An honest description of the product which I found to be 100% accurate.The Pacsafe product was well made with top clase zips providing all the security I need.The instructions were simple to understan... Toon meer
Bedrijf heeft geantwoord
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Super Company, great products and great service backed real people who know how to treat their customers well and keep them. Can’t recommend them highly enough. Regarding the product I genuinely feel... Toon meer
Bedrijf heeft geantwoord
Quality and design great, sadly the capacity wasn't as much as I'd anticipated- I'd read the measurements before purchase but when I saw it up close it was too small for the use I'd intended. So I hav... Toon meer
Bedrijf heeft geantwoord
Our recent purchase never arrived due to poor delivery service from Royal Mail (that's another story). However, Laura in Customer Care was amazing and ensured that an investigation took place and tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contactgegevens
Verenigd Koninkrijk
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4,7
Uitstekend
853 reviews
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Looks good size and fits in handbag
I have not used it yet however fits in purse and looks pratical and safe. A little pricey for what it is.
15 juli 2026
Antwoord van Pacsafe UK
We're pleased to hear that your Pacsafe fits neatly in your purse and that it already feels practical and secure. We hope it proves to be a reliable companion when you start using it.
We also appreciate your comments regarding the price. Our products are designed using high-quality, durable materials and incorporate patented anti-theft technologies that are engineered to provide long-lasting protection and peace of mind. We hope you'll find the value becomes even more apparent once you've had the opportunity to use it.
Thank you again for your feedback, and we hope you enjoy your Pacsafe for many years to come.
Kind regards,
The Pacsafe Team
GREAT EVERYTHING
Great products, great service,discounts granted without any qualms!
20 juli 2026
Review zonder uitnodiging
Antwoord van Pacsafe UK
Delighted to hear that you've been pleased with both our products and the service you've received.
Thank you again for choosing Pacsafe. We hope your new gear accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Very fast delivery
Well made products for travelling. I have always wanted Pacsafe bags as they are widely recommended by travel influencers I follow and also have good reviews so I took the sale opportunity to get some. Delivery was extremely fast, it arrived two days after I ordered it. Overall great.
15 juli 2026
Antwoord van Pacsafe UK
Delighted to hear that you took advantage of our sale to purchase your first Pacsafe bags. It's rewarding to know that recommendations from the travel community, along with positive reviews, gave you the confidence to choose us.
We're also pleased your order arrived so quickly. We know how exciting it is to receive new travel gear, and our team works hard to get orders dispatched as promptly as possible.
Thank you again for your support. We hope your new Pacsafe bags accompany you on many safe and memorable adventures.
Kind regards,
The Pacsafe Team
Great product
Great product, just right for my holiday. I have purchased a number of items from Pacsafe and they are of highest quality at a good price.
6 juli 2026
Antwoord van Pacsafe UK
We're delighted to hear that you've purchased several of our products and that they've consistently met your expectations for quality and value. It's especially nice to know you've found the perfect product for your holiday.
We hope your Pacsafe gear gives you confidence and peace of mind wherever your travels take you, and we look forward to helping you with your next adventure.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We're delighted to hear that your new Pacsafe bag was exactly as described and just what you were looking for. It's always rewarding to know we've helped a customer find the perfect bag.
We hope it serves you well for many years to come and accompanies you on lots of safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Excellent.
Super fast delivery, and definitely does what it says, even i couldnt get the zips open once they were locked into place so good luck you pesky pick pocketers, 👍 highly rated, good quality, sturdy and fashionable too.
15 juli 2026
Antwoord van Pacsafe UK
We're please to hear that your order arrived so quickly and that you're impressed with the security features. Your comment about the zips certainly made us smile! We like to think they can be a real deterrent to opportunistic pickpockets while still being easy for the owner to access with a little practice.
Great to know you found the bag to be high quality, sturdy and stylish. That's exactly what we aim for when designing our products.
Thank you again for your recommendation. We hope your Pacsafe accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Prompt and timely delivery
Prompt and timely delivery. Great product that fits the needs of an urban traveller in a busy and uncertain world.
14 juli 2026
Antwoord van Pacsafe UK
We are delighted to hear that your order arrived promptly and that your Pacsafe product is meeting your needs. It's great to know it's giving you the confidence and security you were looking for when travelling in busy urban environments.
We very much appreciate you taking the time to share your experience and hope your Pacsafe accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Very practical bag
Very practical bag. A safe space for everything you may need on a day out.
14 juli 2026
Antwoord van Pacsafe UK
We are so pleased to hear you're enjoying your Pacsafe bag. It's great to know you find it practical and that it provides a safe place for everything you need when you're out and about.
Thank you for taking the time to share your feedback. We hope your Pacsafe accompanies you on many more adventures in the future!
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We're delighted to hear that you were pleased with both our quick service and your overall experience. Knowing that you'd definitely order from us again is the highest compliment we could receive.
Thank you for choosing Pacsafe. We look forward to helping you with your future travels and adventures.
Kind regards,
The Pacsafe Team
Nice quality
Nice quality, easy to use the secure clips, makes you feel at ease carrying important essentials like passport etc.
If I was to try and find one improvement, it would be that the safety features greatly outweigh the looks of the bag - it was bulkier, and more of a stiff/hard texture to it than expected, not a major issue and it’s still a great safety bag.
14 juli 2026
Antwoord van Pacsafe UK
We're delighted to hear that you're pleased with the quality of your Pacsafe bag and that you find the secure locking clips easy to use. It's especially rewarding to know it gives you peace of mind when carrying important valuables such as your passport and other travel essentials.
We also really appreciate your constructive feedback regarding the look and feel of the bag. Our products are designed with security as the top priority, so some of the anti-theft features can make them feel a little more structured than a conventional bag. That said, feedback like yours is invaluable and helps us continue to improve future designs.
Thank you again for your kind words, and we hope your Pacsafe accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Outstanding quality and peace of mind
As someone who loves the brand. I recently purchased the PacSafe Go Anti-Theft Micro Crossbody in beautiful Garnet for a close friend, and I am absolutely delighted with it.
The quality is excellent, the craftmanship is first-class, and the bag is surprisingly spacious for such a compact and cute design. It's lightweight as well as easy to wear. I particularly like the stylish and distinctive colour which gives it both a modern and sleek feel and look forward to other designs in this chic shade.
I would happily recommend the Go Anti-Theft Crossbody to anyone looking to gift a friend or who want to treat themselves.
Thank you PacSafe, for creating products that combine innovation, security and style.
14 juli 2026
Antwoord van Pacsafe UK
Your kind words truly mean a great deal to us, especially coming from someone who already loves the Pacsafe brand.
We're delighted to hear that the Pacsafe Go Anti-Theft Micro Crossbody made such a wonderful gift and that you were impressed with its quality, craftsmanship and surprisingly spacious design.
Thank you for recommending the bag to others. Knowing that you value the combination of innovation, security and style that we strive for in every product is incredibly rewarding.
We sincerely appreciate your continued support and hope both you enjoy many safe and memorable adventures with your Pacsafe bags.
Kind regards,
The Pacsafe Team
Excellent
Easy to order. Delivery slightly slower than previous purchases.
This is my 5th Pacsafe bag, I have them in various colours. Well made and the variety of sizes makes them ideal for any occasion.
6 juli 2026
Antwoord van Pacsafe UK
We're delighted to hear that this is your fifth Pacsafe bag, that really is the highest compliment we could receive. Thank you for your continued loyalty and support.
It's fantastic to know that you appreciate the quality of our bags and the range of sizes and colours available, making them suitable for every occasion.
We also appreciate your feedback regarding the delivery. Whilst we're sorry it wasn't quite as quick as on your previous orders, we are pleased your bag arrived safely and we'll continue working hard to provide the best possible service.
Thank you again for choosing Pacsafe. We look forward to helping you with many more adventures in the future.
Kind regards,
The Pacsafe Team
Bag arrived well wrapped and on…
Bag arrived well wrapped and on schedule as per tracking. Great quality and lock docks give peace of mind when in busy places
14 juli 2026
Antwoord van Pacsafe UK
We're delighted to hear that your bag arrived well packaged and on time. It's also great to know you're pleased with the quality and that the locking clips give you extra peace of mind when travelling through busy places.
Providing security without compromising on practicality is exactly what we strive for, so it's wonderful to hear your Pacsafe is doing just that.
Thank you again for taking the time to share your experience. We hope your Pacsafe accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We're delighted to hear that you found the ordering process easy and that you're pleased with your Pacsafe product.
We really appreciate you taking the time to share your feedback, and we hope your Pacsafe serves you well on many future adventures.
Thank you for choosing Pacsafe, and we look forward to welcoming you back again soon.
Kind regards,
The Pacsafe Team
So good I’ve bought it twice … different colours.
Website informative and easy to use. Quality, secure lightweight bag. This is my 2nd one! Speedy delivery. Thank you.
14 juli 2026
Antwoord van Pacsafe UK
We're delighted to hear that you found our website informative and easy to use, and that your order arrived quickly.
It's especially rewarding to know this is your second Pacsafe bag. Thank you for your continued support and loyalty. We're pleased you're enjoying the quality, lightweight design and security features that Pacsafe is known for.
We truly appreciate you taking the time to share your experience and hope your new bag accompanies you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We're delighted to hear that you found the ordering process easy, enjoyed the sale discount, and that your order arrived promptly.
We really appreciate you taking the time to share your experience. It's wonderful to know we delivered both great value and great service.
Thank you for choosing Pacsafe. We hope your new bag accompanies you on many safe and enjoyable adventures, and we look forward to welcoming you back again soon.
Kind regards,
The Pacsafe Team
Antwoord van Pacsafe UK
We're delighted to hear that everything met your expectations.
Thank you for choosing Pacsafe and for taking the time to leave us your feedback. We hope your new Pacsafe accompanies you on many safe and enjoyable adventures!
Kind regards,
The Pacsafe Team
Never had a problem until now
Never had a problem until now. Got a delivery notification which was not to my property so the parcel never arrived. Contacted Pacsafe and as of this moment havent had any reply but I have still been charged. All I can do is hope that the people it was delivered to forward it onto me. I'm guessing that Pacsafe have chosen to use unreliable delivery companies as this has never been a problem in the past.
I am editing this review because pacsafe said they replied to me. They didn't. I got an automated response acknowledging receipt of my query. No one mentioned anything about Royal Mail or timescales for resolution.
I have since done some detective work and tracked down my parcel but I shouldn't have to do that. Downgrading to one star for two reasons - Pacsafe claimed to respond but it was an automated response, I never received any other correspondence and I had to track down my parcel myself.
Unfortunately, I still haven't received any response from customer care after it was resent.
Email finally came through telling me to go and collect it from the house that had my parcel. I just want to thank Pacsafe for the effort put into their response after I had already located the parcel myself.
14 juli 2026
Antwoord van Pacsafe UK
Thank you for your feedback, and I'm very sorry for the frustration and inconvenience this situation has caused.
Having investigated this further, I can confirm that one of our Customer Care team members did send you a personalised reply on the same day we received your enquiry, not just the automated acknowledgement. Unfortunately, it appears that for some reason this email was not successfully delivered to your email address, and we're very sorry that you never received it.
I've copied the original email and have resent it to you today.
As outlined in our original response, we had already contacted Royal Mail, who opened an investigation into the delivery. They advised that it could take up to three working days to determine what had happened to your parcel, and we were expecting an update before contacting you again.
I'm pleased to hear that you were eventually able to locate your parcel, although I completely appreciate that you shouldn't have had to do the detective work yourself. I understand why this has been frustrating.
Please accept our sincere apologies once again. We value your custom and hope that, despite this experience, you'll give us the opportunity to restore your confidence in both our products and our customer service.
Secure, stylish quality
I now have 5 Pacsafe bags. All are good quality, very secure and also stylish.
13 juli 2026
Antwoord van Pacsafe UK
We are delighted to hear that you now own five Pacsafe bags. That level of loyalty really is the highest compliment we could receive, so thank you for your continued support.
It's wonderful to know that you value the quality, security and style of our products. Designing bags that offer peace of mind without compromising on looks is exactly what we strive for.
We truly appreciate you taking the time to share your experience and hope your Pacsafe bags continue to accompany you on many safe and enjoyable adventures.
Kind regards,
The Pacsafe Team
My GO anti theft crossbody bag is a…
My GO anti theft crossbody bag is a great little bag, I can carry all my things in it. It’s a great design and I really love it. This is my second pacsafe purchase. Thank you pacsafe.
6 juli 2026
Antwoord van Pacsafe UK
We’re delighted to hear how much you love your GO Anti-Theft Crossbody Bag and that it has plenty of space for everything you need despite its compact size.
It’s lovely to know this is your second Pacsafe purchase. Thank you for choosing us again and for your continued support.
We hope your new bag serves you well on many safe and enjoyable days out.
Kind regards,
The Pacsafe Team
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