Park and Go Reviews 

5.286
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used Park and Go at Bristol Airport several times, and I've always been very happy with the service. This year I booked the car park for five days in April, but unfortunately, due to car probl... Toon meer

Beoordeeld met 5 van de 5 sterren

Booking through Park and Go was a really positive experience from start to finish. The website was easy to use, and when I needed to contact customer support, they were incredibly helpful, polite, a... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a fairly frequent flyer and often leave my car at the airport, mainly Leeds and Manchester (Manchester in particular, where I usually book Hunters). I have used the Park and Go platform for... Toon meer

Beoordeeld met 1 van de 5 sterren

Called 30mins before arrival, and again on arrival. Waited for >45mins for anyone to arrive. Company ignored calls, and there were many others in the same position. Had to pay for the additional park... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Parkeerplaats

Geschreven door het bedrijf

Park and Go offer online booking for over 100 car parks at 23 Airports across the UK. For over 25 years we have been doing our best to bring you the most competitive prices for Airport Parking in the UK.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,6

Alle reviews

(5.286)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

No stars

I would give no stars if I was able but that option isn't available.
We all know about Covid-19, it isn't going to magically disappear overnight, so if you can't do 'meet and greet' because you would need to touch someone's keys, then why advertise it and charge an extra £20, ontop of the park and ride £40 fee?
I wonder why you dont use gloves?
But if that isn't an option then please take off the option to 'meet and greet' you have had over 6 months to do this and give me my £20 back for the none existent service that I received.
Just had a reply that apparently the reason I didnt get picked up was because it would of incurred an additional £25 charge??
I've just rechecked the quote page, it says £60 for meet and greet, so if you are going to reply, give the correct information.
I parked at the airport as instructed, rang, was told noome would come to meet me, to drive to your car park, I paid a £4 exit fee then drove to meet you.
What are you lot on?!?!

25 oktober 2020
Logo Park and Go

Antwoord van Park and Go

Dear Mrs Steele

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

We have spoken to Imagine Meet and Greet to discuss your booking and their explanation is because you didn't call as instructed before arrival at the airport and were in the Express drop off for over 20 minutes before you called which incurred an exit charge of £25

Regards

Martin
Park and Go

Beoordeeld met 1 van de 5 sterren

Park & Go (APC Meet & Greet Stansted) I…

Park & Go ( APC Meet & Greet Stansted ) I collected my car from APC Meet & Greet last Friday 16th October , it looked like it had been used for a car rally or raced around a farmers field ? all 4 wheels and wheel arches were caked in mud . Also the passenger foot well was also muddy?. And my rear seats had been sat in , the rear seats are never used by me. Also your deliver driver swore at me when i complained. It took me two hours to clean my car inside and out. DO NOT USE Park & Go (APC Meet & Greet Stansted)

18 oktober 2020
Review zonder uitnodiging
Logo Park and Go

Antwoord van Park and Go

Dear Mr Roberts

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

Regards

Martin
Park and Go

Beoordeeld met 4 van de 5 sterren

Services

The communication was good. The drivers instructions on clients return was clear.

20 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The guy sitting at front desk was very…

The guy sitting at front desk was very rude. Aged between 55 to 60s white origin felt very humiliated the way he spoke to me especially being a lawyer. I just expected a normal service as I approached him very rude. The other staff ie drivers who were nice they also said that 3 people also complained. He needs to be removed if they want business as certainly im not using this car park again.

3 september 2020
Review zonder uitnodiging
Logo Park and Go

Antwoord van Park and Go

Dear Mr Khan

This is only to review the booking experience at www.parkandgo.co.uk.

You should receive a 'how was your parking' email to review the parking itself as all customers do, within a few days of your return.

Regards

Martin
Park and Go

Beoordeeld met 5 van de 5 sterren

A38 park and go Bristol Airport

We were really happy with the service from park and go at Bristol airport. Nick was really pleasant and professional and made our experience run smoothly. 100% recommend ! :)

30 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service by A38 m&g at Bristol

Fantastic service by A38 meet and greet at Bristol. Communication was amazing. There ready and waiting when we arrived and literally a minute after us on return. Definitely use again.

28 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot recommend the booking service…

I cannot recommend the booking service highly enough. I was unfortunate enough to have my flight cancelled and having bought the insurance phoned to arrange a refund. The lady on the phone could not have been more helpful and even arranged the parking at the other airport I was flying from. 10 out of 10

19 augustus 2020
Review zonder uitnodiging

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