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Beoordeeld met 5 van de 5 sterren

i found that the website was easy to navigate and the company provided very detailed and accurate descriptions for the product i ordered. they shipped out quickly and the item arrived safely packaged... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When I called customer service they were very professional , knowledgeable and answered all my questions . The Passeic. S3 exceeded my expectations . I’m so happy I selected the Passeic S3 the seat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have purchased a total of 9 scooters and I finally found the perfect one. This scooter I would give a 10 star rating if I could. It meets all my expectations and more. Thank you paiseec for creat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the S3 scooter and my son-in-law has the S3 it’s a great scooter. We both bought them in the last couple months. We took out on a bike path with the travel battery to see how far we went and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Paiseec Mobility is dedicated to the invention and innovation of mobility solutions for your cared ones around the globe. Established in 2023, the founding core team has extensive experience in various fields, including product development, marketing, and supply chain management. The research and development team consists of over 100 professionals, primarily from leading companies in the electronics and mobility industries. Currently, we have invested 10 million USD in product research and development. And we have built over 5 labs for research and testing.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

306 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(306)

270 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great prices, and well designed product.

8 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

thanks for your kind words

Beoordeeld met 5 van de 5 sterren

I love my Paiseec W1

I love my Paiseec W1. I received it just in time before going to a work conference and I am beyond impressed. I can maneuver through crowds easily. Its surprisingly fast and the controllers are easy to use. I was able to withstand sitting in it for hours at a time. I was able to go down a slope without any issues. I absolutely love my W1.

28 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for sharing your experience! 💙 We’re so happy to hear the W1 made your conference trip easier and more comfortable. 😊

Beoordeeld met 5 van de 5 sterren

A perfect purchase

My Q3 power chair came very well packaged and protected. I opted for a 2nd battery for peace of mind and that arrived the same day in a separate well packaged box. The chair comes with a very nice charger and a small tool kit with everything you need for the chair. I also received a water bottle holder with attaches very well to the armrest with 2 Velcro straps, the bottle holder is also insulated and can be tighter at the top to secure any drink. I am very satisfied with my chair.

25 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your wonderful review!

Beoordeeld met 5 van de 5 sterren

Outstanding I am over the moon

Outstanding I am over the moon. The super quick delivery, the way it was packaged, easy assembly. Super cute and compact. It has a little getty up so you need to take your time. It is a little heavy but I get assistance. I even gave her a name. I would highly recommend this product.

11 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your scooter and that the delivery, packaging, and setup exceeded your expectations.

Beoordeeld met 3 van de 5 sterren

L5, good scooter with significant drawbacks…

I purchased the Paiseec through the on-line retailer Mobility Scooters Direct. The Paiseec L5 is a great little scooter with many positive qualities that makes it a great scooter for many people. I really loved it. Unfortunately, it has several negative qualities that ultimately made it not the right scooter for me due to my physical disability, and I unfortunately had to return the scooter.
Let’s start with the many positives. It is very light, looks great, and folding and unfolding is a simple one hand operation. It has great range and a neat battery set up with it in the seat making changing it simple. The top speed of 5 mph is real (I speedometer verified) and makes the scooter fun to drive but at top speed hold on with both hands! The seat is well made and feels ergonomic. The frame also really does have a shock absorbing function, the scooter does not feel much worse over the bumps than my other scooter (a Pride Victory Platinum) with it’s shock absorbers! It is an inexpensive scooter that is definitely not a cheap or even inexpensive feeling build.
Now to the negatives. There are 2 design flaws. The first is just inconvenient. The emergency stop button is redundant, very easy to activate accidentally and does not add much stopping speed. Any benefit is probably outweighed by the time it takes to hit the button. If it is hit at the wrong time, it could be a bad situation. It requires turning the key off and on or using the NFC again to reset. Now to the really bad design flaw. When folded with the seat on (with battery especially), the scooter is badly over balanced and tips, falling easily towards the seat side at the slightest touch. This also makes it much harder to pull the scooter behind suitcase style. With the seat off, this issue goes away, so if one can transport the scooter with 2 hands it is no big deal. For myself with 4 back surgeries, I have a cane in my other hand and need a scooter that can help support my other hand when folded (I use a rollator at other times). It is a concern there is nothing about this on the website, but only in the manual does say very clearly only “strong” individuals should fold and pull with the seat on.
I was still willing to keep the scooter, even with it breaking down once after about 2 weeks of owning. The scooter died and I received an E6 error that the electromagnetic brake must be set before driving. Meanwhile I had been driving on simple, flat road tarmac for 15 minutes before the error. This brings us to the main issue, and that is the company Paiseec itself. The company is in China, all communication is by email, all shipping is direct from China. There was no phone tech support. It took a day to receive the first response after the breakdown, the answer was rather insultingly along the lines of “there is a lever in the back called the electromagnetic brake that must be set correctly.” In all fairness, the second response from Paiseec was to replace the scooter. My final strike was how long it took to even ship the replacement. It was 11 days since the initial call following the breakdown, and they still had not shipped the replacement scooter.
I still think this is a great travel scooter for the money. Even with all the issues, I would have kept it but with my physical disability, it is just not manageable when folded. For others, it is a scooter that I would recommend, keeping the issues with contacting the company in mind.

27 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your detailed feedback and for sharing your experience with the L5. We sincerely apologize that it didn't fully meet your needs. Your comments are very valuable to us, and our after-sales support team will be reaching out to you shortly to follow up and assist with your concerns.

Beoordeeld met 5 van de 5 sterren

This battery operated wheelchair has…3 different modes

This battery operated wheelchair has been wonderful for us. It’s compact enough to fit in the back of out Jeep and Honda Fit. While it does take both of us to lift it in the trunk, that has been totally manageable. It is incredibly easy to maneuver and provides a smooth ride.

We’ve been impressed how well it handles on different surfaces It runs at different speeds

We got the wheelchair for my husband, and it truly changed what he’s been able to do. He’s now able to go places that used to be difficult or not possible for him and the freedom and confidence it gives is priceless.

Highly recommend if you’re looking for a battery operated wheelchair that’s practical for every day life, portable and great for indoor and outdoor use

We leave the wheelchair in the back of the car and just bring the battery in to charge. Holds a charge and shows you the battery life remaining.

Has 3 different modes. One mobilized, one to use it as a walker and one to have someone push you

Great product

23 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your thoughtful review! We're thrilled to hear the wheelchair has given your husband more freedom and made everyday outings easier. Your support means a lot to us, and we wish you both many more comfortable and enjoyable journeys ahead! 😊

Beoordeeld met 5 van de 5 sterren

Accessibility at its finest

Shipping time is very quick. It is so lightweight I can get it in and out of my car without assistance. Its truly everything you could want in an on-the-go electric wheelchair.

22 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

thanks for sharing!

Beoordeeld met 5 van de 5 sterren

The Paiseec Mobility Scooter S3 model ussues

The Paiseec Mobility Dcooter S3 model has been a pleasant surprise with everything promised . The only downside was the difficulty I experienced with storing the S3 in my Honda CRV trunk. After calling the Help Line and working with the disc brake release made it easier to move the scooter while storing the unit away in my CRV trunk .

21 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your feedback! 😊 We're glad you're enjoying your S3, and we're happy we could help. Enjoy your rides! 🚗💙

Beoordeeld met 5 van de 5 sterren

This company is the real deal

This company is the real deal! They produce quality products with people in need in mind. I received great customer service and received my chair in a timely manner. I would recommend this company to all who is in need of a sturdy and quality product.

14 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thanks for your support! 💙

Beoordeeld met 5 van de 5 sterren

I have purchased 2 S3 mobility…

MY S3 scooter is a blessing for me, i depend on it for all my mobility needs. Paiseec has resolved the issue i had with my purchase.

Thanks

15 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your honest feedback. We're truly sorry to hear about the issues you experienced with your first S3. We sincerely appreciate you giving us another chance, and we're committed to providing a better experience. If you're still experiencing any issues or need assistance, please don't hesitate to contact our after-sales support team at us_support@paiseec.com. We're always here to help.

Beoordeeld met 5 van de 5 sterren

The wheelchair/walker is amazingly…

The wheelchair/walker is amazingly simple to set up and use. My mother was giggling like a child with a new toy as she was able to maneuver it around her home with ease. Thank you for a great product!!

6 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! 😊

Beoordeeld met 5 van de 5 sterren

My order for the D3 Scooter arrived in…

My order for the D3 Scooter arrived in great shape. It was carefully packaged to protect all the parts. Super easy to set up and was up and running in no time. The quality of the build looks great. Hope to enjoy using for many activities during this summer.

24 mei 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! 😊 We're delighted to hear your D3 arrived safely, was easy to set up, and met your expectations. Wishing you many enjoyable adventures this summer! 🚀🌞

Beoordeeld met 5 van de 5 sterren

I love the scooter

I love the scooter. I love how it folds up and doesn’t weigh to much. I like how there are always 2 batteries on board when using it. If one battery dies you have another one to replace it. Customer service has been great.

11 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you so much for your wonderful review! 💙 We're thrilled to hear you're enjoying your scooter and that our customer service has met your expectations. Wishing you many happy and smooth rides ahead!

Beoordeeld met 5 van de 5 sterren

Great product!

Wheelchair is so easy to use, light and comfortable.

3 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

We appreciate you!

Beoordeeld met 5 van de 5 sterren

It's a smooth operator mates....lv it!

25 miles , 1 charge, amazing and 6 miles per hour.....what a joy to get out an enjoy nature,again ...tkxs ..paiseec. Danny Ryan...Parkland Wa

7 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thank you for your kind words! We’re thrilled to hear that you’re happy with your Paiseec product. Your support means a lot to us!

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, package was placed exactly where we needed it. The scooter is light enough to get in and out of the car! Great purchase

26 juni 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thanks for sharing! 😊

Beoordeeld met 5 van de 5 sterren

Shipping was fast

Shipping was fast. Packaging of cart was strong. Easy assembly. Cart works great. We zoomed around Costco with ease.

13 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thanks for sharing! 😊

Beoordeeld met 5 van de 5 sterren

A Happy Customer.

I bought the D3 Scooter in July 2026 so far, I am very pleased with it. Paiseec's Sales and Customer Support teams were very nice and helpful throughout the process.
Thank you!
Long N.

8 juli 2026
Review zonder uitnodiging
Logo Paiseec Mobility

Antwoord van Paiseec Mobility

Thanks for your sharing!

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