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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Cuff is difficult to get bottom onto urethra each time. Cuff is much better than any clamp. Can be worn through out the day. I have medium size with large being shipped. At 4 inches circumference... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered and was shipped right away, received in a couple of days, very quick. Does the job it’s meant to do, however it does feel a little pinchy after extended hours of wearing it, but it is a natur... Toon meer

Beoordeeld met 5 van de 5 sterren

It was bought for my dad who had prostate cancer surgery which left him urinary incontinence. He used to use clunky clamp which is the best one available in Chinese market. I bought Pacey cuff in the... Toon meer

Beoordeeld met 1 van de 5 sterren

I FOLLOWED PROCEDURE AND STILL NO REFUND. CON: The purpose of any incontinence device should be to successfully obstruct the male urethra, allow normal blood flow and be functional. In two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Get back to business, travel, sports and your life by ordering a Pacey Cuff Ultra today! No more leaks. No more adult diapers. Continence with Confidence.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo Pacey Cuff

Antwoord van Pacey Cuff

I'm deeply sorry for the inconvenience you've encountered with your order. It seems that your package encountered difficulties with the shipping courier. I will promptly send you the updated tracking number via email. Our goal is to ensure you receive your order safely and as quickly as possible. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us at 877-377-2239.

Beoordeeld met 2 van de 5 sterren

The sleeve irritates my penis and it…

The sleeve irritates my penis and it pinches me, not at all what I hoped for..

25 september 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

I'm really sorry to hear that you're finding The Pacey Cuff / Power Sleeve irritating. We recommend reaching out to your doctor to discuss your situation, and if they suggest it, using a skin cream like Penaten can be a helpful preventive measure to avoid rashes in the future. Please feel free to get in touch with us if you have any questions or need assistance. Wishing you the best!

Beoordeeld met 1 van de 5 sterren

it would not stay on

18 september 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

I'm sorry to hear that you're having trouble with the Pacey Cuff staying on. To address this issue, please contact us at 1-877-377-2239, and our team will be happy to assist you with guidance and troubleshooting to ensure you are using the Pacey Cuff correctly. Your comfort and successful use of the product are our top priorities.

Beoordeeld met 3 van de 5 sterren

The cuff is difficult to adjust to…

The cuff is difficult to adjust to prevent leaking and pinching. If it is a fraction too loose there is no way to quickly tighten it without removing your clothes.
I like the compact design and lightweight.

30 augustus 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hi Cornelius I'm sorry to hear that you're having trouble with the Pacey Cuff . To address this issue, please contact us at 1-877-377-2239, and our team will be happy to assist you with guidance and troubleshooting to ensure you are using the Pacey Cuff correctly.

Beoordeeld met 5 van de 5 sterren

Worth the little adjustments

It took a little while to get used to it, but once I was, it really gave me confidence. Initially I had a few dribbles, but I finally got the right pressure.

Only one thing for you to work on. One time I took it off, and there was a gold #4 on my penis. Another time a gold dash. Need to mark the strap differently. Hahah

30 augustus 2023
Beoordeeld met 1 van de 5 sterren

Do not buy the new cuff

Do not buy the new cuff. Get a razor blade and trim 0.25 cm off each side of the bottom black rubber of the old cuff, then get a small piece of polyurethane and slip it into the gap between the bottom pad and the strap that holds it down. You now have the same urethra blokker piece as the new cuff. And you would have saved the 75 bucks for the new one. What a rip off.

23 augustus 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff


We appreciate your feedback concerning the new cuff. We're sorry to hear that your experience with it hasn't met your expectations. However, the majority of our customers have found the new cuff to be advantageous and superior.

If you require any further assistance, please don't hesitate to reach out to us at 1-877-377-2239. We are here to assist you and address any questions or concerns you may have.

Beoordeeld met 2 van de 5 sterren

Disappointed in VA

I’ve had the cuff about two weeks, and I can’t count on it to keep the urethra closed. Claims are made the more you use it the longer you can use it. If the cuff opens on its own, there is no trust; it’s not working.

12 september 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

HI Terry, I'm sorry to hear that you're experiencing difficulties with the Pacey Cuff. It's important to ensure that the device functions as intended to provide you with the support you need. To address this issue, I recommend reaching our customer support team at 1-877-377-2239. They will be more than happy to assist you with guidance and troubleshooting to ensure you are using the Pacey Cuff correctly. It's possible that there may be some adjustments or additional information that can help improve its performance over time.

Beoordeeld met 3 van de 5 sterren

Discomfort

Parts of the cuff press into the scrotum, can become very uncomfortable.

21 augustus 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

I apologize for your experience with the Pacey Cuff. To address this issue, please reach out to our customer support team at 1-877-377-2239. They can provide guidance on proper usage and may be able to offer solutions to make the cuff more comfortable for you. Your comfort is important to us, and we're here to help.

Beoordeeld met 4 van de 5 sterren

Great product, I highly recommend.

First good thing was finding out they were based out of Vancouver. Very polite staff, I spoke with Nolen I believe who answered all my questions, very helpful.
The cuff arrived in a couple of days and works as it is supposed to. I was in the middle on sizes so got the large cuff and medium power band and they fit good. Takes a couple of days to dial in but very easy to use. I ordered another one a week later, very happy with purchase.

8 augustus 2023
Beoordeeld met 1 van de 5 sterren

Did not like the clamp

Did not like the clamp. Too much effort to install. Have used Bard’s clamp for years. It’s simple and works well.

7 augustus 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hey Mr. Kinsey, I will be reaching out independent of this platform to see if I can help you, we have an updated version of the device and I believe you got the older one. Please call 877 377 2239 if it's urgent, or email info@paceycuff.com.
Thanks,

Beoordeeld met 1 van de 5 sterren

Have not received parcel

Have not received parcel, as promised

26 juli 2023
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Linton,

We sent your Power Sleeve Size exchange in an envelope on July 26th free of charge. We agree Canada Post should have delivered it by now. Please consider letting Canada Post know you are unhappy with their service. If you have trouble in the future you will reach out to us so we can correct the problem as soon as possible: info@paceycuff.com or 877 377 2239. If you would like to pay for tracked shipping for this free Power Sleeve, please reach out and I will organize that.

Have a good day.

Beoordeeld met 5 van de 5 sterren

It works really well and is surprisingly comfortable.

It works really well and is surprisingly comfortable. I'm still working on best way to put it on to avoid more than a few drips so I still wear a small pad. I've worn it while hiking, playing golf, sitting through a three-hour play and just doing stuff around the house. It did come loose once while I was doing a chore that required bending and lifting. I found that trimming the hair around my penis improved the level of comfort. I'm looking forward to not needing pads since my testicles have gotten inflamed from urine contact with the skin.

2 augustus 2023
Beoordeeld met 5 van de 5 sterren

Salesperson was Simply the Best!

Dylan listened to all my needs and concerns and because of that I felt totally comfortable that Paceycuff is by far the right company for me. I golf 5-6 days a week and really appreciate the support your product gives me. Dylan was very helpful and I will always be a customer.

31 juli 2023

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