Pay Smart Carpets Reviews 2.258

Have wood flooring fitted yesterday and the guy who fitted it was so helpful explaining everything before he started cleaned up after himself leaving the place spotless would recommend 100 to anyone looking to pay weekly

Absolutely brilliant. In love with my new carpet and very communicative! Only took just under 2 hours for the whole fitting. Everyone I spoke to was polite & informative. Will definitely be using in future.

Was quick clean and nice friendly stuff you have definitely I will be Bach to your service soon I’m soo happy customer

Great communication from the company, everything including pricing was clear so no surprises. Friendly fitter on the day and didn't take long. Great service and the carpet is really good quality.

Very quick and easy. No hassle. Would recommend this company to everybody. Even the fitters that put the carpet down on 21st April (Matthew and his youn helper )were very polite and very efficient.

Thank you so much.

The process of getting in touch ,Getting measured for carpets and getting laid was hassle free,My carpet is fantastic,Its been fitted brilliantly, What yous do well is the paying up as im not in a financial position to pay in a oney.
So happy with my dealings with yous and would recommend yous

I recommend everyone thanks
👍👍👍

Can't fault process from start to finish.
Sales guy was lovely, and the fitter brilliant.

I received a great service , very affordable and great communication im very happy and I will continue as a customer for my next project .

Great customer service. Brilliant quality carpets.
The fitters were very polite turned up on time, brilliant work carpet looks amazing!
Thankyou guys!
Would highly recommend

Very good and very quick

Brilliant service from start to finish . Had hall and bedroom done . Can’t fault either ! Good quality carpets and great customer service and fitters .

Ver good experience very nice thick carpets

Great service .. lovely fitters had them a few times .. thankyou

They called before coming,Very professional and polite, they came on time and the carpet was fitted very fast.

Excellent service quick and easy appointments fitting times suited around me and the kids guys fitting were great only complaint I would have is they left 4 large bags of cut off on my drive it would have been great for them to take away any rubbish accumulated

My partner had the combo stairs carpet and laminated and the landing done on the 13th march at first sight we where very impressed until we noticed the mistakes badly cut laminate and they tried to hide the faults by putting beading round which was the wrong colour beading I must add, we contact the company to get the faults rectified they where so appoligective but 5 weeks on and where still waiting for them to come out, left my partner so upset and annoyed, but thats not where it end's, we also had a sofa from the same company there was 22 faults to the sofa filling coming out of the cushions material stained under the cushions, sofa didnt mach up bent frame work stitching coming apart, feet facing the wrong way, metal poking out of the back of the sofa, and the list goes on, so we once again contacted the company so appoligective again promised us a replacement sofa, three weeks later it arrived we where told it was going to be a straight forward swap from the pay smart company, and that the sofa would be double checked before it was delivered the manifacture promised, what a shock when it turned up, it wasnt even out of the packaging before we noticed the very badly workmanship yet again this time there was even more faults. Has left my partner so disappointed and very upset no appoligy can even make up for the whole experience, we.took so many photos of proof of faults from the flooring to the sofas it took up three pages of my phone, would highly recommend no one uses this company yes the company have been brilliant with the appoligies but at this point they are empty words. Ive had to sit and watch my partner in tears because of this experiance, and even now sunday morning we have been let down yet again by the flooring persone coming out at half past to fix the faults and he hasnt even turned up. Absoultly disgusting customer service we will never use this company ever again and if I had the choice they could come and remove all of.the laminate flooring and we would go to a more reputable company, so angry and annoyed doesn't even explaine what this experience has left us with...........

Great experience from start to finish so happy with my carpet love it so much

Hassle free and quick response. Use this company many of times, always been happy with the service and quality of the carpets. A will continue to use them in the future

Professional and carpet is excellent and the fitters are very polite no problems