confirm where the train is terminating as a result of this?

So far they've provided no information at all, tried to mess around joumey planning (not relevant), gaslighting and completely ignoring the call,then cutting it off,

These people aren't in any way fit to help people......IN ANY WHICHWAY!!!!

What is wrong with you?! You think, to wait 9 minutes in early morning, when everyone rush to work is something normal? Why you use to make delays in PICK HOURS, when people rush to work, because the boss is not gonna be "Oh, you was waiting for 9 minutes, it's fine". NO!!! THEY WILL NOT GONNA BE LIKE THAT.

Corrupt and broken organisation can not organise travel within London then decide to penalise the motorist as the transport system is broken with excuses after excuses for not delivering a journey. Whole organisation should be dissolved.

On the railways The AC is always off in summer and now that is cold outside the AC is on . Do you guys want people to get sick please turn off the bloody AC

Why do they have this stupid continual message on the tanoy.... Spot it see it sorted s... How absolutely daft and patronizing to the general public to have such a message repeated out over the system continuously.... the British should be ashamed of themselves to dreaming up such an idiotic messages when a little notice in the carrige is clearer and not irritating or patronizing.... Few years ago you would never ever see or hear such trash

0 stars, scam organization in plain light!!!!!

I went to London on the 26 27 of September. I had to use my Google pay wallet. I normally pay with my debit card. On these days I had to use Google wallet. I don't use Google wallet but for some reason this week on 10 October Saturday my Google wallet was used in Feltham London I stayed in Camden Town when I went to London. I got the no 88 bus each time. So my card was used in Asda Feltham tesco Feltham and on a website called Ona*hyperltd. My bank said they tried to used it 8 times on Saturday 10 of October. Well very strange since I never used my Google pay wallet i only downloaded it because my daughter didn't have a debt card with her. When i got on the bus my daughter used my card fine but I used my Google pay it didn't go though but the lady driver let me on so has she took my info of my card here or the other driver who kept on saying used it again it didn't go through mmm very strange. I had to close my debt card and now waiting for a new card not happy. Maybe this bus company needs to go back to using money. All bus companies need to