Park and Go Reviews 

5.286
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used Park and Go at Bristol Airport several times, and I've always been very happy with the service. This year I booked the car park for five days in April, but unfortunately, due to car probl... Toon meer

Beoordeeld met 5 van de 5 sterren

Booking through Park and Go was a really positive experience from start to finish. The website was easy to use, and when I needed to contact customer support, they were incredibly helpful, polite, a... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a fairly frequent flyer and often leave my car at the airport, mainly Leeds and Manchester (Manchester in particular, where I usually book Hunters). I have used the Park and Go platform for... Toon meer

Beoordeeld met 1 van de 5 sterren

Called 30mins before arrival, and again on arrival. Waited for >45mins for anyone to arrive. Company ignored calls, and there were many others in the same position. Had to pay for the additional park... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parkeerplaats

Geschreven door het bedrijf

Park and Go offer online booking for over 100 car parks at 23 Airports across the UK. For over 25 years we have been doing our best to bring you the most competitive prices for Airport Parking in the UK.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,6

Alle reviews

(5.286)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

An hour waiting!!

Not really clear with the instructions.
On the way back I made 4 phone calls asking where is my car. Needed to wait an hour!

24 september 2022
Review zonder uitnodiging
Logo Park and Go

Antwoord van Park and Go

Hi

This is to review the booking experience at www.parkandgo.co.uk.
You should receive a 'how was your parking' email to review the parking itself within a few days of your return

Regards

Martin
(Park And Go Services)

Beoordeeld met 5 van de 5 sterren

First time using Park & Go …brilliant

First time using Park & Go …brilliant! I believe it was The Gatwick Valet Parking Company offering the Meet and Greet service and the whole experience was faultless. Very friendly driver.

18 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Airport parking service

We used these for the first time for Doncaster Airport and they were fantastic. Meet and greet was excellent. It's the best Airport Service we have ever used. I am going to recommend to everyone and I will definitely use again for which ever Airport we use now. A+++++

15 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect - No waiting.

Perfect. Waiting at car park to take car when arrived and there when came back. No waiting around. Excellent service.

13 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

A really good service.Friendy staff.A bit nervous at we arrived at 4.30 am and never used this service before.But they were there as promised.I would use these again no question and will tell friends to try them.

2 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oh my god what service

Oh my god, what a service.
I got 1hour late to the airport phoned up and was told to just get there as safe as possible and the driver was there to Collect the car.
Flight back was 2 hours delayed, but still the car was delivered as promised.
No extra charges, great service and I'm sure the car was washed and polished.
YES I will be using these guys again. Thanks Park and Go

11 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Straight forward satisfactory service

These guys provided a very simple, hassle free and straight forward service.

Collected the car in. as good condition as when we left it, and it was washed. Very quick response from them when contacted.

We used them for the first time at Heathrow Airport and will definitely use them again in future.

21 augustus 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Dash cam disconnected !

My car was met and returned back in time. However my engine management light was lit on its return and more worrying was the fact that my dash cam had been physically unplugged. I was given no acceptable explanation for both of these.
I won't be using the Company again.

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

1st class service

Can't thank Nick and his team for first class service .4th time we used A38 parking ..nothing to much trouble even when delayed getting too and landing.(bristol)..cars picked up and dropped off perfect time. Thanks again.

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best meet and greet I have come across

These guys are so good. I phoned them when I was 15 minutes away from Bristol airport, soon as we arrived at drop off point they where there. Very polite and explained everything we had to do on our return flight. On return again no waiting first class service. I have used plenty of meet and greet in the past. These guys are definitely the best I have used. I will be using them again in 6 weeks.

12 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can only recommend these guys

I can only recommend these guys, they were polite and professional on arrival and departure. Our plane was delayed into Bristol airport by nearly two hours last night, landing at 1.30am. Called them, no problem, car was with me within 10 mins. Excellent service, nice guys and no issues with the car. I will definitely use them again.

3 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A38Parking.

A38Parking.
Use these people if you want to fly from Bristol airport. A first class service. We arrived at 4 am and were met within a few minutes, and on return journey our car turned up again within a few minutes. Pleasant and professional staff.
Would certainly use them again.
Les King

29 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid! Have used this company before but…

Have used this company before but clearly they have no interest in customer loyalty or repeat business. Trying to park at Bristol airport. As is often the case, the 'small print' T & Cs are used nefariously! Even if you purchase cancellation waiver you have to cancel before 24 hrs, not easy when they are closed at weekends!! Despite having legitimate reasons for cancellation and paying for cancellation waiver I had no joy, no sympathy or understanding. They were just happy to have my money tucked away. I tried to reach an amicable compromise but no chance. So £50+ for nothing. Thank you! Avoid if I were you as I will from now on.

22 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

You have given me the most first class service I could have hoped for... thank you! I really want to post a public message of gratitude for the most puntual service both on colection and return. Collected my car today (20.6.22) and the driver even left the air conditioning on so I could get into a cool environment ready for the trip home. Many many thanks

20 juni 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor service and experience

Wow where do i start after enjoying three days away I thought I was leaving my car in safe hands how wrong I was I came back to my car in a dirty condition and damaged. despite sending emails to get this matter sorted I was ignored until I threatened legal action eventually the matter was settled to little satisfaction to me this was the first time I've used a company like this and after this experience I will be in no rush to use again

22 mei 2022
Review zonder uitnodiging
Logo Park and Go

Antwoord van Park and Go

Hi,

Im sorry to hear you had this problem when using your parking. Park and Go are a booking agent and we don't actually park or transport your vehicle, that is done by the company you booked with in this case A38 Meet and Greet. Im glad that the issue is resolved now, but I will send this review to them as well, just to let them know.

A38's service is normally excellent so i'm confident that this is one of those rare situations where things didn't go to plan.

Thanks

Park and Go

Beoordeeld met 5 van de 5 sterren

Bristol A38 Parking

Used A38 parking when flying from Bristol airport. Absolutely amazing experience. Couldn’t fault anything and will definitely be recommending to all of my friends and family and using anytime I fly from Bristol in the future. Thank you for such a stress free easy experience!

17 mei 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Order /reference number 60771310…Manchester airport

Was met at the airport by the park and go guy he was there when I arrived on my return i phoned the park and go people and I was met in the car park .. all was well up to the point I got into my car and found the wires to my dash cam dangling down .. the next day I phoned park and go and asked the question as to why my dash cam had been unplugged with the wires left dangling .. his reply was that some cars had, had fires in them caused by the wires being connected .. I challenged this and he said from the cigarette lighter I said mine was hard wired and I have never heard of them setting on fire .. he then said we don’t want you to know we we park the car as there are millions of pounds worth of cars on site .. seeing as I have a tracker on my car I knew exactly where it was parked.. .. I won’t be using this company again as they had no right whatsoever to touch and unplug my property and also I was not told that they would do this …

17 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I wouldn’t use anyone else.

Used them at Gatwick for the first time and wow these guys really know how to provide a faultless service.
Professional, reliable, punctual, proactive and polite and courteous.
A stress free service. Highly recommended.

14 mei 2022
Review zonder uitnodiging

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