paysign.com Reviews 

They updated their site and app, and now you can’t see balances. Can’t pay at the pump. Have changed ATM networks once again without notifying cardholders. This company is an absolute joke, and so is CSL Plasma for using them.

What everyone else is saying is true.

In my case I ordered a digital Windows key and was sent an invalid or previously used key.

Requested a refund from the vendor and was refused. Disputed the charge with Paysign and lost.

This card is a scam. They took $20 dollars from me from trying to add it to my cash app. They need to be shut down. I’m contacting better business bureau and fdic. They are a big rip off and very disrespectful customer service. I’m never going back to that place!!!!!!!

First off Freedom plasma is why I have this card not by choice I will never have this card by choice why would they charge you for a transaction even for declines it's crazy when the plasma goes down I will stop going not $45 our $60 I set for at least a hour not including check-in So when the $100 that I can't even take out the atm because the charges can take only $80 goes down to $45 that means it will be $40 and have to pay a Uber to get there for $8 to $17 depending what time and day no thanks it's not that easy it take a toll on your body

There was fraudulent activity on my account. First few transactions they blocked and then let everything else through. Once my balance was depleted, they blocked the card due to concerns of fraud. I didn't find out until 3 days later when I wanted to use the card. Then it still took me 3 phone calls to start the fraud case. 2 months later it is still not resolved and I can't get any updates..

I've been having issues logging into my account on both the app & the website. I've contacted them 3 times now. The only reply or 'help' I've received was a new password that also didn't resolve the issue as I hadn't forgotten my password, nor did I request a new one. Their customer service is trash to non-existent, the app is barely usable, in network ATM's are too few, and the website is bad.
I donate plasma at CSL & this is how I receive my money. How can a legit company continue to work w such a shady business?

I received a B Positive plasma donation card and looked at the fee schedule. The fee schedule makes it appear as if there's no charge to withdraw money in network. I called the customer service line to have this charge reversed because it was misleading. I spoke to a gentleman who transferred me to his supervisor, Alex. Alex told me that the fee was "clear as day" and that the ATM charged me the fee. I told him it was a Wawa ATM in network ATM and he changed his tune and said the card charged the fee. He refused to reverse the fee and would not give me his last name when asked. This is a highly predatory company and system and it should be investigated by the better business bureau. They are highly immoral. Beware!

Keep finding they take money from the account and then they can't elaborate or explain why or they tell you it was from a prior purchase before it was loaded which would put you in the negative when you can't do that. Fee here, fee there, another fee here, and another fee there. Thieves is a better business name.

Too many fees. And then they put the money on the card and when you go to withdraw it you are hit with decline fees because "money isn't deposited yet". How can that be? When I'm literally on the site looking at my balance at the same time and it says the money is there. Then they have the nerve to say they are doing this one time courtesy How are you doing me a favor when yall website is trash and yall illegally took my money. Another time They charged me a fee because it said I checked my balance after I withdraw cash? Make it make sense. Why would I need to check my balance if 1: I'm logged into the website and can see the balance and 2: If I just withdrew cash I can get the balance printed on the receipt with that transaction. So once again why would I need to check the balance on at an ATM. They make up a million excuses as to why they charge this or blame you for stuff you didn't even do.

Lots of fees, little convenience

They charge fees for everything and there aren't a lot of options for places to use the card or to withdraw money from. If you have a choice, don't use it. If you have to use it due to a partnership with a donation facility, get your money off the card as soon as you can and use almost any other option - this company is terrible. Their app is also complete garbage, it doesn't work well, or at all most of the time.

My account was hacked and all my money was taken from me. How they let over 70 transactions in two days from Cashapp names like "Glitzy" and "Osama bin Laden" get through, I have no idea. This made worse by the fact that it took two MONTHS to get this resolved. I had to call repeatedly over weeks even after I won my dispute case for someone to refund the $1,000 taken from me.

App won't work on my phone because my version of android is up to date.
Website won't show in network ATMs unless you create a login and give them more information.
I would avoid using this company, business practices are very shady and customer service was extremely rude when I called to try and find an ATM that was in network.

These people will nickel and dime you to death.

They pick cents off every transaction you make. They can improve by closing down for good.

They nickel and dime your account into the negative. Im disgusted that this company made a way to steal from plasma donors.

Horrible. They put same charge through twice. I called but they still haven't returned the second charge after 4 months. Now they have put a larger charge through than the actual charge, giving me a negative balance!

Awful website and app. Attempted to register and it doesn’t work. Email verifications don’t work. Avoid at all costs.