Parkmaven Reviews 

The parking meter was broken so how was thr payment meant to be paid, totally scamming people

Terrible organisation. Given parking fine at the Lowry Manchester when I had prepaid with my theatre tickets. They refused to accept my evidence saying the parking was still unauthorised. As a "gesture of good will", they reduced my fine to £20 which in the end to put a stop to a further lengthy process I agreed. Dreadful communication. Must be good to be able to collect money in this way.

Doesn't even read the appeal properly. Appalling service. Try to have nothing to do with them.

Attended Flip out at E6. Wasn't told by reception I needed to register my numberplate. Parking is free if you attend flip out. When I received my ticked and fine of £70!! I immediately submitted proof of adhering to their parking terms and conditions by proving I was at flip out and paid. I didn't know if they would except it but I t was definitely worth a try not to pay £70. I heard nothing. No rejection, no acceptance. But now... 3 months later, if course there's a letter from the debt collection agency. I cant even submit a complaint with POPLA because they need a rejection of my appeal verification code which I never received. 🤯🤬🤯🤬🤯🤷‍♀️

If I could give less than 1 I would. I paid for parking on monthly roll over on the 1st of the month, I was informed it's actioned on the 3rd of the month, even thought the money instantly left my account after selecting pay on the 1st. There is no reason for a monthly rolling plan, to have a selected start date other than the date of purchase. Please review your system and be aware of setting up monthly parking.

My mum,85 years old with Alzheimer’s had a suspected fractured hip, I have a thymoma so can’t walk far at all! Couldn’t get a disabled car parking space at the hospital, in fact workmen were parked in two bays and there were no other spaces available. So due to urgency I parked outside of a dedicated parking bay, displaying a blue badge for disability and paid the parking fee, somehow I managed to get her into A&E but then days later I received a fine. Ironically if I hadn’t paid the full parking fee for the duration of our stay the fine would’ve been cheaper! I couldn’t leave her to move the car because of her confused state due to her disability.

I appealed the fine using their dedicated process, but after weeks I still hadn’t heard anything from them. Then I had a final demand notice threatening legal action and the invoice had increased.

So, I went back on to their website and noted that my appeal had ‘miraculously’ disappeared!!

I paid the fine as my friend warned me that they’d done the same thing to her and issued a £180 fine!

The website doesn’t give you an option to contact them after that. Pay up or else. So I found an email and complained. They’ve now responded (weeks later) to say that because I’ve paid the fine they’ve closed the case. Further that I should have appealed using the correct method!! Screams of unfairness under the Equality Act 2010!

They are so corrupt!! Unprofessional and uncontactable, they have tactics to extort money from vulnerable people, j will report them to Trading Standards/Ombudsman due to EA2010 as they should make reasonable adjustments and I kept a screen shot of my original appeal in the correct format - because they don’t send you a copy to your email so can deny all knowledge - sneaky con artists!

Do not pay theses idiots anything I got a pen through even though I paid got the court order through sent the receipt to the court and they bottled it absolute joke don’t pay no matter what the threats just a bullying tactic they use

Awful company. Charged £100 for using Tesla charger in the car park.

A dreadful company. I got a letter out of the blue demanding £170 pounds through a debt collection agency. I actually got the letter 3 days ago, but argue that I didn’t respond to them.
I will avoid staverley yard, now, because of it. The signage was unclear and I was there for a short while.
Underhand and exploitative

I park the car Hanley in stoke on Trent The parking event occurred on 01/06/2026, and I received the notice on 22/06/2026. The notice was delivered more than 21 days after the parking date. As a result, I did not receive the opportunity to pay the discounted amount within the stated 14-day discount period.
I tried plenty time explain what’s happened but they never reply. finally I paid £60 instead of £30.
Please don’t use this park because anything happened to you can’t speak with anyone
And can’t do anything.

I used the Exeter Holiday Inn Express. The charge was £36.00 without code. £18.00 with. I used cide in the machine and paid contact less. My card acknowledged payment. No ticket supplied...ANPR had me at entry I paid all good. Then get £60.00 fine as machine did not take payment. I tried to challenge this. The AI won't let appeal go through. I asked for support through WhatsApp as their site suggested NO reply. Charge increased to £100 still no response....how is this fair?

The hotel boost parking but does not m3ntion 36.00pn cost or use of highway bandits to collect money...still awaiting a response from their company which will no doubt go court route because of their machine, their process, their delay in responding...

Am still reeling from an albeit reduced parking fine (after appeal) when my disabled Blue Badge had been displayed correctly at The Windmill in Charlton, Herts. Disabled and in our 80s, we needed drinks to take our meds with. Money grabbing from disabled pensioners is a disgrace.

ZERO STARS. BLOOD SUCKING LEECHES.
MY WIFE RECEIVED A PHONE CALL FROM THE HOSPITAL WHERE HER MOTHER WAS TERMINALLY ILL. THE CALL WAS TO COME TO THE HOSPITAL URGENTLY AS SHE WAS AT END OF LIFE. NO AVAILABLE PARKING SPACES SO SHE PARKED OUTSIDE OF A MARKED BAY, BUT CAUSING NO BLOCKAGE FOR ANY OTHER VEHICLES. SHE INFORMED HOSPITAL STAFF OF THE WAY SHE PARKED. THE WARD MANAGER INFORMED THE PARK MAVEN AGENT ON SITE NOT TO ISSUE A TICKET DUE TO THE URGENCY OF HER VISIT. TICKET WAS ISSUED ANYWAY.
WE APPEALED TO PARK MAVEN AND SENT A COPY OF AN EMAIL THAT THE WARD MANAGER SENT TO US CONSENTING TO HER PARKING OUTSIDE OF A MARKED BAY. THEY REFUSED OUR APPEAL. WE APPEALED TO POPLA WHO HAVE NOW DECLINED OUR APPEAL, REFUSING TO TAKE THE EXTENUATING CIRCUMSTANCES INTO ACCOUNT.
BLOOD SUCKING VILE COMPANY THAT SHOULD BE ASHAMED OF THEIR INHUMANE BUSINESS PRACTICES.

Another made up pcn for a duly paid parking. These cowboys are either incompetent or more likely just trying their luck by intimidation. Since they won't care about reviews here, I'll just move to leaving bad reviews to the businesses who contract them to manage their car parks.

I received a PCN for parking that I had paid for at Carillon Court Shopping Centre, Loughborough.
I appealed the issue of the PCN because Parkmavens ANPR system was not linked to its payment system at the time of the alleged offence.
It took over 3 months for Park Maven to determine my appeal. They rejected the appeal but offered to reduce the PCN fine from £100 to £20.
I appealed to POPLA (Parking ombusdsman) and Parkmaven offered no supporting information for the appeal and it was therefore found in my favour.
Parkmavens website, appeal portal and customer staff (when they choose to respond) are poor , lacking intuitiveness and designed to obstruct motorists from appealing and pressuring them to make payment.
If you should be unfortunate enough to receive a PCN from them, challenge it, make sure you follow it up through all the channels available on their website, chase them for answers and make a record of your contact with them.
If they refuse your appeal contest it to POPLA, approximately 50% of appeals are successful.
Parkmaven seem to be extorting motorists to pay money and in so doing using their permission to get public data on drivers & car ownership details from the DVLA for private and questionable gain.
POPLA should produce a list of the companies where they have held appeals and the success rates against each, to give greater transparency for motorists.

Both may parents and i received parking fines during a visit to titanic quatre in Belfast. We visited on separate days during our holiday and using two different cars and both received parking fines. Luckily both of us had retained the parking ticket (by luck more than anything) and were have tired to appeal the fines (wish us luck). The number plate, and timings and dates are correct on the parking notice and on my ticket and therefore is isn't an error. The fact it happened to both of us on two consecutive days in different cars makes me believe this is a scam the parking lot is pulling and many people who could not provide proof if they pay with cash or don't keep the ticket will be caught out.

Awful company looking forward to seeing them in court they can explain the abuse of process to a Judge can’t wait

DON'T USE NOTTINGHAM TRAIN STATION CAR PARK. They make it impossible to pay for parking. I spent 16 minutes in the car park trying to pay for my session without success. Up to 30 minutes parking is free but they still sent me a £100 pcn. I couldn't appeal because they only allow appeals for one of the reasons listed in their menu. This is a compulsory field and after choosing an option you have to confirm that all statements are true, so unable to proceed any further. Shameful.

Won't get back in touch after we proved that we were not parked illegally at the county hotel Carlisle.
We have tried to contact them but they won't reply so our charity is taking them to the small claims court. Absolute terrible service.

Absolute crooks.
They knowingly send out PCNs when parking regulations have been followed, then deny appeals, and then guide you to a shoddy appeal partner. They have to declare on their official correspondence that they choose to not sign up to the nationally recognised ombudsman. That tells you everything.