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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Cuff is difficult to get bottom onto urethra each time. Cuff is much better than any clamp. Can be worn through out the day. I have medium size with large being shipped. At 4 inches circumference... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered and was shipped right away, received in a couple of days, very quick. Does the job it’s meant to do, however it does feel a little pinchy after extended hours of wearing it, but it is a natur... Toon meer

Beoordeeld met 5 van de 5 sterren

It was bought for my dad who had prostate cancer surgery which left him urinary incontinence. He used to use clunky clamp which is the best one available in Chinese market. I bought Pacey cuff in the... Toon meer

Beoordeeld met 1 van de 5 sterren

I FOLLOWED PROCEDURE AND STILL NO REFUND. CON: The purpose of any incontinence device should be to successfully obstruct the male urethra, allow normal blood flow and be functional. In two... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Get back to business, travel, sports and your life by ordering a Pacey Cuff Ultra today! No more leaks. No more adult diapers. Continence with Confidence.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

630 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Didn’t work!

Didn’t work!! Maybe after the doctor took several inches off my penis, there wasn’t enough to clamp onto. Very uncomfortable

21 februari 2025
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Ebinger,
If you'd like some help please send an email to info@paceycuff.com or call 877 377 2239.

Are you sure you got the right size?

Would you like some adjustment tips?

Dylon

Beoordeeld met 1 van de 5 sterren

Horrible product doesn't work...

Awkward to set up. Uncomfortable to wear. Didn't work. And it is expensive compared to other options available. Waste of money!

3 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Anderson,

If you'd like some help please send an email to info@paceycuff.com or call 877 377 2239. Are you sure you got the right size and what setting have you got the bottom on? Some adjustment tips can really help when you're having trouble. The device works very well in the majority of cases where it's the correct size and adjusted properly.

Hoping to hear back,
Dylon

Beoordeeld met 1 van de 5 sterren

The cuff is very uncomfortable and not…

The cuff is very uncomfortable and not very easy to use. Not very satisfied with it. Needs to be smaller in width.

18 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Robert,
If you'd like some help please send an email to info@paceycuff.com or call 877 377 2239. Are you sure you got the right size? Would you like some adjustment tips?
Dylon

Beoordeeld met 1 van de 5 sterren

I recently had a Prostatectomy and…

I recently had a Prostatectomy and purchased the Pacey Cuff on the recommendation of my Pelvic Floor Therapist. I tried for 6 weeks to get it to fit correctly and not pinch or be too loose so I just leaked by. I called customer service and they were no help. Customer service asked me if I could see my toes and if I had trouble tying my shoes. I am 190 walk 5 miles a day and do yoga 3-4 days a week. I asked for a refund and have never heard back. I purchased a Wiesner Clamp. After working with it for 1 day it fits and works great.

22 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Larry,

Apologies for the confusion, have you got an order number handy? A refund will be processed as soon as the correct steps are taken, not your fault if it got missed on our end. Please reach out to info@paceycuff.com or returns@paceycuff.com if you'd like a refund, or call back 877 377 2239. Thanks,

Beoordeeld met 1 van de 5 sterren

How and how not to use this device

Since I tried it I have not had success. It is just embarrassing when it starts to leak and you can feel the warmth, not knowing how much has escaped and what to do now. Maybe it’s me but it’s not from lack of trying and I will keep trying until I hear from you as to what the problem might be.

14 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Parker,
If you'd like some help please send an email to info@paceycuff.com or call 877 377 2239. Are you sure you got the right size and what setting have you got the bottom on? Some adjustment tips can really help a lot, make sure you're using a pad as a backup while learning.

Beoordeeld met 1 van de 5 sterren

I haven’t received it

I haven’t received it, call and talked to someone who was absolutely useless, said it’s not lost but still in the system and they can’t do anything about it.
Not a very good way to run a business.

15 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Scuron,

Sorry for the delay in your shipment, it was sent out immediately after you ordered it and USPS has indicated that weather delays have prevented their expected service priority.

We discussed getting in touch if it didnt arrive in another day or two according to their forecasted delivery date. Let me know what I can do and thanks,

Dylon

Beoordeeld met 1 van de 5 sterren
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. H.,

Have you tried to get help? Please call 877 377 2239 or email info@paceycuff.com. We can certainly give you the help you need if you let us know what's going on.

Thanks and have a good night,
Dylon

Beoordeeld met 3 van de 5 sterren

ANATOMY/PHYSIOLOGY ENGINEERING…

ANATOMY/PHYSIOLOGY ENGINEERING BENEFICIAL IN AVOIDING PAIN/CIRCULATION-PARTIALY-, BUT STILL GOT PINCHING FROM LOOSE SKIN AFTER PROSTATE CANCER SHAFT CUT OFF WITH EXCESS SKIN CIRCUMCISION/FUNCTIONALLY UN-CIRCUCISED. IF REPEAT CIRCUMCISION AT 79 IT WOULD BE EASIER TO USE. SO I ONLY USE IT TO PLACE MEN'S LIBERTY- HELPS. THIS IS PERSONAL ANATOMY ISSUE.

24 januari 2025
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Mr. Whittington,

Sorry to hear you are having trouble with the Pacey Cuff, are you using the Comfort Band? You could try a larger size Comfort Band in this case, let me know and I can easily send one via lettermail.

Dylon

Beoordeeld met 3 van de 5 sterren

I called with questions about sizing

I called with questions about sizing, it was several days before a response was made.
I was in a time crunch to get used to it before I went on vacation.
I chose the large size.
After a week and a half of trial and error, I think I needed
to medium one.
My vacation seats tomorrow, so it really won't do me any good since I can't trust it to stay in place all day.
I like the concept of continuous blood flow.

5 februari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hello Sir, sorry for the delay in help. Can you confirm whether or not you reached out on a Friday afternoon or over the weekend? I dont see an order number or your contact information here, please confirm if you can. We typically respond within a business day and will improve our efforts if that didnt happen for you. Have you tried adjusting the bottom along the strap towards the 4 or 5? The large is the most adjustable device we offer and it will securely tighten to a sharpie.

We always recommend practicing for at least a week before trusting it outside of the house, using a pad as a backup. I'm glad to hear you tried that.

Thanks and have a good day,
Dylon

Beoordeeld met 5 van de 5 sterren

Therapist review

As a pelvic therapist, I have recommended the Pacey Cuff to patients for over a year, and have even begun recommending it to other therapists who have not have the opportunity to utilize these yet. My patients who have struggled to overcome bladder control through traditional strengthening and healing have been able to use the cuff to improve their level of functioning and decrease or completely eliminate leaks. The Pacey Cuff is a great tool to get men to where they want to be!

27 januari 2025
Review zonder uitnodiging
Logo Pacey Cuff

Antwoord van Pacey Cuff

Hey Graham,

Thanks so much for taking the time to get the word out, we're happy to help you support your patients better any way that we can. Send me a note if you'd like some free samples/measuring ribbons/brochures - info@paceycuff.com.

Have a great day,
Dylon

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