paper republic Reviews 

419
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Utterly astounded by my experience with Paper Republic. I’ve made 3 orders in the last month and all have arrived swiftly before their expected delivery date. Customer care was marvellous and patient... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Le Portfolio in Cognac, with express shipping. It came super quick, and just like all the videos iv seen on TikTok and instagram which influenced me to buy, it’s beautiful, stunningly ma... Toon meer

Beoordeeld met 3 van de 5 sterren

Die Lieferung dauerte ungewöhnlich lange, erst nach dem ich die Firma kontaktierte ging der Versand recht schnell. Leider wurde die Personalisierung vergessen. Das Produkt ist sehr schön.

Beoordeeld met 4 van de 5 sterren

Die Produkte sind einfach toll. Ich habe mich dazu entschlossen, weil ich mein Ledernotizbuch damit nach Bedarf kombinieren und auch immer wieder auffüllen kann. So kann mich das Notizbuch theoretis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lederwarenfabrikant
  2. Pennenwinkel
  3. Schrijfwarenfabrikant
  4. Schrijfwarenwinkel

Geschreven door het bedrijf

handcrafted leather journals made in Vienna since 2012


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

419 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 34% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(419)

394 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Die Lieferung dauerte ungewöhnlich…

Die Lieferung dauerte ungewöhnlich lange, erst nach dem ich die Firma kontaktierte ging der Versand recht schnell. Leider wurde die Personalisierung vergessen.
Das Produkt ist sehr schön.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a life upgrade!

This is a great system that allows me to have everything in one place. My planner, reading journal, sketchbook, and my daily journal. Such a life upgrade. Love the paper quality, the design, and the entire aesthetic. It really works for me. They company is responsive and keeps you updated on the status of your order. I got the petrol blue and it is stunning!

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazingly quick

Amazingly quick! The quality is amazing and I can’t wait to order the next one!!

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The paper quality is superb

The paper quality is superb. The only issue is with UPS. I suggest that you package the item in waterproof wrapping. It had rain the day of delivery so UPS changed date for next day which has a chance of rain. They left the package on the outside step. The vestibule was accessible by a swing door.

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased the voyager…

I recently purchased the voyager journal and it’s truly beautiful and true quality I would recommend it to anyone, i originally found out about paper republic from Owen (@itskingowen) on TikTok and I was highly inspired by Owen’s creativity using his journal.

Not only was the products and paper quality amazing but the customer service was truly the best I’ve ever received when I needed to make changes it was so simple and the team couldn’t be more helpful.

I really appreciate the team and just wanted to say thank you for being so helpful!

Thank you :)

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The quality is incredible and the…

The quality is incredible and the design is superb. However, I’m not giving it a perfect score because, for the second time, shipping took nearly a month and I had to send an email to complain.

14 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hi, thank you so much for your kind words about the quality and design of our products. We’re very sorry that you’ve experienced such a long wait for a second time. We’re currently experiencing a larger backlog than usual and our team is actively increasing our fulfillment capacity and working through the outstanding orders, while continuing to give each handmade product the care it requires. We also know that keeping you informed while you wait is just as important, and this is something we’re working to improve. Thank you for sharing your experience.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Astounding experience from start to finish. Thank you !

Utterly astounded by my experience with Paper Republic. I’ve made 3 orders in the last month and all have arrived swiftly before their expected delivery date. Customer care was marvellous and patient with my initial detailed questions and helpful along every step of the way. As for the journals, gosh they are so divine I had to order some for my partner immediately. We’re both in heaven. A decade of daily journaling has all lead to this pinnacle and writing has never been sweeter! You have magic recipe. Well done to all on your team !

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is a company that embodies true…

This is a company that embodies true customer centricity
From order placement to delivery it was an amazing experience
And the product is so so good
I felt like an excited child
I am looking at my next order already

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You will be pleased

From beginning to right now, my experience with Paper republic was delightful. I found them because I was shopping for a new Journal and checked in with wire cutter. It was fun to build my Journal on the website.After ordering. I appreciated the emails that talked about the process of creating the products.
When the box arrived from Paper Republic, I had to look at it for a moment because it was put together so cleverly and beautifully… Somehow the outside of the box said the inside is special:) and indeed every detail about the packaging was done with care. The Journal itself is gorgeous and the Paper beautifully bound and the extra ribbons - so that you can add extra books to the Journal -easy to work with.
A journal is not a necessity… It’s a wonderful indulgence, and the experience from this company makes you feel like, yes, indeed, this is just what I wanted!

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Warte seit Wochen

Warte seit Wochen. Bekomme nur Werbung. Das ist, gemessen an den Preisen, schon fast unverschämt. Die Spannung steigt, wann da etwas kommen wird und ob überhaupt und wenn was in welcher Qualität.

18 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hallo, vielen Dank für dein Feedback. Unser Team arbeitet derzeit intensiv daran, den aktuellen Bestellrückstand aufzuholen und unsere Versandkapazitäten zu erhöhen, ohne dabei die Sorgfalt zu beeinträchtigen, die in unsere handgefertigten Produkte einfließt. Es tut uns leid, dass du so lange warten musst. Schreib uns gerne eine E-Mail mit deiner Bestellnummer, und wir schauen uns den Status deiner Bestellung gerne genauer an.

Alles Liebe,
dein paper republic Team

Beoordeeld met 2 van de 5 sterren

Speed up processing times

Amazing quality products. They fall short on delivery times. It takes far too long to process and ship an order —weeks in some cases.

1 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hi Charles, thank you for your feedback and for your kind words about our products. We completely understand your concerns regarding the processing time. Our team is actively working to catch up and increase our fulfillment capacity, and we know that improving processing times is an important part of providing the experience our products deserve. Thank you for your patience and for holding us to a high standard.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Le Portfolio in Cognac

I ordered a Le Portfolio in Cognac, with express shipping. It came super quick, and just like all the videos iv seen on TikTok and instagram which influenced me to buy, it’s beautiful, stunningly made and smells insane!
I’m already eyeing up a pocket grand voyager for my handbag!! And iv had it less than a week!
I love, thank you so much Paper Republic… if you’re thinking of it, then do it, you won’t regret it!

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Order and delivery process worked well…but

Order and delivery process worked well and on time. The main ribbon for holding paper refills on the inside of the cover was not tied and I am not sure if it should have been. There should have been a better explanation in what to expect in this regard.

12 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hi! Thank you for your feedback, and we’re glad to hear that your order and delivery went smoothly. The internal ribbon is designed to hold your paper refills and may require a little setup depending on how you’d like to arrange them. Please feel free to email us at wecare@paper-republic.com if you’d like more information or help setting up your journal, our team will be more than happy to guide you!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Amazing customer support

Amazing customer support. I had a problem with my pen and they dealt with it immediately and really came through for me. Super helpful, responsive and genuinely great service.

Can’t wait to get back to Vienna and visit the store again.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 stars to Your staff

Your staff is incredibly helpful and always open to accommodating all my needs. For me, having someone I could message directly to manage any questions or issues was invaluable.
Thanks to them, my Grand Voyage Pocket arrived on time, and it is exactly what I wanted. The product is exactly as I had hoped it would be. The leather is beautiful, and the color is unbeatable.
I’m truly very happy with my purchase and with the support and assistance I received from your team.

12 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much! We’re so happy our team could help make everything work out and that your journal arrived just as you hoped.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I got the Le portfolio in red in the A6…

I got the Le portfolio in red in the A6 size and it’s the most beautiful journal I’ve ever used! The leather smells so good and the quality is amazing, I can’t wait to take this everywhere with me!

16 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We’re so happy you love your red le portfolio [a6]. We hope it goes everywhere with you!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Cant beat a Personal Touch!

The order was delayed, when I asked for general info they were very personal, very apologetic and after that they made sure it got to me right away. Product was exactly what was described and what I needed. Felt very taken care, still loyal to you guys! :)

14 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much for your patience and for giving us the chance to make things right. We’re really happy to hear you felt taken care of and that everything reached you safely. Thank you for sticking with us!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Absolutely Perfect

Absolutely perfect! I got the personalized portfolio from L’atelier and Felix did the most wonderful job. The quality of the leather is superior!

16 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much Sandra! We hope your l’atelier companion stays by your side for many years!

All the best,
your paper republic team

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