Pacaso Reviews 190

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (supported by Lana & Amara) but also got us into the house days after closing on a short stay opening. This ensured the initial excitement for the purchase didn’t dwindle due to a few month delay before our first stay.

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything done efficiently. It was a great experience! I also want to give a shoutout to Misha at Pacaso, whom I’ve worked with over the years. He’s always been a pleasure to deal with. Overall, top-notch team and service!

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfortable. Exceeded expectations

Amazing home! Excellent team at Pasaco to work with and manage the home!

Michael went above and beyond to make us feel comfortable with such an important purchase. He took the time to answer every question and ensured we found the perfect home for our family.
And he answers his phone every time I call!
His friendliness and professionalism made the experience not only easy, but exciting!

Just purchased a share in Hilton Head. Everyone has been so welcoming and helpful. Can't wait for our first visit!

Michael Creed made the entire Pacaso process seamless! Truly a wonderful experience!

Michael Creed was uber knowledgeable and responsive throughout the sales process which really helped make us comfortable with the Pacaso model! We’ve had a great experience through both the purchase and early ownership phases and Michael and the Pacaso team are a huge reason for that. Our 2nd home is amazing, the scheduling platform and overall technology from Pacaso is user friendly, but the people at Pacaso are the differentiator.

Michael has been great! We are so happy with our purchase and couldn't be happier!

Michael was awesome to work with … and continues to help us enjoy our home.

Michael is truly one of a kind! Hes caring, hardworking, helpful, and on his sh**. You would be incredibly lucky to work with him. Highly highly recommend!! Best experience with a realitor we’ve had!

Stephanie Dunn

Michael made the Pacaso purchase and on boarding so easy! I had lots of questions and he walked me through it all. He’s been so hospitable and always available whenever we need him! He has gone the extra mile and made the experience a personalized one. Happy to have him as support on site.

I had a truly fantastic experience with Pacaso from start to finish. The entire team was incredibly responsive and helpful throughout the process.

From the moment I first reached out, the customer service was extraordinary, making me feel like a VIP. They made the entire journey seamless and simple, answering all of my questions with patience and providing straightforward answers as I looked at different homes.

The high quality of their service is a major factor in owning a Pacaso. The transaction was handled with ease, and the Pacaso team did all the heavy lifting to complete the purchase. Knowing that a dedicated Home Manager team provides local support and is reachable and responsive right away gives me great confidence.

I highly recommend Pacaso to anyone looking for a hassle-free, luxury co-ownership experience. They truly deliver a white-glove approach!

Excellent team top to bottom. Very happy.

The share resale process was seamless and simple. Pacaso did all of the heavy lifting and completed the transaction within a matter of days. I am a multiple share owner and continue to be very happy with my purchases through Pacaso.

Amazing Company. I own shares in 2. A game changer concept.

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity. They've been trustworthy, focused on every detail and their tech is also a notch-above. I'm super happy!!! George D.

I currently hold ownership in two Pacaso properties. In September 2024, I notified Pacaso of my intent to sell the shares I owned.
Despite repeated follow-ups — including multiple attempts to contact their CEO starting in March 2025 — Pacaso was unable to sell either of my shares for many months. Eventually, one share was sold in August 2025, nearly a full year after my initial request.
Unfortunately, the second property has now been on the market for almost a year, with no sale completed.
This experience has left me disappointed and frustrated. While Pacaso markets itself as a convenient and flexible way to own and sell shares in properties, my experience has been one of delays, lack of transparency, and pressure tactics that shift risk away from the company and onto owners.
I believe potential owners should be fully aware of these risks before committing.

Everyone was so helpful and it was a positive experience. We would highly recommend Pacaso

Very attentive service at every level--seemed very interested in our specific needs.