paper republic Reviews 

419
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Utterly astounded by my experience with Paper Republic. I’ve made 3 orders in the last month and all have arrived swiftly before their expected delivery date. Customer care was marvellous and patient... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Le Portfolio in Cognac, with express shipping. It came super quick, and just like all the videos iv seen on TikTok and instagram which influenced me to buy, it’s beautiful, stunningly ma... Toon meer

Beoordeeld met 3 van de 5 sterren

Die Lieferung dauerte ungewöhnlich lange, erst nach dem ich die Firma kontaktierte ging der Versand recht schnell. Leider wurde die Personalisierung vergessen. Das Produkt ist sehr schön.

Beoordeeld met 4 van de 5 sterren

Die Produkte sind einfach toll. Ich habe mich dazu entschlossen, weil ich mein Ledernotizbuch damit nach Bedarf kombinieren und auch immer wieder auffüllen kann. So kann mich das Notizbuch theoretis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lederwarenfabrikant
  2. Pennenwinkel
  3. Schrijfwarenfabrikant
  4. Schrijfwarenwinkel

Geschreven door het bedrijf

handcrafted leather journals made in Vienna since 2012


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

419 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 34% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(419)

395 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

In love with the fern green pocket…

In love with the fern green pocket grand voyageur. So excited for it to wear in and feel lived in. Communications were quick and accurate.

24 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you, Daniel! We hope it develops a beautiful patina alongside all your adventures.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

This journal is beautiful and it was a…

This journal is beautiful and it was a gift for my birthday. It has encouraged me to journal daily and I even paint in it. Beautifully crafted journal and worth the price.

24 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much, Faye! It means so much to hear your journal has inspired you to write and paint every day.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

The Paper Republic team is the best

The Paper Republic team has the best customer service. I was rather annoying, after I ordered my Le Portfolio I sent an email if I could add a book refill and they were the best with helping me get that after I’d already placed my order. Well when I received it all in the mail, the package had been badly damaged during shipping. Thankfully my journal was safe and sound but the book refill did sustain damage. I sent a picture to them and they immediately offered to send me a free replacement. Thank yall so much PR team! I’ll always recommend you and will be back in the future.

7 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much for your lovely review, Jenni! We're glad we could help and that your journal arrived safely. Thank you for your patience and for recommending us.

All the best,
your paper republic team

Beoordeeld met 3 van de 5 sterren

I didn’t receive my full order

I didn’t receive my full order. I am missing items. Wrote an email and haven’t received a response.

23 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We're so sorry to hear this. We're currently experiencing longer response times due to high demand, but we'll get back to you as soon as possible and make sure we resolve this for you.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Easy and fast

It was easy to choose and decide which design I wanted. It was fun to get e-mails in between on the progress on how to leather journals are made. It took a while be made because of the busy season but once the order was fulfilled it got delivered very quickly

2 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We're so glad you enjoyed the journey from ordering to receiving your journal. We hope you enjoy using it for many years to come.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Honestly best customer service I have…

Honestly best customer service I have ever had. The product quality is top tier, the smell is amazing as well. I had bought a grand voy one year ago, and the quality is amazing. I decided to buy an a6 and best purchase I’ve made. Worth the money, customer service also had sent my package fast due to delays as well.

16 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much, Yoselin! We're glad we could help get your order to you. Your support means a lot to us.

All the best,
your paper republic team

Beoordeeld met 1 van de 5 sterren

Ordered a petrol blue journal

Ordered a petrol blue journal. Looks green but the customer service informs me it’s petrol blue. Apparently there is a variation in colours but is not mentioned when your purchasing.
Long delivery time

22 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We're sorry the colour wasn't what you expected and that your order took longer to arrive than anticipated. As our leather is vegetable-tanned, natural variations in colour are part of what makes each journal unique, but we appreciate your feedback and will share it with our team.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Un brand di cui fidarsi

Prodotti meravigliosi e di ottima fattura, il prezzo si giustifica pensando che si tratta di una piccola realtà artigiana.
Le 5 stelle vanno sicuramente al loro servizio clienti: avevo scelto la spedizione standard, ma per ritardi vari il mio ordine non era ancora stato spedito, pur essendo a ridosso della data di consegna. Contattato il servizio clienti, il mio ordine è stato spedito con modalità express e l'ho ricevuto in meno di 24 ore. Bravi.

22 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Grazie per le tue bellissime parole e per la fiducia!

Saluti,
il team paper republic

Beoordeeld met 5 van de 5 sterren

Delightful Experience! So worth it :)

I had the absolute pleasure of getting to visit La Maison with my sister when visiting Vienna last week, with the wonderful Nina, who served us that day. This experience was nothing short of delightful! :)

We had a lovely conversation throughout the process of setting up my journal, and Nina was amazing at helping me choose what was best for it. We ended up making the journal I've always dreamed of having, with careful attention to every step of setting it up. (Also got some wonderful freebies like the little charms. Thank you, Nina!)

The atmosphere, the setup of the shop, and just the interactions with the workers were spectacular, and it is no wonder why so many people are loving Paper Republic!

I left with the beautiful A5 Le Portfolio in the Wild Heather colour and a couple of notebooks. I have ordered under the L'atelier service for a custom A6 Trifold in Berry Red, which I am now so excited to receive, and again, the customer service with ordering that product online was great.

The quality of their products is amazing, leaving you with the feeling you've bought something worthwhile.
If you're wondering whether it's worth it or not, take this review as a sign it absolutely IS WORTH IT!!!

(I'll definitely be posting my journals soon 👀)

16 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much for your beautiful review, Jenny! It was a pleasure welcoming you to la maison, and we'll be sure to pass your kind words on to Nina.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Quality team and quality materials

The quality of the materials is fantastic. The leather feels beautiful. The rich color looks even better in person. In addition, the customer service is exceptional. My shipment was about to be delayed, I contacted the team and the next day it was shipped and at my door the following day. The team takes quality in all aspects of their work seriously.

17 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much, Benjamin! We're so glad we could help with your order.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Beautiful products

Beautiful products, excellent customer service, and delivery date as promised.

13 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We're happy to hear everything met your expectations.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I have ordered my 2027 diary and…

I have ordered my 2027 diary and because the shipping is hefty as I live in South Africa I ordered a whole bunch of other things too…. Which I am thrilled with…. I am so looking forward to writing in my new book journal…. With a fish in the front….. the image is amazing!

8 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much Jessica! We hope you love your new journal.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

the leather is simply beautiful and…

the leather is simply beautiful and everything is well put together. communication has been great and was truly appreciated. i will try another size and color next year, in the meantime i will definitely recommend the product.

18 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We can't wait to welcome you back when it's time to choose your next size and colour.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Traumhaft schöner Grand Voyageur XL in Wild Heather

Nachdem ich schon seit Jahren den Grand Voyageur XL in Schwarz und Rot nutze, habe ich mir jetzt einen in Wild Heather aus der Dúchas Limited Edition gegönnt. Ein Träumchen :-))) wenn auch erst im zweiten Anlauf. Beim Auspacken fiel mir sofort eine merkwürdige Rille im Leder auf, die sich quer über die Vorderseite zog. Kein Problem, kurz angefragt, wie's mit Rückgabe und Umtausch aussieht. Sehr freundliche Kommunikation, pfeilschnelle Ersatzlieferung, alles vorbildlich! Der zweite ist jetzt einfach nur wunderschön. Dieser Lederduft! Die Haptik! Und die violette Farbe, irgendwo zwischen Heidekraut und Brombeerjoghurt.... herrlich. Detail: Der Limited Edition Grand Voyageur XL ist ein paar Millimeter breiter als die klassischen Farben, dadurch ragt der Inhalt auch bei mehreren dicken Kladden nicht über die Lederkanten raus. Perfekt!

7 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Liebe Kathrin, vielen herzlichen Dank für dein wunderbares Feedback! Es freut uns riesig, dass dein neuer Wild Heather Begleiter nun genau so ist, wie er sein soll.

All the best,
your paper republic team

Beoordeeld met 1 van de 5 sterren

Die Wartezeiten sind eine Katastrophe

Die Wartezeiten sind eine Katastrophe. Die Kommunikation ist dürftig. Die Produkte sind gut, doch dieser Zustand vermiest jede Freude darüber. Es gibt sicher nicht wenige Anbieter, die dies wesentlich besser können.

15 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hi Markus,
Thank you so much for taking the time to share your honest feedback. We’re currently experiencing some delays due to high demand, and we’re really sorry for the long wait and any confusion this may have caused. That’s definitely not the experience we want for our customers. If you’re still waiting for your order, please feel free to share your order number directly at wecare@paper-republic.com, and we’ll do our best to get it to you as soon as possible.
All the best,
paper republic team

Beoordeeld met 5 van de 5 sterren

Already placed three orders

Already placed three orders. Always impecable quality.

15 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We hope each companion brings you many wonderful stories!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I am very happy with quality of PR

I am very happy with quality of PR. My voyager XL is sooo pretty and really good made. The time of shipping was little bit long but I do understand that you are very busy and all your products are made with love and patience. I really do appreciate your work ❤️

15 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you as well for your patience and understanding, it truly means a lot to our team. We wish you many happy journaling moments!

All the best,
your paper republic team

Beoordeeld met 4 van de 5 sterren

Thankyou paper republic

First of all I would like to Thank the entire team of paper republic for making this experience possible at this scale & this far. the journal is absolutely beautiful. I am literally sleeping with it right next to my bed. I wish & request paper republic to pls identify ways where we at this corner of the world can get the journal & other accessories they make faster. my entire studio is aromated with the leather scent. Thank you paper republic for making this wonderful journal

7 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We're so happy you're enjoying your new companion. We completely understand your wish for faster delivery and are always looking for ways to improve our shipping experience around the world.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

My second grand vouager from paper…

My second grand vouager from paper republic. But with a BIG security not the last. It smells wonderful, high quality and most of all. I think I have started my very own LOVESTORY with Paper republic.... I am in love .... kind and lovely regards Joanna

10 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We absolutely love hearing that this is the beginning of a love story. Happy journaling!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I just absolutely love love love Paper…

I just absolutely love love love Paper Republic! I have a XL and a A4 grand voyager. And I take them everywhere with me.

13 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Thank you so much! We wish you many wonderful adventures and stories together.

All the best,
your paper republic team

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