Recently I purchased furnace motor. I found EOM part but had few questions before making the purchase. I called customer care and had a wonderful experience. I received order status regularly and rece... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My shipment is very delayed. I needed this part ASAP. *Update*; Brooklyn from Parts Town contacted me immediately after finding this out. Promptly ans without hesitation, she offered a full refund... Toon meer
Bedrijf heeft geantwoord
It is a quick transaction and end right from the point where it was placed to make the point where is delivered. The communication was not keeping me posted aware the item is and how it’s moving.
I paid $50.00 for 1-2 day delivery instead of 3-5 days which costs $25.00. The part came late on day 3 but my installer for the part was there at day 2. When I emailed partstown they merely confirmed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- Huishoudelijke apparaatonderdelen leverancier
- Business to Business-service
- Ovenonderdelenleverancier
Geschreven door het bedrijf
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Geschreven door het bedrijf
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contactgegevens
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you very good service
27 augustus 2026
Antwoord van Parts Town Canada
Hello Louis-Charles,
Thank you for your kind words and the fantastic 5-star rating! We are so pleased to hear that you had a very good experience with our service. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Paul,
Thank you for your positive feedback! We're delighted to hear that you had a very good experience and received quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Mark,
We're so glad you had a great experience with our quick, top-notch service! We appreciate your positive feedback and look forward to serving you again.
Sebastian
Shipping has been a nightmare
Shipping has been a nightmare. The part was delayed in customs. Now it is delayed because of the rail system. Currently there is no date for when the part will arrive and I ordered it over a week ago.
24 augustus 2026
Antwoord van Parts Town Canada
Hello Al,
We sincerely apologize for the significant shipping delays you've experienced. We understand how frustrating it is when a part you ordered over a week ago is held up in customs and then by the rail system with no clear delivery date. We are actively looking into the status of your shipment and will reach out to you shortly.
Sebastian
amazing service when i got the wrong…
amazing service when i got the wrong part. you speak with a true human!
25 augustus 2026
Antwoord van Parts Town Canada
Hello Arianne,
We are so happy to hear that our service team could assist you effectively with the part exchange. We truly value your kind words. Thank you for choosing Parts Town Canada!
Sebastian
sent wrong part, i even sent part number sent wrong one
sent wrong part i even gave part number
17 augustus 2026
Antwoord van Parts Town Canada
Hello Norman,
We are sorry we sent the wrong part. We are reviewing your order and will reach out to you shortly to rectify this issue.
Sebastian
Antwoord van Parts Town Canada
Hello Clay,
We appreciate your positive feedback and are glad to hear that your delivery was on time. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello,
Thank you for your positive feedback! We're so glad to hear that your shipping experience was both simple and quick. Thank you for choosing Parts Town Canada!
Sebastian
Quick and d’easy to se the right thing
Quick and d’easy to se the right thing. Thé command follow up did bit show latest updayes on thé command.
24 augustus 2026
Antwoord van Parts Town Canada
Hello Sylhou,
We appreciate your feedback. We are always working to improve our systems.
Sebastian
Quick response
Quick response. Quick delivery and good quality parts .. within 3 days I was able to order the AC motor and parts, receive them and complete the repair. Thank you!
24 augustus 2026
Antwoord van Parts Town Canada
Hello Adam,
We are so pleased to hear about your positive experience with our quick response and delivery! It's fantastic that you were able to complete your repair efficiently. Thank you for choosing Parts Town Canada!
Sebastian
Delivery was quick and the part worked…
Delivery was quick and the part worked and I was able to fix my coffee machine.
25 augustus 2026
Antwoord van Parts Town Canada
Hello Rene,
We're so pleased to hear that your delivery was quick and that the part worked perfectly, allowing you to fix your coffee machine. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
Antwoord van Parts Town Canada
Hello Mohit,
We're so glad to hear that our service was very good and that your delivery arrived on time. Thank you for your positive feedback and 5-star rating!
Sebastian
Antwoord van Parts Town Canada
Hello Brad,
Thank you for your positive feedback and 5-star rating! We're delighted to hear that your parts arrived promptly and that you found the price to be good. Thank you for choosing Parts Town Canada!
Sebastian
The plastic handle doesnt fit.
23 augustus 2026
Antwoord van Parts Town Canada
Hello Maxime,
We appreciate you sharing this feedback. We would like to discuss your feedback further if you wouldn't mind. Our customer service team will be reaching out shortly.
Sebastian
Antwoord van Parts Town Canada
Hello Michael,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Fast delivery and exactly what I…
Fast delivery and exactly what I ordered thank you 😁
21 augustus 2026
Antwoord van Parts Town Canada
Hello William,
We're so glad to hear that your order arrived quickly and was exactly what you needed. We truly appreciate your positive feedback! Thank you for choosing Parts Town Canada!
Sebastian
Fast and efficient.
21 augustus 2026
Antwoord van Parts Town Canada
Hello Mary-Frances,
We appreciate your 5 Star rating and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Wrong item size
I bought Ice O Matic 6021015-04 Hose/Tubing, 5/8" ID x 45" last week, but the item is not the size shows on website, i don’t know why it’s only 1 ft long
22 augustus 2026
Antwoord van Parts Town Canada
Hello Chen,
We appreciate you bringing the discrepancy in the hose length to our attention. We understand your frustration when an item doesn't match its description. We would like to discuss your feedback further if you wouldn't mind. Our customer service team will be reaching out shortly.
Sebastian
Antwoord van Parts Town Canada
Hello John,
We are concerned your order is missing. We want to help locate it for you. We will investigate and reach out to you shortly.
Sebastian
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