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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I went through the whole setup experience, multiple times explaining that I sold to US & english speaking markets. Submitted all the documents, paid a $250 fee to setup, and only immediately after pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer for several months, thousands of card payments with no issue. Since 29 September, 100% of our Visa and MasterCard payments are declined, with no change on our side. Only Apple Pay works... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid SR 1,150 setup fee on the 7th July, its now 21st July and still no reply regarding my account. Sent several e-mails, no reply. Highly unprofessional company. Extremely poor and slow customer ser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

كان معي حساب مفتوح عندهم من اول والان يطلبوني ٥ الاف زياده بحجة ننقل حسابك الى النظام الجديد افتراءا وكذبا رسوم الخــــدمة في PayTabs: رسوم التأسيس: 2,000 ريال رسوم الشهرية: 75 ريال.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Niet-bancaire financiële diensten

Geschreven door het bedrijf

PayTabs is a payments infrastructure company providing exceptional solutions that are simple, secure, and scalable to drive local commerce and power financial inclusion across the region. The company was founded by Saudi entrepreneur Abdulaziz Al Jouf. Having processed the first live payment gateway transaction in 2014, today PayTabs processes transactions in multiple currencies and markets, swiftly and securely. By providing the infrastructure for B2B payment solutions, including digital invoicing for businesses, QR code, social media payments, point of sale and switching platforms, PayTabs facilitates seamless e-commerce and social commerce solutions for merchants, super merchants and governments. For over a decade, PayTabs has custom built and exported a full stack of game changing solutions. These include mobile applications, hospitality, governmental, education, airline, travel, transport, and biller solutions, to interlink the multi-billion-dollar enterprise market chain in the region. In 2021, PayTabs launched PT Touch, ( also known as MEPS FAST in Jordan) the first soft POS solution in the MENA market to transform smart phones into merchant point of sale (POS) terminals. In 2022, PayTabs made a leapfrog move to pioneer next generation payments, by launching its home owned, globally validated unified payments and orchestration platform. PayTabs unified payment processing orchestration enables governments and large-scale originations to become independent payment platforms to serve their industries. In 2022, the company acquired Türkiye’s social commerce platform Paymes to complement its existing retail portfolio. In early 2023, PayTabs received payment gateway certification from Saudi Payments. By end of 2023, PayTabs was awarded MENA’s Best Merchant Solution and the glowing recognition of Fintech Company of the year. In October 2024, PayTabs was named top 100 companies in fintech, globally. PayTabs has dedicated offices in Saudi Arabia and UAE and presence in other locales including Jordan, Turkiye, and Egypt. The company is an equal opportunities employer. More milestones on: https://site.paytabs.com/en/


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

288 reviews

5 sterren
4 sterren
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2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft 92% van zijn negatieve reviews beantwoord

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2,5

Alle reviews

(288)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

PAYTABS DID NOT PAY OUR SETTLEMENT OF…

PAYTABS DID NOT PAY OUR SETTLEMENT OF $14K, IT'S BEEN 2 YEARS NOW, NO REPLY, NO EMAIL, NO CALL. POOR CUSTOMER SERVICE. DOES NOT BOTHER CRITICAL COMPLAINTS. THEY JUST DISREGARD IT. THIS IS THERE LAST REPLY:

"Hi,

This is still being reviewed by Risk and Compliance; this should take up to 15 days to get concluded.

Kind Regards,
Karen Letran | Customer Success"

15 DAYS? ITS DECEMBER 5, 2022 NO REPLIES!

5 december 2021
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Allan, we are extremely sorry to hear of your discontent with our services. We have escalated your review to our Customer Support team just now and they will revert to you by tomorrow morning with an update. Once again, please accept our sincere apologies for the inconvenience caused to you in this regard.

Beoordeeld met 5 van de 5 sterren

RawMestika.com

Mr. Abdulaziz deserves special recognition for guiding me through the entire process and providing continuous support until I was able to set up the payment on the website, as well as responding quickly to emails whenever I had any questions.

19 september 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you very much for your kind and genuine feedback. It's our pleasure to serve your ecommerce business and we wish you and your webstore, every success.

Beoordeeld met 5 van de 5 sterren

Perfect

Very easy procedure!

9 november 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Khalid, thank you for taking time out of your day to provide us with feedback. We appreciate it. Wish you and your business much success.

Beoordeeld met 1 van de 5 sterren

خدمة عملاء سيئة

خدمة عملاء سيئة
رغم رفع اميلات بتحويل الاموال
لم يتم ذالك ارجو المسارعة في تحسين جودة خدماتكم

3 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Customer Service!

Muhammed Jamshid was the most helpful person I've come across. I contacted other suppliers for the same service and some of them are yet to respond to my inquiries. He kept me updated every step of the way and responded quickly to any questions I had. If everyone at PayTabs is this efficient, I'm sure we will continue to be very happy customers.

26 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for your kind review. We appreciate you! We wish your business every success.

Beoordeeld met 5 van de 5 sterren

I really appreciate Muhammed Jamshid…

I really appreciate Muhammed Jamshid for being so patient and helpful to me

26 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for taking the time to share your positive experience. We wish you and your business every success.

Beoordeeld met 5 van de 5 sterren

I really appreciate Shaden Alismail for being so patient and helpful to me

I had a very good experience in making payment gateway to my website to accept online payments. And I would like to thank Shaden Alismail for helping me making this thing happen easily and ASAP

16 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for taking the time to provide us with a positive review about your experience with Shaden. We do wish you and your ecommerce business every success.

Beoordeeld met 5 van de 5 sterren

Quick application handling and active…

Quick application handling and active client onboarding experience, all with the help of Rony Ouiess the account executive at PayTabs.

16 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for taking the time to provide us with a positive review about your experience with Rony. We wish you and your ecommerce business every success.

Beoordeeld met 5 van de 5 sterren

best gateway service

fast service.
fast, immediate activation.
professional support team
👍👍👍👍👍

12 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for taking the time to provide us with a positive review and we wish you and your ecommerce business every success.

Beoordeeld met 5 van de 5 sterren

It was great

It was great. Thanks Rony for your support.

13 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Bader, thank you for taking the time to provide us with positive feedback. We appreciate it. Will pass on your best to Rony and we wish your business every success!

Beoordeeld met 5 van de 5 sterren

great service

I would like to thank MR. Rony
He was very helpful in providing the service
Many thanks to him and to PayTabs team

10 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for taking the time to provide us with your feedback. Will convey your positive remarks to Rony and we wish you success in your ecommerce business

Beoordeeld met 1 van de 5 sterren

Pathetic Service..

Pathetic Service..
payouts are getting delayed.. and there is no proper response.

Madhu
From Blue Ocean

6 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Madhu, thank you for bringing this to our attention and we have since resolved your concern re: payouts. We sincerely apologize for the inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Thank you Ms. Sahden

Thank you Ms. Sahden
I would like to thank Ms. Shaden for her support and cooperation, you are the best Ms. Shade
thank you again

2 oktober 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you kindly for sharing such positive feedback with us. Will convey your good wishes to Shaden and we wish your business much success with PayTabs

Beoordeeld met 5 van de 5 sterren

thank Mrs Shaden

I would like to thank Mrs Shaden for her support and cooperation

18 september 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you for your kind feedback Rayan. Will pass on your positive comments to Shaden and we wish you much success in your business

Beoordeeld met 1 van de 5 sterren

Paytabs is taking forever to accept or…

Paytabs is taking forever to accept or reject your account once you apply at the beginning, you'll have to wait for months with no emails, no notifications about what's going on, and i know they're going to reply to this with "please reach out with us to fix your issue", i already did like 30 times, with NO replies, i've used all of your contact informations, so yeah for people seeking to start a real business, this will be a waste of time, if this is how they treat customers before they even start, then you have to imagine what will come next.

EDIT : Well since you guys don't operate in Morocco, why i didn't see that in the first place ? i've seen that my country were available when i was uploading documents, and there was an "other" option when choosing the country, or at least why didn't i received an email about the situation when i sent too many about my case, so this is not professional. and i've also seen that other people have the same problem with you guys.

17 september 2022
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Hisham, we are sorry to hear about your experience with us. If you are based in Morocco, it's not one of the countries we operate in at the moment. However, we will have someone get in touch with you if the issue is of another nature. Thank you for your patience and we apologize once again.
Yes you have a point and we take your feedback. Customers who apply from markets we don't serve, receive an email. We apologize if you did not receive this email.

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