PatientFi Reviews 

Clarissa was very polite and super helpful!

Clarissa was very helpful and sounds very kind. I appreciate the swift help and great tips to access my account.

Very nice conversation helped me understand the whole process I appreciate his help

This is a total shell game scam of a finance company - DO NOT EVER USE! I set up automatic payments for what I was told would be the amount necessary to pay in full and avoid any interest. The billing was completely inconsistent...different amounts on some months making it very confusing to track. When the final payment date came I learned that they had not been billing the proper amount and they charged me the full interest amount and started charging me late fees. Ruined my credit. When I called to discuss I was put off, put on hold, told they couldn't help me, told a supervisor would contact me after sending account to review which would take up to 15 days. Nobody ever called or emailed. After a month I called back and told they didn't understand why it had not been reviewed and would make sure it was escalated. A month later and no contact, but they began taking $100 payments and applying 100% to interest and not paying any principle...and then charging me late fees because I was not paying principle!?!?!? This has to be illegal, but I have no idea how to fight it because nobody will call me back!

Clarissa was very helpful, answered all my questions, plus gave a few great tips

Clarissa was very helpful to answer all my questions and being patient in walking me through step by step on logging in to my account. She sounded very cheerful and pleasant.

Clarissa was able to answer all of my questions quickly.

Justin was very helpful assisting me to close my account and receive my credits.

very very helpfull thank u so much clarrisa

Quick response to my answer, thank you! Was unsure how the whole process works, and it is super simple.

Clarissa was awesome - very efficient and helpful!

This company was easy to use & get approved for credit. However, I highly suggest to have automatic monthly payments. Make sure to pay it off before the promotional plan ends so you won’t have to pay interest. I want to give a special shout out to Max from customer service for helping me fix the issue I had. Other than that great company to use.

Great fast assistance

Security was good, and the agent answered all question.

Justin was very patient and walked me through the process from start to finish and helped to confirm my provider received the funds for my up-and-coming surgery.

agent was very professionnal, knowledgable and courteous