Cameron and Bailey laid my LVT flooring today and they were both friendly,punctual, very professional,did a fabulous job and tidied up afterwards. So pleased with the flooring,it looks gorgeous. Than... Toon meer
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Lees wat reviewers zeggen
Thank you so much, really pleased, non slip and looks great ⭐️⭐️⭐️⭐️⭐️ Steven and Archie were very good and tided up also.... would definitely recommend you all from start to finish, great communicat... Toon meer
Had a beautiful carpet fitted today.. absolutely recommend this company.. the man that came to measure up was so lovely.. picked a beautiful carpet.. the carpet fitter was lovely too.. they came to my... Toon meer
This company employs bad people who scam, then when you go to them for help, they claim that their representatives who scammed you out of money are self employed and won’t help you. If you’re in the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. We can recommend experienced, independent fitters to carry out installation. All fitters operate as self-employed contractors, and fitting services are arranged directly between the customer and the installer. While we are always happy to assist in coordinating and supporting communication, workmanship and installation remain the responsibility of the fitter. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to reflect the correct service provided and the party responsible. Any concerns raised are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.
Contactgegevens
13 stephenson road , CO15 4NS, Essex , Verenigd Koninkrijk
- 01206 692360
- office@payweeklyflooring.co.uk
- payweeklyflooring.co.uk
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Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great service from start to finish
Great service from start to finish. The gutters did an incredible job job.
Been taking money out my bank since may…
Been taking money out my bank since may £300 give me 3 different fitting dates no one has turnt up no one has contacted me! Stay away
Outgoing very friendly and helpful…
Outgoing very friendly and helpful would definitely recommend!
Easy and Effortless way to bring comfort to your home.
Efficient and effective, really easy to order and book in. A very easy way to sort out your home in very little effort.
The nicest lady so helpful and friendly…
The nicest lady so helpful and friendly was so quick Aswell thankyou again definitely recommend
Great price good flooring terrie was…
Great price good flooring terrie was great explained everything can't wait for this to be fitted Great service quick response from the first phone call
If I could give 10 stars i would
Absolutely in love with the carpet
Absolutely in love with the carpet! So soft and looks amazing. The gent that fitted it was professional and put the carpet down so fast. Overall fab experience. Highly recommend. Shall be getting the last 2 rooms sorted at a later date.
WOULD NOT RECOMMEND
WOULD NOT RECOMMEND. I went with this company to lay flooring down in my hallway they’ve used a big round transition strip/ threshold strip and now none of my doors are closing including my bathroom door. I reported it to the installer who kept saying he’d come round to fix it and didn’t, I then went directly to the company they told me to wait and they’ll have a word with the installer but it’s not there problem it’s mine.. They supplied the materials and should know that not everything fits other peoples houses as it’s different. Now I’m unable to close my doors due to their fault and they’re telling me to find my own carpenter to fix it. I don’t know how they can think it’s normal to not be able to close any bedroom doors let alone the bathroom door. More hassle than it’s worth and extremely rude staff that answer the phone, unprofessional and uneducated. Better off going to a proper company than dealing with these thieves.
Lovely friendly people would highly…
Lovely friendly people would highly rate x
THEY ARE CREATE FALSE PICS NOW YEAR THE…
THEY ARE CREATE FALSE PICS AND THE SALES NUMVERS IF HAVE ISSUES ARE FAKE ..TRUST PILOT CAN CONTACT ME SAM A STROKE FOR PROOF OF NON REFUND. I WILL NOW BE CREATING PICTURES OF SITES N CONTACT FACEBOOK SOCIAL MEDIA TRADING STANDARDS
THE COMPANY OWES ME £400 LONG OVERDUE WITH FALSE LIES PROMISES..
You are a non-complicated site and friendly.
You are non-complicated site, and friendly and im really glad that I found you. I will 100% tell all my friends for 50% commission....only joking, Could you set up a direct debit so this doesnt happen again. Its because I keep having to get new cards every time some little shit attempts to take money out. I have paid July so we should be up to date .All The Best Deb Appleby
Great service from start to finish …
Great service from start to finish will be using again
The whole experience was brilliant from…
The whole experience was brilliant from the rep that came out on the first visit to the carpet fitters who came today .
We are so pleased and again the carpet fitters were amazing and did a fantastic job . 5 star *
Unfortunately
Unfortunately, my experience here with someone called Andy was very disappointing.
I found him to be quite rude and difficult to communicate with throughout the process. He refused to speak to me over the phone and would only send short, generic messages, which made it very difficult to understand how everything worked. Whenever I asked for a price quote, he wouldn’t provide one, and when we agreed on a date for the visit, he also refused to give me even an approximate arrival time.
When I asked why he couldn’t provide a time, he repeatedly said he worked from a route planner. I completely understand that tradespeople often have scheduled routes, but when I asked roughly where I would fit into that route or what part of the day I should expect him, he simply wouldn’t answer. Instead, he kept telling me he had “already explained the process.”
As someone who doesn’t know much about flooring, I was asking genuine questions because I wanted to understand what to expect. Rather than showing patience or taking a couple of minutes to explain things properly, I felt rushed and dismissed. His responses came across as abrupt and unhelpful.
Good customer service is about making customers feel comfortable asking questions, especially when they’re unfamiliar with the service they’re paying for. Sadly, that wasn’t my experience here, and because of the way I was treated, I definitely won’t be using his services
With pay weekly they are so friendly…
With pay weekly they are so friendly and helpful and the payment plans really help me out and I would definitely recommend them to anyone
Reliable service
Reliable service
Man who comes to house is polite and friendly
Sat and talked through prices and payment plan
Deff recommend pay weekly service
Good experience payment a little…
Good experience payment a little confused
Great company
Great company, excellent product and installation 👌
Had my carpet fitted today by the…
Had my carpet fitted today by the lovely Gary x in the middle of a heatwave he was just lovely carpet is fantastic couldn’t be happier with the service I received x Northampton area x highly recommend
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