paper republic Reviews 

419
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Utterly astounded by my experience with Paper Republic. I’ve made 3 orders in the last month and all have arrived swiftly before their expected delivery date. Customer care was marvellous and patient... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Le Portfolio in Cognac, with express shipping. It came super quick, and just like all the videos iv seen on TikTok and instagram which influenced me to buy, it’s beautiful, stunningly ma... Toon meer

Beoordeeld met 3 van de 5 sterren

Die Lieferung dauerte ungewöhnlich lange, erst nach dem ich die Firma kontaktierte ging der Versand recht schnell. Leider wurde die Personalisierung vergessen. Das Produkt ist sehr schön.

Beoordeeld met 4 van de 5 sterren

Die Produkte sind einfach toll. Ich habe mich dazu entschlossen, weil ich mein Ledernotizbuch damit nach Bedarf kombinieren und auch immer wieder auffüllen kann. So kann mich das Notizbuch theoretis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lederwarenfabrikant
  2. Pennenwinkel
  3. Schrijfwarenfabrikant
  4. Schrijfwarenwinkel

Geschreven door het bedrijf

handcrafted leather journals made in Vienna since 2012


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

419 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft 34% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(419)

394 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality! So happy!

7 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

So happy you love it!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I love my paper Republic journals

I love my paper Republic journals! The leather is beautiful and soft. Amazing craftsmanship. And the personalized handwritten notes are a very nice touch.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van paper republic

We’re so happy you love your journals, and especially glad you noticed the handwritten notes. It’s a small personal touch we love adding to your orders.

All the best,
your paper republic team

Beoordeeld met 1 van de 5 sterren

Warte auf eine nicht personalisierte…

Warte auf eine nicht personalisierte Bestellung bereits 14 Werktage, die Bestellung wurde noch immer nicht versendet und ich bekomme auch auf E-Mails an den Kundenservice keine Antwort. Bin leider extrem enttäuscht und würde hier nie wieder etwas kaufen.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van paper republic

Hi Marie-Christine,
We sincerely apologise for the delay and that it wasn't communicated clearly straight away. As a small thank you for your patience we want to send you a discount code for your next order. We kindly ask you to send a short email directly at wecare@paper-republic.com and we'll get in touch with you as soon as possible.
All the best,
your paper republic team

Beoordeeld met 3 van de 5 sterren

Too slow!

Ordered their grand voyageur essential kit almost two weeks ago. Although in stock at the time of ordering according to the website, it still hasn’t been shipped. The order remains unfulfilled without any update or explanation. Not a great experience. I decided to cancel the order as they are just too slow. Curious to see how they will handle the cancellation.

4 augustus 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Hi Erik!

We're really sorry for a delay and lack of clear communication since the beginning. We're currently receiving a much higher volume of orders than usual, while some of our team members are unfortunately off sick, which has caused a slight backlog. We apologize that it affected your order and that due to a long wait you had to cancel it. Please, feel free to contact us any time directly at wecare@paper-republic com for any updates regarding the cancelation. We'll be happy to assist you!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Paper Republic Is The Best

I’ve had my paper republic journal for about three weeks now, and I can honestly say it was completely worth the wait. Waiting for it to arrive was probably the hardest part because I was so excited to get it, but since receiving it, I’ve absolutely fallen in love with it.

I take my journal everywhere with me now, and it has essentially become my little “emotional support buddy.” I’ve really gotten into journaling since receiving it, and there’s something about having a journal that feels beautiful, personal, and made to last that makes me genuinely excited to sit down and write in it.

I also have to mention the customer service because my experience with paper republic was amazing from beginning to end. The team was incredibly attentive, helpful, and thorough, and I really appreciated how cared for I felt as a customer. I also love seeing how actively they engage with their community online. You can tell there are real people behind the brand who genuinely care about their products and the people using them.

The quality of my journal is beautiful, I love carrying it with me, and after only a few weeks I already know this is something I’ll be using for a very long time. I’m even planning to gift a few to people I love this Christmas because I’ve enjoyed mine that much.

I couldn’t be happier with my experience. If you’re debating whether or not to order one: do it. The wait is worth it. ❤️

4 augustus 2026
Review zonder uitnodiging
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Antwoord van paper republic

“Emotional support buddy” has completely won us over! Thank you for such a thoughtful review and for your patience while waiting for your journal. Knowing it now goes everywhere with you means so much to us.

All the best,
your paper republic team

Beoordeeld met 1 van de 5 sterren

Don't believe the Hype! or the return policy.

The leather cover of the grand voyager is absolutely beautiful, and the whole system Looks amazing, however the paper quality is terrible. The standard refills are super rough, scratchy and bleed. The premium book refills are no where near the quality of Midori, Tomoe River, Rhodia, or even Moleskine and do not lay flat. The sizes are custom proprietary sizes so you are locked in for life and limited by whatever paper republic chooses to make. The international return process has taken well over a month and is still not resolved after following very detailed instructions for return. If you are considering trying this system out and possibly returning if it's not suitable, I would urge you to reconsider.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you for taking the time to share your experience. Paper preference is deeply personal, and we understand that every writer has different expectations and favorite brands. We also sincerely apologize that your return has taken longer than expected. That's certainly not the experience we want to provide.
If your return is still unresolved, please don't hesitate to reach out to our customer care team at wecare@paper-republic.com. We'll be happy to look into your case and help however we can.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Très bonne expérience lors de ma…

Très bonne expérience lors de ma commande et de la réception rapide de celle-ci.
Les produits sont d’une superbe qualité.
Après avoir testé d’autres marques, j’ai enfin trouvé la référence pour mes futurs carnet de voyage.
Je recommande

27 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Merci beaucoup, Claude! Nous sommes ravis que votre commande se soit bien passée et que nos carnets vous plaisent.

Bien à vous,
L'équipe paper republic

Beoordeeld met 5 van de 5 sterren

Great experience on website as well as…

Great experience on website as well as great product selection. From pens, paper and planner. Always coming out with new products to buy!

9 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

We can't wait to share more with you, and we hope your new companions inspire many great ideas and memories.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I have been using Paper Republic for…

I have been using Paper Republic for the best part of ten years for their diaries and notebooks, and the quality is always first class. As a fountain pen user, this is the best system for general day to day ans specific use. Would not go any where else.
Delivery although a cost, is also fine, with communication explaining the journey of ehat has been ordered from Vienna to Gosport. Thank you!

31 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you so much for your continued support over the past ten years Mark. It means a great deal to know our journals have been part of your everyday life for so long.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Beautiful artwork and leather products

Beautiful artwork and leather products, love all of my pieces that I’ve received!

31 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you so much! We're happy to hear you're enjoying your leather journal.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I have looked for a daily calendar…

I have looked for a daily calendar system for years. Trying this and that product line. This system has been a beautiful thing for me! I have used this product line for over 2 years now, I take it everywhere as rhe a4 is easily popped into a handbag. I ordered the large leather folder specifically for a committee I sit on, which keeps everything tidy for that use. I have shared the product with many friends and some have joined me in my love for Paper Republic.

31 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

Knowing you've recommended paper republic to friends is the greatest compliment we could receive. Thank you for being part of our community!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I'm in love with my journal

I'm in love with my journal! The leather is so nice, I love their communication, arrived on time. Obsessed.

30 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

We're so happy you're loving your journal. We hope it only becomes more beautiful as it develops its own unique patina over the years.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I now own 3 journals

I now own 3 journals: A6 Venecia, XL Venecia both grand voyageur and A5 le portfolio | Dúchas edition - wild heather. I love them all! I use your notebooks and planners in them and I love the paper and quality of it. Thank you Paper republic

27 juni 2026
Review zonder uitnodiging
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Antwoord van paper republic

What a beautiful collection you've built! We wish you many wonderful moments filling those pages.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I’ve just been at Vienna shop

I’ve just been at Vienna shop. Found the kindest helper, Helen or Helena (sorry my bad)! She has been so polite and a very good adviser. It was truly the best experience. Love paper republic as well.

29 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

We'll be sure to share your kind words, she'll be happy to hear them. We're so happy your visit to la maison was such a memorable experience, and we hope to welcome you back again soon.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I absolutely love my journal and I love…

I absolutely love my journal and I love all the paper inserts. I just got the 2027 daily planner and I’m so excited to use it. I love having all the extra space. Everything is so beautifully made as well thank you so much.

28 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

We're so happy to hear you're enjoying your journal and paper inserts. We hope the daily planner becomes a wonderful companion for the year ahead.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

10/10 would recommend!

It took a long time to get here because of all the customization but I couldn't be happier about it! They look and feel amazing and I plan to give them good use for the foreseeable future!

23 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Custom pieces take a little extra time, but we're so happy to hear they were worth the wait. Happy journaling!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

I came for the journals and stayed for the quality of the products and customer service.

Everything from social media posts down to the delivery. Every interaction with Paper Republic has been great! They've gotten so busy (rightfully so) that the shipping on my A6 portfolio(standard, no embossing) was delayed. I sent a message to their team 3 days before expected delivery about having not received any shipping update/notification, they responded within the 24hours and bumped my order. I received my new journal within days! I've had my A6 for about a week now and I just put in another order for the GV XL with embossing this time because I trust that not only the quality of the leather and craftsmanship will be there but that the people behind the scenes will take care of me and my journals. I will definitely keep coming back and will be recommending to anyone that asks, that Paper Republic is a great brand for anyone looking for journals etc.

25 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you so much for your wonderful review, Sarah! Your kind words about both our journals and our team truly mean a lot to us. We're so glad we could help get your order to you, and we hope you love your new grand voyageur just as much.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

The delivery went very smoothly and I…

The delivery went very smoothly and I received a well crafted grand voyageur | Dúchas Edition. I like the Color and the leather. It feels good in your hands and it is flat on your desk that is great for writing. It was not my first one I bought from paper republic ;-)

22 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

Thank you so much for your continued support, Albert!

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

Perfect for paperlover

I thought about it for a long time. In the end, I couldn't resist. The notebook is beautiful, the smell of leather and the quality paper make me want to use it all the time. I'm looking forward to it getting a beautiful patina.

23 juli 2026
Review zonder uitnodiging
Logo paper republic

Antwoord van paper republic

We hope you enjoy every page and watching your journal develop a beautiful patina over the years.

All the best,
your paper republic team

Beoordeeld met 5 van de 5 sterren

The rustic rose gold pocket Grand…

The rustic rose gold pocket Grand Voyager is better than I expected it to be. So happy with my purchase and looking forward to the inserts I ended up ordering.

13 juli 2026
Review zonder uitnodiging
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Antwoord van paper republic

We're so happy to hear you're loving your rustic rose [pocket] grand voyageur. We hope you enjoy filling it with your new inserts!

All the best,
your paper republic team

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