Recently I purchased furnace motor. I found EOM part but had few questions before making the purchase. I called customer care and had a wonderful experience. I received order status regularly and rece... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My shipment is very delayed. I needed this part ASAP. *Update*; Brooklyn from Parts Town contacted me immediately after finding this out. Promptly ans without hesitation, she offered a full refund... Toon meer
Bedrijf heeft geantwoord
It is a quick transaction and end right from the point where it was placed to make the point where is delivered. The communication was not keeping me posted aware the item is and how it’s moving.
I paid $50.00 for 1-2 day delivery instead of 3-5 days which costs $25.00. The part came late on day 3 but my installer for the part was there at day 2. When I emailed partstown they merely confirmed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kookwinkel
- Huishoudelijke apparaatonderdelen leverancier
- Business to Business-service
- Ovenonderdelenleverancier
Geschreven door het bedrijf
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Geschreven door het bedrijf
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contactgegevens
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Parts Town Canada
Hello Patricia,
We appreciate your 5 Star rating and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Everything was ok
Everything was ok. I received the good sparepart on the time promised !
29 juli 2026
Antwoord van Parts Town Canada
Hello Mohammed,
We appreciate you taking the time to share your positive experience. We're so glad to hear that everything was satisfactory and that your spare part arrived precisely when expected. Thank you for choosing Parts Town Canada!
Sebastian
It was really bad!
It was really bad!
My credit card was charged at the moment I placed the order. For unknown reason same amount was placed on hold!
I exceeded my credit card limit, today, 7 days after my purchase the issue has not been resolved.
Nobody called to apologize.
29 juli 2026
Antwoord van Parts Town Canada
Hello Mila,
We sincerely regret the frustration and inconvenience this credit card issue has caused you. We understand your concern regarding the duplicate hold and exceeding your credit limit. We are looking into this matter and will reach out to you shortly.
Sebastian
Antwoord van Parts Town Canada
Hello Norm,
Thank you for your wonderful feedback! We are so pleased to hear that you received what you needed quickly. We appreciate you taking the time to share your positive experience.
Sebastian
Partstown excellent... Purolator garbage
Partstown themselves were excellent. However they continue to use Purolator as a delivery company and they are atrocious! I ordered parts on a Wednesday with express delivery as I needed them the next day. On Friday they 'attempted delivery' at 10.30am but took the package back to the depot as our business didn't open until 12. They then 'Attempted delivery' on Monday at 10.30am and again on tuesday... at 10.30am at which point I contacted Purolator to complain.
Firstly, our business hours are clearly visible on the front door. Second, it is the same driver every day and was the same driver that we had the exact same issue with 2 weeks prior. Again with a part from parts town.
Please stop using Purolator!!!!
14 juli 2026
Antwoord van Parts Town Canada
Hello Paul,
We appreciate you taking the time to share your feedback regarding your recent delivery experience. We understand your frustration with the repeated delivery issues and the inconvenience this has caused your business. Your detailed comments are invaluable as we work to improve our services. We are looking into your order and will reach out to you shortly.
Sebastian
Oven Door Spring
Easy to search at times what we are looking for . Lots of information and details which is very heplful
16 juli 2026
Antwoord van Parts Town Canada
Hello,
We are so pleased to hear that you found our search functionality easy to use and that the detailed information was helpful. Thank you for choosing Parts Town Canada!
Sebastian
Quick response and shipping.
27 juli 2026
Antwoord van Parts Town Canada
Hello Rolly,
We are so glad to hear that our quick response and shipping met your expectations. We truly appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
Antwoord van Parts Town Canada
Hello Carlos,
We are so pleased to hear that you received quality parts and timely delivery. We appreciate your business and thank you for choosing us!
Sebastian
Antwoord van Parts Town Canada
Hello Shelley,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Ups has
Ups has. Attempted delivery 3 times
The door need to be unlocked from the. Inside
There was someone there but UPS didn’t call the number posted
25 juli 2026
Antwoord van Parts Town Canada
Hello Adam,
We appreciate you sharing your delivery experience. We understand your frustration with the missed attempts and the uncalled number. We are looking into this to improve our service.
Sebastian
Great company part was great and a got…
Great company part was great and a got here in time
25 juli 2026
Antwoord van Parts Town Canada
Hello Claudette,
We appreciate your 5-star rating and positive feedback! We are so glad to hear that you had a great experience with us and that your part arrived on time. Thank you for choosing Parts Town Canada!
Sebastian
I asked for help finding the correct…
I asked for help finding the correct contractor for my a/c. Received a timely reply, but identified the WRONG part. Was able to identify the correct part myself. Delivery was prompt.
25 juli 2026
Antwoord van Parts Town Canada
Hello,
We appreciate you sharing your experience. We're concerned to hear about the incorrect part identification and are reviewing our this with the team. We're glad the delivery was prompt.
Sebastian
Antwoord van Parts Town Canada
Hello Dan,
We truly appreciate your 5-star rating and positive feedback regarding our communication and timely delivery. Thank you for choosing us!
Sebastian
Antwoord van Parts Town Canada
Hello Brett,
We are so pleased to hear that your order was delivered quickly and accurately, and that the OEM parts met your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Refrigerator part was ordered online
Part was ordered online, arrived quickly, and was correct part. French door refrigerator back like new.
24 juli 2026
Antwoord van Parts Town Canada
Hello Jim,
We're so glad to hear that the part arrived quickly and was correct, getting your French door refrigerator back in working order. Thank you for choosing Parts Town Canada!
Sebastian
They sold me the wrong part and when…
They sold me the wrong part and when reached out to refund no one was supportive.
25 juni 2026
Antwoord van Parts Town Canada
Hello Adam,
We are truly sorry to hear about the issue with the incorrect part and the difficulty you experienced with the refund process. We are reviewing your order and will reach out to you shortly.
Sebastian
Great service and fast delivery and the…
Great service and fast delivery and the right parts 😃
23 juli 2026
Antwoord van Parts Town Canada
Hello Tracy,
We are delighted to hear that you received excellent service, prompt delivery, and the correct parts. We appreciate your positive feedback!
Sebastian
Antwoord van Parts Town Canada
Hello Robert,
We are so pleased to hear that you found our service to be both prompt and efficient. Thank you for sharing your positive experience with us! Thank you for choosing Parts Town Canada!
Sebastian
Good product
23 juli 2026
Antwoord van Parts Town Canada
Hello Yvan,
Thank you for the 5 Star rating and positive feedback.
Sebastian
Received the wrong part but the issue…
Received the wrong part but the issue was dealt with quickly and I received my refund in a timely manner.
23 juni 2026
Antwoord van Parts Town Canada
Hello Sandra,
We appreciate you bringing this to our attention. We're glad we could resolve the issue with the incorrect part and process your refund promptly. Thank you for choosing Parts Town Canada!
Sebastian
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