We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Cuff is difficult to get bottom onto urethra each time. Cuff is much better than any clamp. Can be worn through out the day. I have medium size with large being shipped. At 4 inches circumference... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered and was shipped right away, received in a couple of days, very quick. Does the job it’s meant to do, however it does feel a little pinchy after extended hours of wearing it, but it is a natur... Toon meer

Beoordeeld met 5 van de 5 sterren

It was bought for my dad who had prostate cancer surgery which left him urinary incontinence. He used to use clunky clamp which is the best one available in Chinese market. I bought Pacey cuff in the... Toon meer

Beoordeeld met 1 van de 5 sterren

I FOLLOWED PROCEDURE AND STILL NO REFUND. CON: The purpose of any incontinence device should be to successfully obstruct the male urethra, allow normal blood flow and be functional. In two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Get back to business, travel, sports and your life by ordering a Pacey Cuff Ultra today! No more leaks. No more adult diapers. Continence with Confidence.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Size of cuff and sleeve

I have been using the pacey cuff for about a year now, and it has been working great for me but i ordered medium cuff with medium sleeve because it didn’t give me a choice, I would have preferred to order a medium cuff with a large sleeve but wasn’t given the choice.

15 augustus 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Lamb, we're glad to hear we can help! If you reach out to info@paceycuff.com or call 1 877 377 2239 next time our customer support can help you mix the Large Band with the Medium Cuff. Have a good day and thanks for the note.
Dylon

Beoordeeld met 1 van de 5 sterren

It is too small and never been used

22 juli 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Adair,

Can you give me a call 877 377 2239 and let me know what I can do.

In case you missed it, look at the size chart and follow it closely. Base your size on the circumference measurement and you must have the minimum length needed for that size.

Dylon

Beoordeeld met 5 van de 5 sterren

Prostate Surgery Incontinence

As other reviews stated, a little tricky to get the cuff on effectively, little too tight, somewhat uncomfortable, too loose, leaks too much, but once you get it on just right, it works very well, I have incontinence from prostate surgery, this cuff has made my life so much better, so tired of being wet all the time. Would highly recommend.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Pacey Cuff is a joke

The Pacey Cuff is a joke! Not only is it the most difficult and complicated nightmare to put on, it does not have enough compression to stop leaks! The structure that is suppose to put pressure on the urithuria just collapsed when the cuff was tightened.
I have tried almost every cuff and leak deterrent over the last ten years and find the Pacey Cuff to be the very worst to use and the most inefficient at stopping leaks.
I tried to contact them to return both of the units I purchased, but no one has ever returned my calls or emails! So $216 down the drain I guess. Hard to understand how the most expensive device on the market is the worst product of them all.
Kim Lee
Panaca, Nevada 89042

1 juli 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Lee,

I'm sorry to hear the Pacey Cuff isn't working for you and that your efforts to reach out have not worked yet.

Our telephone number is 1 877 377 2239 - please leave a message in case it's not answered when you call, our office ours are 9am - 4.30pm PST. We return all missed calls that have a message typically within about 1 business day.

The email to get support is either info@paceycuff.com or returns@paceycuff.com, and we have a chat bubble on our website as well. I've checked spam and cannot find anything there either, my apologies.

Unfortunately I do not see any record of your contact attempts in any of our support channels. Please reach out again so we can help you.

Thanks,
Dylon

Hello Mr. Lee, there is no record of your contact attempts in any of our channels, please update your review to reflect that.

Thank you,
Dylon

Beoordeeld met 3 van de 5 sterren

Pacey Cuff Trial Run

I chose a Pacey Cuff as a trial for a newer styled device to stop incontinence. I am a cancer survivor and have had a radical proctectomy about 11 months ago. I have been using a BARD clamp for 11 months and thought the Cuff would be an improvement in comfort. Well because of the surgery and the rehab the cuff is not working the way it should. I had to have a large sized cuff and it just doesn't do the job. I feel the concept and engineering of the cuff is good, the construction is good and the comfort strips do the job but the Cuff just isn't made for everyone or every situation. Thanks Bob G

1 juli 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Bob, sorry to hear you are having trouble with the Cuff - can you give us a call 877 377 2239 and maybe there are some tips we can share after better understanding what the challenges with it are?

Have a good day and thanks,
PMT

Beoordeeld met 2 van de 5 sterren

It just didn’t seem to work

It just didn’t seem to work. It’s possible I need a smaller size. I bought a large. But overall it didn’t stay “affixed”. Also the felt pad seemed too wide. I saw videos of a more narrow pad and that looked like a better way to go.

10 juni 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Chip, sorry to hear you are having trouble. Our customer service policy covers issue like these, please reach out and get some help - 877 377 2239 or info@paceycuff.com to see what needs to be done to get you the size of Cuff and adjustment settings you need.

Beoordeeld met 3 van de 5 sterren

Can't get the hang of it

Bought a medium and was uncomfortable.
Bought a large and was uncomfortable.
Both leaked.

27 mei 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

The Bottom Adjustment video is on our homepage in case you'd like some tips/assistance.
 
You can try placing the top first and wrapping the bottom around as well.

Can you let me what settings did you try on the bottom, and then on the top? Send an email to info@paceycuff.com or call 877 377 2239 if you'd like some help - I'll make sure you got the right size and that you've got the best tips on how to make it work for you. Practice makes perfect, small changes on the settings can make a huge difference.

Beoordeeld met 1 van de 5 sterren

This product doesn't work

This product doesn't work. I bought it, I tried it, I adjusted it and then sent it back. They said F-off and returned the product back to me Do Not Buy This it and the Company are Rip Off Artists. Period.

13 mei 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Ebinger,

Apologies for the difficulty, did you send an email to info@paceycuff.com or call 877 377 2239 for help? I dont see anything in our records and will need to update them if you have.

I'll issue a refund and RMA number once we discuss the refund and our policy for how to process it. We dont take return shipments without creating a case through our support channels, and will issue refunds when the process is followed.

Sorry for the delay and please reach out if we can assist.

Dylon

Beoordeeld met 5 van de 5 sterren

Getting my life back…

The follow up support is great always reaching out in a more caring way not just a what else can we sell you kind of way that’s appreciated also your service is excellent, the product excellent and fairly simple to use and once you figure out the adjustments for you it works great

11 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very difficult to use, not effective. Don't buy.

Very difficult and time consuming to position correctly. Even when apparently positioned properly, it does not work well at all. For the near $100 price, avoid this product.
Definitely do not recommend. There are much better and less expensive alternatives; Lunderg for example

5 mei 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Israel,

If you'd like some help please send an email to info@paceycuff.com or call 877 377 2239.

Are you sure you got the right size?

Would you like some adjustment tips?

Dylon

Beoordeeld met 5 van de 5 sterren

Pacey Cuff has been a game changer for…

Pacey Cuff has been a game changer for me I’m a fairly active guy.I had a radical prostatectomy and after 18 months I was still leaking while I was active l went from 3/4 pads a day to 1 and feeling dry all day.Self confidence booster for sure I had one issue e-mailed the company problem solved right away

24 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Game changer!!

I had a prostatectomy one year ago in 2024 and it left me with severe incontinence. Constant leakage that required 10 to 15 pads a day. I was forced to use external catheters and collection bags. Quality of life was not good. I tried two different brands of penile clamps. They stopped the flow of urine but were uncomfortable and caused some swelling. I also felt that they were restricting the blood flow. I have been using the Pacey Cuff for about six months with great results. It is comfortable to wear after finding the correct adjustment. I do wear a thin pad to be safe, but have very little seepage, so only use one pad a day. The Pacey Cuff has been a real game changer for me, really improved my quality of life. One word of advice for those trying the Pacey Cuff for the first time. It takes a little bit of time to find the correct adjustment. Be patient, it is worth it.

18 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a difference

What a difference. Going from 4 pads to one (just for safety). Took just a few days to get it just right. Just ordered a extra for backup.

20 maart 2025
Beoordeeld met 1 van de 5 sterren

I used your suggested method to measure…

I used your suggested method to measure my penis for diameter which was correct. However, measuring the length is another matter, At 91 it keeps receding like a turtle and is impossible to attach the cuff. The diameter also recedes when limp. The theory of the design is good , but in practice it does not work. I guess I am out of luck , but I had hope this would work.

3 april 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Resch,

Can you give me a call 877 377 2239 and let me know what I can do.

For others reading this - look at the size chart and follow it closely. Base your size on the circumference measurement and you must have the minimum length needed for that size.

Dylon

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer