Contacted customer service to help me with an order for a parent because I could not get my rewards and discount code to submit online. The representative gave me a much higher price than what I had... Toon meer
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Update: Delivery issue was resolved with a very attentive caring service rep. Received shortage in 2 days. Ordered 6 carton pack of Ensure Clear Apple. Great product. Tastes just like Apple juice.... Toon meer
Your Tranquility product is like a miracle. I have allergies to certain materials used to manufacture adult pull-ups. Furthermore, others say ‘no leaks.’ I don’t remember your company claiming no l... Toon meer
The most important thing is that the product I use is absolutely wonderful. I have no leaks either daytime or night time and that makes it so much easier for me to go out in public and to be able to e... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Contactgegevens
572 Valley Road #43079, 07043, Upper Montclair, Verenigde Staten
- 888-746-2107
- customerservice@parentgiving.com
- parentgiving.com
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Prompt and efficient service
Prompt and efficient service.
Received products very quickly.
They are the nicest and most helpful…
They are the nicest and most helpful peoplr to work with.
Super fast delivery.
Poor business and customer commitment
Despite my overall dissatisfaction with this company, I awarded the two stars since a portion of my order was fulfilled timely. My dissatisfaction stems from the fact that the company initially accepted my order and delivered a portion of it timely, about two days later. With no mention of the rest of my order, proceeded to cancel the remaining item four days later, claiming that its supplier had suddenly changed the price for the product.
Having had experience on price changes in the past, both Parentgiving and its supplier should have honored the price that was quoted when my order was placed. Either Parentgiving was noticed of the change but failed to update its website or its supplier failed to give notice to Parentgiving timely. Either way, the customer should not have been harmed by their poor business practices.
It should be noted for the record that the price for the product in question doubled, something that both companies should have been aware of due to this large increase.
Very Fast Delivery!
Being new at this
Being new at this, the care team has been very helpful at deciding what I need. Before ordering, I sampled a variety of brands in Briefs and Pads. I think your product rates far above the rest. I signed up for Subscription Orders. However, I am confused as to whether that is the best plan. Seems like more sales and discounts can be had otherwise.
My incontinence is bad
My incontinence is bad. Dry Direct Super Overnight Underwear provide great absorbency and are really comfortable.
Initially I bought the diapers from Amazon, but they became unavailable. Recently I have been buying the diapers directly from Parent Giving. The delivery service has been very good.
The medium dry Direct are the way to…
The medium dry Direct are the way to go. The large is way too big. The leg holes are just huge accidents would go right through the leg
Perfect for my mom
Dry Direct are the perfect incontinence diapers for my mother. She does not want any other brand but these.
Accurate and rapid shipment
I love the auto delivery
I love the auto delivery. It heps me so I don’t have to worry about reordering.
THE PRODUCT WORKED…
THE PRODUCT WORKED GREAT....................
Best incontinence product I've found so…
Best incontinence product I've found so far. And more reasonably priced than most others I've tried. Also appreciate the prompt delivery service
I have tried many different products to…
I have tried many different products to help me deal with my incontinence issues. None of them can come close to Parentgiving's DryDirect line. They just don't leak and are very comfortable. I am 85 years old, and I highly recommend this product.
Great service!
Parentgiving's customer service was very helpful in establishing my subscription to the briefs I needed for my child. The briefs are very absorbent and we are not plagued with leaks.
All the customer service reps that I…
All the customer service reps that I have spoken with are very knowledgeable, helpful and curious.
Best Protection
I have little to no control over my bowels or my bladder and the Ultimate Protective Underwear protect me from major leakage. I have tried many of the other products on the market and these are the best.
Customer service is awesome--everyone I have ever called has been so patient and very helpful.
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