Really helpful pre-sale when I had some enquiries and then ordered. Arrived within a week and was as amazing as I'd hoped
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Lees wat reviewers zeggen
Best sabers for the money I’ve seen. Once you pair them with the Xeno app, which is intuitive and easy to use, you have what looks like as many tweaks as a Golden Harvest board but at much less money.... Toon meer
Bedrijf heeft geantwoord
The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info,... Toon meer
Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Parsec Sabers is the online saber store owned and run by four passionate brothers. Here, we provide you with a wide variety of high-quality Xeno-Pixel and baselit Xeno-RGB sabers that are sure to ignite your passion for sci-fi and sabers. Our journey began with a love for sci-fi and a desire to own our own sabers. Like many others, we made the mistake of purchasing from the first shop we found, only to realize that we had overpaid for a generic product. It was then that we decided to take matters into our own hands and create a store that offered high-quality metal hilts and electronics at a fair price. At Parsec Sabers, we are dedicated to providing our customers with the best online shopping experience possible. We offer a wide range of sabers, from replicas to original designs, all with the same high quality and affordable price point. We believe that every fan should have access to a high-quality saber without breaking the bank, and we strive to make this possible for fans worldwide. Our commitment to quality and affordability is reflected in everything we do. From our website design to our customer service, we work hard to ensure that every aspect of your shopping experience is enjoyable and stress-free. We are always available to answer any questions you may have and are dedicated to providing the best possible customer service. We are excited to share our passion for sci-fi and sabers with you and hope that you will enjoy our products as much as we enjoy offering them to you. Thank you for visiting our site, and we look forward to serving you in the future. If you have any questions or comments, please feel free to contact us via our contact page or email us at ParsecSabers+Support@gmail.com
Contactgegevens
Verenigd Koninkrijk
- support@parsecsabers.com
- parsecsabers.com
3,8
Goed
143 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good weight for holding it as well as very nice LEDS in saber
Shipping was fast and it was very easy to actually assemble. The only thing is when it’s on there is a line at the top of the saber from where the reflector is on the inside. Would be great if there was a way to redesign so it wasn’t showing but that’s just me being OCD. Otherwise very great product and worth the money!
25 juli 2024
Very movie accurate
My boys love it, they say it's very realistic and very movie accurate, they are professionals when it comes to star wars, easy to use and very good quality, highly recommend
12 juli 2024
Wir haben unsere Bestellung leider…
Wir haben unsere Bestellung leider immer noch nicht erhalten!
22 juni 2024
Just the communication is above the…
Just the communication is above the rest and truly amazing.
22 juni 2024
Amazing quality of sound and design!!
Amazing quality of sound and design!!
I got Kit Fistos for the best price I've ever seen it listed
28 juni 2024
THE CHEAPEST AND BEST VALUE FOR MONEY SABER COMPANY IF YOU LIVE INTHE U.K.
Really good value for money considering you do not have to pay any importation tax as this stopped me buying sabers from companies in the USA in the past, so we'll done parsec I fully intend to continue purchasing the other sabers I've always wanted, the first purchase from you was my first xenopixel blade and they are on a different level to any baseline saber I have owned in the past, fantastic job all round don't even bother looking elsewhere this company is the best value for money I could find just press BUY NOW you will not regret it!
20 mei 2024
Our grandson loves it shame it didn’t…
Our grandson loves it shame it didn’t arrive in time for his birthday but you kept me updated
8 mei 2024
Good customer service
Good customer service, only complaint is that a couple of my hilts have broken fast but they have sent replacement so 👍.
8 mei 2024
Fast ship and the saber is awesome
24 april 2024
Love the saber
Love the saber, amazing product and I am super happy with it. The only thing that I didn’t find clear is that it didn’t say that I had to be home to recive the product. Other than that, amazing, everything
11 april 2024
Received the wrong product
Received the wrong product. Had to contact my CC company and start a complaint- Weeks later the correct product was shipped. Lots of stress but I got what I ordered in the end.
14 maart 2024
Sabers stop working after a little bit
I've bought 2 sabers from Parsec. One xenopixel, one baselit. Both had the same issue. About a month or two after receiving a saber, it just stops working. This can be for a variety of reasons; sometimes the SD card just stops working, the battery stops working, etc. The core of my xenopixel had to be replaced because of this, and the new one broke quickly after I got it. The baselit, one day, just stopped charging. I made sure the SD card was okay, I even replaced the battery, and still nothing. Nothing has happened to the saber for it to be damaged, too. So yes, the sabers are fun until they inevitably stop working.
6 april 2024
Review zonder uitnodiging
Antwoord van Parsec Sabers
Hi, I'm sorry to hear this. Please get in touch via email and we can resolve any issues you may have as quickly as possible
I love it
Thank you so much.
I love the saber. Especially the light and sound effects.
28 februari 2024
Saber Quality Good Service Dreadful
The Saber itself is good quality and a really good buy but unfortunately I’ve had a lot of downsides….
1) the App disconnects from the lightsaber a lot even when I’m using
2) the battery life makes no sense? It says it’ll have for example 54mins of use but then dies in about 20 minutes
3) the customer service was awful…. When I purchased the lightsaber it said processing time 7-14 days….. 14 days later I have heard nothing so I send a message saying hello any update? Didn’t hear back…. Waited another few days and messaged again they said hi our staff are on a break at the moment and will process when back in the office? Why wasn’t there a notice about this? So I wait and wait and not until a month later do they finally process the order…. The website needs to let a customer know this as this time not the case but what if it was a gift?? That needed to be on time
20 februari 2024
Antwoord van Parsec Sabers
Hello There,
Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you experienced. We appreciate your insights, and we'd like to address each of your concerns thoroughly.
Regarding the connectivity issues with the Xeno Configurator app, we understand your frustration. Please note that the app is still in its early open beta stage and is not developed by us; however, it's designed to enhance the user experience by providing convenient settings adjustments. We acknowledge that improvements are needed, and we have compiled a list of suggestions on our FAQ page to optimize the connection reliability. We're continuously working with customers and informing the developers to enhance compatibility and functionality for smoother operation.
Concerning the battery life discrepancy you encountered, we apologize for any confusion. The estimated battery life provided is based on standard usage scenarios; however, various factors such as frequent effects usage, color changes, and soundfont adjustments can affect battery consumption differently. Additionally, environmental conditions and proper battery handling play crucial roles in overall battery health and longevity.
We deeply regret the delay in processing your order and the lack of communication regarding the processing timeframe. While we had indicated on our website that delays were expected during the Chinese New Year period, we understand that timely updates are essential for customer satisfaction. Your order, placed on January 27th, fell within our standard processing window of 7-14 working days and was delivered within the estimated delivery timeframe of 1-3 weeks. We apologize for any confusion caused and assure you that we are taking steps to improve communication during busy periods.
We genuinely value your feedback, and we're committed to addressing these issues to ensure a better experience for all our customers. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team, and we'll be more than happy to assist you.
Thank you for choosing Parsec Sabers.
a little confusing to put together and…
a little confusing to put together and control but overall a good product, it came in after a couple weeks and when i gave it to my bf for his birthday he had the biggest smile. a very good product that has withstood lightsaber fights and an amazing gift for those who love starwars or just lightsabers in general
22 januari 2024
El sable es de buena calidad pero algo…
El sable es de buena calidad pero algo que no me gusto es que batallas un poco para que te atiendan
13 januari 2024
Great product
Although postage took a long time, light sabers arrived well packaged and in excellent condition. The Echo light sabers are fabulous as are the sounds.
Unfortunately my son ordered the wrong length blades and they are too long to use the sabers for duelling.
Will now cost £28 for postage for the correct size ones.
3 januari 2024
Great product speedy delivery
13 december 2023
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