paysign.com Reviews 

They stole all of my money. Deceptive practices and con man vibes low energy people I told them keep the money there's a special place in hell for them

Customer service is ABSOLUTELY AWFUL!!!! I called and got the same awful lady trying to rush me off the phone while I’m trying to dispute these mysterious random charges and fees. This lady kept hanging up on me multiple times! I mean I called back and got this SAME LADY 5 times in a row and counting!!!! I almost want to take my business elsewhere to another plasma company who has good customer service and no sketchy 3rd party card holders. If you use this card DONT. As soon as your donation is up go to the ATM in cvs and withdraw your money every time!!!! Their system is constantly getting hacked and your money will get stolen right out your account. My card has never been lost or stolen yet somehow my card information is constantly getting stolen. TI’m and going to push to see that this agent gets reprimanded because she played on the phone for over an HOUR!!!! It’s 2am in the morning I’m calling and this lady answers the line then hangs up after I ask for a supervisor. this company is absolutely awful no reason and no way I get the same representative every time I call. I Constantly asked for sup and this awful lady kept hanging up. Unacceptable and unprofessional. Coming from someone who works in a call center this would never fly! Fire that lady before she gets yall sued!!!! July 27th at 2am fire that lady!

The company steals your money. Money just vanishes from your account. Nothing in the transaction history. They just take it. 10-15 bucks at a time.

Charges $1 for a decline fee. WTF? This greed deserves Hell.

Trash company. Plasma center said as soon as I am unplugged from the machine the money is put into my account. I go to a store to test the card and it was declined because they didn't put any money on it and there's a decline fee that customer service said they won't refund. Trash company ethics on both ends.

This is the worst card to deal with when it comes to a dispute of a transaction on ur card. I put 20.00 on the app where I live to wash clothes and when I went back to wash the money wasn't on my card they never sent me a recipt of the 20.00 I loaded so pay sign is saying they can't give my money back . I wish I never had to use this card again cause I would burn and tear it up.never use again. They charge u for ur card declining the charge u for every lil thing just a RIP OFF.

HORRIBLE way to thank donors, by using this company GRIFOLS IS RUINING THEIR REPUTATION AS A REPUTABLE CORPORATION.

PAYSIGN BLATANTLY SCREWS YOU. CHARGES 1$ decline fee, cool I get it! Gotta make $ HOWEVER they will charge you 10x then refuse to refund. I swiped my card a Walgreens supposedly minutes prior to my donation fee being added. And they charged me 10 x for the same 1 swipe. Same with my Hulu account. . They charged me 10x and refuse to refund. I HATE THEM. THEY NEED STOPPED

In my opinion this company and their Paysign “debit card” is down right predatory. The fees are outrageous and I’ve had atm withdrawals declined when money was in the account, so they could nab some more declined transaction fees. If you accidentally hit ANY atm button for a balance check, review, or printing on your receipt, it’s another charge. At no point do the atm’s advise you of any fees - even though you use THEIR ATM NETWORK. After ONLY TWO atm cash withdrawals per month they hit you with withdrawal fees even if using THEIR OWN ATM NETWORK
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When attempting to use the card to pay bills online, Paysign: aka Patriot Bank, claims my billing address doesn’t match, even though I’m looking clear as day at what I have listed on their app. Thus, cutting off other utilization avenues of the card.

So, if they can’t get your money through fees, they make it impossible to use elsewhere to pay bills. Why? They clearly steer you towards using the card for small retail purchases, because that’s where they make the big money through merchant processing fees.

The only way I’ve found around their little schemes is to buy something cheap and do cash back at Walmart. But since most of our donation payments are an even 20 dollar number like $60, you can’t get all of YOUR MONEY through this method after adding an item to buy. Just think about the tens, maybe hundreds, of thousands, of amazing people who have small dollar amounts stuck on Paysign accounts, interest free, that Paysign can find ways to make money with.

Plain and simple, this company sucks. They aren’t your friend. They don’t want to be card holder friendly. They suck even more blood from some of the most honest, but down and out folks. To be fair, I also blame the blood and plasma companies for this. What kind of financial incentives do they get for having a business arrangement with this abysmal company?

Is it not downright disgraceful to pull money via predatory fees right back out of the pockets from hardworking and generous life saving donors?? The same donors who get a fraction of the outrageous profits the plasma companies pull in.

Time to walk away from these lowlife companies. So much for trying to do good deeds. Unfortunately so many can’t because of their life hardships. Nobody wants to sell their literal lifeblood for a few bucks. They do it to SURVIVE. But, you can count on Paysign to be there to capitalize on the suffering!

One of the worst companies I’ve come in contact with. They nickel and dime people that donate plasma or all things. Would stay far away.

I hate this card company. They make profit of you your money by excessive declined fees.

You are charged a decline fee of -$1.00. Unfortunately I had my card attached to an old account I had thought I had closed down. It ended up being somewhere around -$28 after all is said and done. My mistake. I would have left it at that. However, I checked one morning to see that they had credited the amount back and I was at a $0 balance according to the website. I went in and donated plasma to get some well needed money for my kids' Christmas. When they put the funds in, they reversed the reversal, so I got less than half of what was owed. I called their customer service and they refused to reverse the funds even though their website advertised I was at a $0 balance. They would only let me escalate to a supervisor. When I asked for a manager, they said there was none and would refuse to give me the name or email of anyone above them. It is corrupt for one to take money away from people already struggling for a declined card. It is even more corrupt to advertise a $0 balance, then pull a reverse after they spent three hours donating their plasma. And the refusal to help is appalling. This is a greedy business that does not care for people, even on Christmas.

I wish I could give zero stars. They steal money from your account and then lie about it saying that my balance is lower than it actually is. When brought up they act like your crazy and making it up. This is the worst card company ever . Customer service is absolutely useless. Literally zero help and argue with you. I hope this company goes bankrupt and all their employees get fired. Absolute garbage

Where is the no stars. Had a merchant refund a charge they made to my account. I waited 15 business days and still nothing posted to my account. I contacted the merchant and they sent me a screen print of the refund transaction. I called paysign and the rep said I see your credit. I said it never posted to my account. He said oh you'll have to dispute the charge. Signed all their forms and provided all supporting documentation. Now they're telling me it hit the account. I know how to read a statement and sent them a screen print...no where does it show the credit they say is there. They have the funds they're just not posting. Thief's. BBB is next.

Worst card company always having issues I can’t ever just check my balance or won’t have money loaded for at least two days screw that I want my stuff stop messing up my stuff mess with somebody else’s card I just want to know how much was left on my card but yall got to make it miserable

Donation center failed to load my payment, I went to go try to pull money off my card and realized it. After I had to call the center twice in order for my payment to be loaded correctly. I was charged for fees each time I tried to pull my balance off that should have been ready. They refuse to refund charges even though they can see it wasn't my fault. Supervisor Carolina refused to refund charges.

Paysign customer card dispute services, are unreliable with their information to customers. Either way of not giving all information to customers or not sending the correct contact as to where the information is too be sent. There customer service is incomplete as for their customers. Then while customers are trying to get their funds back it takes 10 yo 45 days. Then the dispute center says you need to send the information to the dispute center wth

Absolutely awful company!! They charge a fee for absolutely everything! I wish I could give zero stars.

If I could give negative Stars I would.. these guys are thieves and liars, I'm homeless and have not eaten in days. I just spent 4 hours at plasma and got $30. I looked online to see where I can get money out for free, and they said at pay sign, that I could get it out at an all points ATM for free. So I go all the way to an all points ATM, which is supposed to be free, and they go ahead and charge me a $1.⁷5 and decline my withdrawal. When I go to call them to complain I see that the balance on my account, when looking at my phone, is even lower and so they took $3 out instead of $1.75. when I talked to the extremely rude woman on the phone with obviously zero heart.. I don't even know how she sleeps at night.. I hope she doesn't.. she tells me they took a $1.75 out for a balance inquiry that I never did. So they stole $3 from me, and now I don't have enough money to get the things that I need. So they steal from the homeless and the poor to line their pockets. Make sure you read all their fine print because they advertise that they will give you your money without a charge at the ATM if it's an all points.. and it's actually the first thing that comes up on Google and big bold lettering.. Google Assistant read it for me actually..but then they steal your money anyway. The lady told me that after I read in big bold letters that I could get out money with zero charge at an all points ATM.. I was supposed to go read the fine print. Then she said actually, the All points ATM you went to charges you $1.75. The ATM did not ask me if it was okay and did not tell me that it was a unicorn ATM that is one of the only ones that charges you a fee for pay sign. These people belong in hell. I hope that's exactly where they go and Godspeed. I'm not even going to give plasma anymore because they just keep stealing my money. I'm sure this has happened to other people too. It's not worth it. These employees of Satan who steal from the poor and the homeless, and then have the audacity to yell at me over the phone and tell me to read the fine print after I read the big bold letters of lies. Shame on them. I would find another plasma place because pay sign just steals your money and then lies and blames it on you. Not only am I livid and my day is completely ruined.. and I don't have enough money to buy dog food now.. never mind food for myself.. but I'm disgusted.. these people are literally the scum of the Earth... And I hope each one of them dies a horrible death. I hope they have a happy 4th because and get blown apart by a firecracker where the sun doesn't shine. My Independence Day is already ruined, and I have zero money.. and now my dog's not going to eat either. Shame on you! #absolutelydisgusted

I wish I could give no stars. As a company or a donor I would NEVER use PaySign. I donated plasma 4 times and earned $400 for my donation. I was assigned a PaySign card. My card was stolen out of my purse and I immediately contacted PaySign to inform them when I realized it was missing. After sitting on hold for 1 hr and 15 minutes, the rep required me to go through some asinine process of filling out an online affidavit and told me it would take up to 45 days for an investigation. They asked for nothing else. Then after 45 full days they denied my claim saying they didn’t have enough evidence to have my funds returned and told me to dispute the charges with individual stores where my funds were spent. I called back and asked to speak with a manger and was told one wasn’t available and I’d get a call back. No one ever called. I sent about 6 emails with no response. Most transactions disputes aren’t able to be made after 30 days. So not only did they refuse to return my money but they also compromised my ability to do any individual disputes on my own. I will NEVER donate at the plasma center where I received their card again. Like most corporations, they only care about protecting themselves and their money. FIND SOMEONE ELSE TO HANDLE YOUR DONOR FUNDS