Contacted customer service to help me with an order for a parent because I could not get my rewards and discount code to submit online. The representative gave me a much higher price than what I had... Toon meer
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Update: Delivery issue was resolved with a very attentive caring service rep. Received shortage in 2 days. Ordered 6 carton pack of Ensure Clear Apple. Great product. Tastes just like Apple juice.... Toon meer
Your Tranquility product is like a miracle. I have allergies to certain materials used to manufacture adult pull-ups. Furthermore, others say ‘no leaks.’ I don’t remember your company claiming no l... Toon meer
The most important thing is that the product I use is absolutely wonderful. I have no leaks either daytime or night time and that makes it so much easier for me to go out in public and to be able to e... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Contactgegevens
572 Valley Road #43079, 07043, Upper Montclair, Verenigde Staten
- 888-746-2107
- customerservice@parentgiving.com
- parentgiving.com
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The site is relatively easy to navigate…
The site is relatively easy to navigate and easy to place orders on. The rewards program is nice but hard to work with.
Was never told they were out of a…
Was never told they were out of a product that we had on auto ship. Had do scramble to find another option. We now go with another company.
Ensure Clear Apple is great
Update: Delivery issue was resolved with a very attentive caring service rep. Received shortage in 2 days.
Ordered 6 carton pack of Ensure Clear Apple. Great product. Tastes just like Apple juice. Fast shipping. Ordered on Sunday afternoon, had it by Tuesday evening. Only problem, they only sent 1 carton of juice instead of 6. Spoke with customer service to fix the problem, only to speak with a rep who seemed disinterested. Waiting for issue to be resolved.
Parentgiving offers scheduled…
Parentgiving offers scheduled deliveries, and I love it. I can change from every 2 weeks to every 3 weeks and it's easy to do. They are always on time.
Best incontinance underwear and pads I…
Best incontinance underwear and pads I have ever found. Fast delivery
Not the great service I had in the past
Horrible shipping process since going with Amazon!!! I was compelled to stop all deliveries with Parentgiving and go with another company.
I love the subscription service I never…
I love the subscription service I never run out of needed items.
Sad, hoping for improvement
Ever since Parentgiving closed their west coast provider, there have been problems. The tracking system used on their site is completely broken as well.
I did receive my order, after being given incorrect dates by their "tracking" system several times, and it came early -- very lucky I was home, as we've had lots of porch pirates lately. Their site states that they're getting the kinks worked out and should be back to seamless delivery soon. I do like the products I order there, so I'm crossing my fingers and hoping they get worked out soon!
Delay in shipping.
I recently placed an order. Usually delivery is within 2 to 3 days. This time it took over a week and I was almost out of the product.
Super absorbent
Prevents leakage especially at night. It’s the only product which accomplishes this!
I believe you changed shippers
I believe you changed shippers. Not sure, but the products arrive later then before you modernized, and they are always delivered to the wrong door and your packing boxes are oversized, to much wasted space.
The representatives are really great
The representative are really great! The are all very knowledgeable and friendly. When I had a problem they fixed it!
Your speed of delivery is great.
Material is thin and rips real easy
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