Parts City Australia Reviews 

On time, as described and fantastic comms.

Guys were great to talk to and very knowledgeable. Delivery was way faster than expected. Will diffently purchase from again.

This was the first time we have used Parts City Australia to supply our company aftermarket parts.
We were pleasantly surprised firstly of the quality of the part and secondly the time of delivery which was excellent. We will be using Parts City again when the need arises and would recommend them to all those looking for quality parts and great service.

it was fast and I chose the wrong part and CS superstar was quickly able to remedy, checking the part and using phone tech to ensure I could easily pay for the difference in the order.

Very quick to arrive, part was exactly as description.

My starter motor was delivered fast , could get staff on the phone when tracking number won't work. Overall good experience

Clear guidelines. Quick communication.

Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.

Set my mind at ease.

As for the light manufacturer making a decision to change the LED plug attachment on what is an identical tail light. Hmmm. Cue me needing to de trim the back of the car to install the new light! :)

It's been over 3 weeks and still don't have my order

Super quick delivery and very easy safe and secure purchase.

The parts I ordered arrived within a few days.Well done to the crew at Parts City! Keep up the good work!

Fast. Exceptional service. Will be back

This Company is crap. I got the 1 to 3 day delivery service and 6 days later still nothing and the courier service they use take 48 hrs to update the tr5acking service, when the courier finally updated they say it is still being packed by the sender. I have tried calling and emailing multiple times but still have not got any reply. Warning to all others do not buy from them.

very happy with product send fitted fine fast delivery

Part turned up very quickly well packaged intact and as described in details.

Would not recommend parts ordered and paid for. Quoted 4 days delivery more than two weeks later still no delivery and no response to emails, phone calls and chatbot queries

Absolute disgusting quotes for transport. This rubbish establishment is profiting on postage. I got quoted $300.00 + a create for a door. COME ON! I get many deliveries from QLD This place is a RIP OFF. Ebay should investigate their ridiculous postage prices and take action. VERY DISAPOINTED. Will NEVER use again.

Never Again, ordered a and paid for the part.
Receive a tracking number that always come up with "Nop Details" even after waiting the initial 48 hours.
2 weeks later, I get an ambiguous email telling me that the part cannot be found and asked if I would like a refund, however 2 lines down in the same paragraph it says, but if the part is found in the next few days it will be shipped. I immediately replied asking for the refund.
After about 4 more days, and due to not knowing whether it had been sent or not (especially after receiving the Tracking Number), I sent 3 unanswered emails asking as to whether it had been shipped or not.
It wasn't until I complained to PAYPAL, that I received a phone call (within 90 Minutes) telling me that the part they found was broken and he was waiting to hear back from me (clearly, they don't track their own emails).
Whole experience after purchase and then reading other reviews, the whole experience felt shady.
Refund has been received.