Palome Reviews 

288
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed with my delivery. My order arrived in a lovely box and the cardigan was packaged nicely inside with a nice fragrant. Appreciated the care and thought that has gone into to this. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently discovered Palome, and it’s quickly become one of my favourite clothing stores. The pieces are timeless, classic, and made to an exceptional standard. Everything I’ve purchased feels beauti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a fantastic cardigan, made from a thicker cotton - perfect for a chilly summer evening and into autumn. It arrived beautifully packaged & scented with something lovely. The whole experie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love everything I have bought from Palome. The quality is great. delivery is fast and the clothes come beautifully packed in a gorgeous box and with lovely patterned tissue paper, that is fragra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Timeless staples from the world's finest ateliers. Exquisite fibres and textures. Grade A Mongolian cashmere, Japanese and Italian denim, linen and organic cotton, crafted with care.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

288 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(288)

151 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

You won't regret your purchase!

Couldn't believe my eyes when the shirt I've been wanting was finally available in my size!!! It's unique. So quietly elegant and astounding in it's simplicity.
There is one issue though- the scent they spray the boxes with- I NEED to know what is it ! Please,Palome team,message me and let me know!! Thank you!

8 november 2025
Review zonder uitnodiging
Logo Palome

Antwoord van Palome

Hi V Yan,

Thank you so much for your wonderful message — we’re so happy to hear how much you love your shirt! It’s lovely to know the design and details spoke to you.

And we couldn’t agree more about the scent — it’s our signature Palome fragrance, created especially for our packaging to capture that feeling of quiet Parisian elegance. We’ll be sure to let you know if it ever becomes available to purchase!

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

New favourite brand

I've honestly been so impressed with the quality of the products. The Emile cashmere sweater in particular is stunning; such a gorgeous fit and the knit is outstanding for the price. I have a very similar sweater I bought from a US brand at more than 3 times the price which has not worn anywhere near as well. The jeans are amazing - all true to size and really great cuts. They look far more expensive and I like that they are not mainstream. I will definitely be adding more items to my wishlist! The customer service is second-to-none - Ilona is super helpful and professional and even returns are easy. I know that the brand's ethos is to reduce returns - and I fully support that - but had to send back a pair of jeans that just didn't work for me. I think now I've purchased a few items, I am confident in the sizing and fit and so hopefully won't need to in future.

5 november 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Sarah,

Thank you so much for this beautiful review — it truly means a lot to us! We’re delighted to hear how much you love the Emile cashmere sweater and the jeans — and that the quality, fit, and details have impressed you.

It’s wonderful to know you’ve found your perfect sizes and that your experience with our service (and returns) has been smooth. We’re so grateful for your thoughtful words and continued support — they make all the difference to our small team.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

A gem of a company

Have bought several items since I discovered this gem of a company . Great quality and very stylish. My new go to for super soft stylish knitwear and flattering easy to wear jeans . What a find!!

4 november 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Lynn,

Thank you so much for your lovely review — we’re so happy to hear you’ve found us and are enjoying your pieces!

It means a lot to know you love the quality, fit, and feel of our knitwear and jeans. We’re thrilled to be your new go-to.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Fabulous

Lovely clothes, recommended by a friend and they weren’t wrong. My order arrived in beautiful packaging, both the glebe skirt and portobello trousers are gorgeous, both fit perfectly and can be dressed up or down. Quality products at reasonable prices, what’s not to love. See you again soon!!

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Consumer,

Thank you so much for your lovely words! We’re thrilled you love your Glebe skirt and Portobello trousers — it’s wonderful to hear they fit perfectly and that you’re enjoying styling them.

We really appreciate your friend’s recommendation too — what a lovely way to discover us!

Warm regards,
Ilona

Beoordeeld met 5 van de 5 sterren

Lovely clothes, great company to shop from.

Good quality clothes at a reasonable cost. Delivery is quick and the items nicely packaged. I had to return items and was refunded quickly. Customer service is very good. I will definitely order from them again and highly recommend.

3 november 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Lola,

Thank you so much for your kind words and for taking the time to share your experience. We’re so happy to hear you’re pleased with the quality, packaging, and quick delivery — and that our customer service could help make things easy.

We truly appreciate your recommendation and can’t wait to welcome you back soon!

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Beautifully packaged high quality cardigan

Delighted to receive the beautifully packaged Orsay Mongolian Cashmere cardigan. The ordering process was simple, delivery scheduled and kept me informed and the garment is a delight. I bought the black in one size bigger than needed, because wanted a roomy fit. It’s everything and more expected. Thank you.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi KB,

Thank you so much for your lovely review — we’re delighted to hear how much you’re enjoying your Orsay Mongolian Cashmere cardigan!

It’s wonderful to know the ordering and delivery process felt smooth, and that the fit and packaging lived up to expectations. Your kind words mean a lot to our small team.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Beautiful pieces, brilliant customer care

Beautiful, high quality pieces sent quickly - and also beautifully wrapped! I bought the Apoline cardigan and the Hounslow jeans and have been wearing both pieces non stop - they are absolutely lovely. The perfect cut and very chic.

Excellent customer service as well - speedy, human, kind. I will definitely shop here again.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Lliana,

Thank you so much for your beautiful words — we’re thrilled to hear how much you love your Apoline cardigan and Hounslow jeans!

It means a lot that you noticed the care we put into both our pieces and our service. We’re so glad they’ve become staples for you already.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Keep this up and this small company…

Keep this up and this small company will go places. The price , quality and service is unbeatable.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Frances,

Thank you so much for your lovely words — they truly mean a lot to our small team! We’re so happy you’ve enjoyed the quality, service, and value of your purchase. Your support helps us grow and continue doing what we love.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Paloma Olympia dress size 10.

Paloma Olympia dress size 10.
You know how it is, the search for the simple black dress and then you find it, and the price is affordable. Well that is the story of my recent online purchase. I've worn it for lunch at Mowhay, Polzeath, Stein's for a birthday celebration and dinner at the Oyster Catcher! I've tried it with a belt, a cardigan and love the loose fit. I would recommend this lovely dress - thank you for the pretty packaging and prompt delivery, it felt really unique and luxurious.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Rebecca,

What a wonderful review — thank you so much for sharing it with us! We’re thrilled to hear how much you’ve enjoyed the Olympia dress and that it’s been part of such lovely occasions. We’re so glad you appreciated the fit, packaging, and experience — it means the world to our small team.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

I got a jumper and a cardigan wow!

I got a jumper and a cardigan, both in a mohair blend — the colours are gorgeous, the quality and cut are amazing, and I’m absolutely in love with the fabric. I’ve already got my eye on one of their wool tops next! The prices are surprisingly good, too.

28 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Evgeniya,

What a delight to read your message — thank you! We’re so happy you’re loving your mohair pieces and their beautiful colours. Each knit is created in small batches to achieve that soft, weightless feel and timeless silhouette, so it’s lovely to know you can sense the difference.

We can’t wait for you to discover our wool tops next — they’re crafted with the same care and attention to detail.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

The Royal Jeans

So I bought two pairs of jeans. The Carnaby and Royal intending to return one pair after seeing which one I preferred. Basically they're both great and I'm keeping them. To anyone else who is a size 16 and has a nightmare buying jeans this is for you. These have a flattering shape, I'm curvy and wide leg jeans can billow out and look ridiculous but these are not too wide, they retain the shape that you see on slimmer girls. They stretch out a tiny bit but not a lot. I'm 44"hip and 5ft 6" 31" inside leg. These fall to my shoe perfectly. The denim is really soft and looks great with a rolled ankle to create a barrel leg jean.

28 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Amanda,

Thank you so much for sharing such a thoughtful review — we’re thrilled to hear both pairs found a place in your wardrobe! It’s wonderful to know the Royal and Carnaby jeans fit so beautifully and bring both comfort and confidence.

Our design team will be delighted to read your feedback — creating denim that flatters every shape and feels effortlessly chic is exactly what we aim for.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Truly French Luxury!

I have recently bought the most gorgeous wide leg jeans from Palome - the most comfortable and flattering jeans I've ever bought. I have also bought two cashmere cardigans, in mocha and pale brown, which have received so many compliments. Great products at good prices, well done and thank you!

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Rachel,

Thank you so much for your kind words — we’re delighted to hear how much you’re enjoying your jeans and cashmere cardigans. Knowing they’ve brought you both comfort and compliments truly makes our day.

We pour a lot of care into each piece to offer lasting quality at a fair price, so your message means the world to us.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

The legend of the Hounslow jeans

Another delivery, another very happy me, I have worn the Hounslow jeans every day since I got them, please, please can you make them in grey or black denim too, or both!! And soon, love you and very very happy to have found Palome x

12 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Pixie,

Your message absolutely made us smile — thank you! We’re so happy the Hounslow jeans have become such a favourite. It’s wonderful to hear how much you’re enjoying them, and we’ll be sure to share your request for grey and black denim with our design team.

We’re truly grateful for your kind words and loyalty — it means so much to have you as part of the Palome community.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

My Luxury Capsule Wardrobe

I’ve now bought thirteen pieces from Palome — and every single one has earned its place in my wardrobe. From the Florentine dress and Pimlico silk dress to the Versailles and Étoile cardigans, I feel like I’ve quietly built the capsule wardrobe I always dreamed of.

The Varenne silk shirts (I have both black and ivory) are the backbone of it all — beautifully draped, easy to care for, and versatile enough for everything from morning coffee to dinner out with my husband. The Danube cashmere sweater and Jasmine cashmere T-shirt feel weighty yet soft — you can sense the quality the second you touch them.

What I love most is the brand’s story and philosophy. Using downtime in the world’s best ateliers to create small-batch luxury feels exactly right for this moment — thoughtful, sustainable, and quietly confident. The pink stitch detail on every piece always makes me smile; it’s a lovely secret signature that reminds me someone really cared about the making.

As a coffee shop owner (and dog mum to four lively pups!) I live in practical clothes — but Palome has shown me that practical can still be elegant. I throw the Stratford skirt on with trainers and a knit in the morning, or the Rivoli body under a blazer for evening, and everything just works.

The packaging feels as luxurious as the pieces inside, and the customer service has been impeccable. I also love that new drops arrive every two weeks — it’s exciting but never overwhelming.

Palome has changed the way I shop: I’d rather have fewer, better things. Thank you for creating a brand that makes real women’s wardrobes feel chic again. I can’t wait for the next collection.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Joanna,

Reading your words truly touched us — thank you. It’s so special to hear how each piece has found its place in your wardrobe and how Palome has become part of your everyday life. That balance of beauty, comfort, and confidence is exactly what we hope to bring to the women who wear our designs.

We’re especially moved by how you noticed the little things — the pink stitch, the feel of the fabrics, the rhythm of our small-batch drops. It means a lot to know that care resonates.

Thank you for your trust, your loyalty, and for sharing such a thoughtful story. It’s messages like yours that remind us why we do what we do.

Warmest wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

The softest cashmere…..

My beautiful sweaters arrived only two days after ordering. They are the softest cashmere and feel wonderful to wear. Even the packaging is beautiful and so carefully packed
Thank you Palome, I’m so looking forward to wearing them x

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Bonjour Gill Jay,

What a joy to read your message — thank you! We’re so happy your sweaters arrived quickly and that you love both their softness and the care in our packaging. Every piece is wrapped by hand in our London studio, so it’s lovely to know those details are felt.

We hope you’ll enjoy wearing your cashmere for many seasons to come.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

User friendly website with all required…

User friendly website with all required information available - prompt delivery in a high end packaging rendering the whole experience special and elevated.

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Gehane ,

Thank you so much for your wonderful words — we’re delighted to hear you enjoyed your experience with Palome. It means a lot to us that you found the website easy to use and loved the packaging — we want every parcel to feel truly special.

Warm wishes,
Ilona

Beoordeeld met 1 van de 5 sterren

Issue with returns

Ordered a pair of jeans and tried to return. Label wasn't generated and there is no way of redoing or retrieving it.
Customer service sent out a block response e-mail and despite many attempts to make contact have had no resolution.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Cecelia ,

We’re so sorry to hear about your experience, that’s absolutely not the level of care we want for our customers. Please contact me directly at ilona@palome.com
, and I’ll personally look into what happened with your return and ensure it’s resolved right away.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Fist class Palome

Palmerlome products are just gorgeous. They have a luxurious feel. They are really well made and feel fabulous to wear. The sizing is good and the packaging matches the brand. Always wrapped in tissue and come in a study box. It is like Christmas when it arrives.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Suzie ,

Thank you so much for your beautiful words — we’re truly delighted you love your Palome pieces. We put so much care into every detail, from the fabrics to the packaging, so it means the world to hear it feels like Christmas when your order arrives!

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

No fuss. Great customer service!

Amazing experience with customer service. Realised I had received a sweatshirt with a small fault. Reached out to customer services and they replied and resolved the issue within 24 hours. A new item was dispatched promptly. No fuss. No quibbles and generally just a great experience. Couldn’t fault their process. Thanks so much!

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Palome

Hi Tessa,

Thank you so much for your lovely words — we’re so happy to hear your experience with our customer care team was smooth and reassuring. We always aim to make things right quickly and with care, so it’s wonderful to know that came through.

Warm wishes,
Ilona

Beoordeeld met 5 van de 5 sterren

Really fast delivery

Really fast delivery! Amazing products!

1 oktober 2025
Review zonder uitnodiging
Logo Palome

Antwoord van Palome

Hi KL,

Thank you so much for your kind words — we’re thrilled you loved your pieces and that they reached you so quickly! Your support means a lot to our small team.

Warm wishes,
Ilona

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