Lazy Carpets & Flooring Reviews 2.509

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I rang up on Monday desperate to get our new garden room flooring sorted ASAP. The team took my call and managed to fit me in the same day for a viewing. They were very polite and understand... Toon meer

Beoordeeld met 5 van de 5 sterren

Really happy with the service Kyle provide me and Lazy Carpet. The quality of my carpet is excellent I'm really impressed. Also a fast turn around having my 4 bedrooms stairs and landing all done and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I could not fault this company at all! Contacted a few months ago & a lovely lady came out with lots of choices of carpets and gave me soo much information, nothing was too much effort! (I’m sure it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful, really lovely lads, my stairs and landing carpets is going to be copied by many!!! Thank you so much, already recommended you!! So thank you once again

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Tapijtlegger
  3. Vloerenwinkel
  4. Hout/parket/laminaat leverancier

Over Lazy Carpets & Flooring

Geschreven door het bedrijf

Reasons to Choose Lazy Carpets


Effortless Flooring Experience: ❤️  We eliminate the stress of selecting and installing new carpets or floors.  Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.


Huge Selection: 📦  Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.


Shop from Home Convenience:  🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices.  We're so confident you won't find better deals anywhere, we guarantee to beat the competition!


Customer-Rated 5 Stars for a Reason! 👍  Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it -  read our amazing reviews and see for yourself!


Flexible Financing Options: ✅  At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.


In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I rang up on Monday desperate to get some flooring fitted - job done same week

I rang up on Monday desperate to get our new garden room flooring sorted ASAP.

The team took my call and managed to fit me in the same day for a viewing. They were very polite and understanding of the situation.

Ian the sales rep was so helpful and explained it all. Made me feel very at easy and managed to get me all sorted and a fitter on the same week.

Would recommend the team to anyone and everyone. I will be saving their details for all future flooring jobs, and can’t thank them enough for sorting it all so quickly.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely beautiful

Absolutely beautiful, really lovely lads, my stairs and landing carpets is going to be copied by many!!!
Thank you so much, already recommended you!!
So thank you once again

26 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you so much for leaving Lazy Carpets such a lovely review, we really do appreciate your feedback. I'm sure everyone will want to copy your design. Steph the sales lady who helped you choose your flooring really is a valued member of our Team and Matthew your fitter is an asset to our company, I will pass your comments onto them. Please continue to recommend us to your family and friends. Thankk you from all the Lazy Team..

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Brilliant service from start to finish, I wouldn't go anywhere else now.

26 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Lazy Carpets such a nice review Rebecca! At Lazy Carpets we pride ourselves on our customer service so it's really lovely to see we offered you an excellent service and you will be returning in the future, we look forward to that! Please recommend us to your family and friends. Thanks.

Beoordeeld met 5 van de 5 sterren

Easy from start to finish

Easy from start to finish
Great choice
Fitted perfectly and good quality
Happy to recommend

26 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you for giving Lazy Carpets such a lovely review Mary, we love to have your feedback and to see you were happy from start to finish, that is our aim as customer service is what we pride our service on. Please recommend us to your family and friends. Thank you and kind regards from all the Lazy Team.

Beoordeeld met 5 van de 5 sterren

good service all round

good service all round

25 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Lazy Carpets a review Phil, we really do appreciate your 5* review. Steph was your sales estimator who is a valued member of our team, and Matthew was your fitter on the day who is also an asset to our team. Please recommend us to your family and friends. Thank you from all the Lazy Team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from the measurements to the fitting. Really pleased with the final results! Couldn't recommend them enough

16 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you so much Helina, we really appreciate your feedback, it's lovely to see you are really pleased with the final results and that we provided an excellent service! Ian was your sales estimator who called to your home with the flooring samples and Paul was your fitter on the day, theyr'e both such valued members of the Lazy Flooering Team and will be so pleased to see your 5* and comments. Please recommend us to your family and friends. Thank you !

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lazy Carpets & Flooring

Thank you for giving Lazy Carpets a 5* review, we really appreciate your feedback! Kevin was your sales estimator who called to your home to help and give you advice on your flooring choice, Craig was your fitter on the day, they both are valued members of the Lazy Team. Thank you and kind regrds from all the Lazy Team!

Beoordeeld met 4 van de 5 sterren

Efficient quick and tidy

Efficient quick and tidy

20 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you for leaving Lazy Carpets a review Karon, we really do appreciate your feedback! Ian was the sales estimator who called to your home to help you choose your flooring, Ryan was your fitter, they are both valued members of the Lazy Team. Please recommend us to your family and friends. Thanks!

Beoordeeld met 5 van de 5 sterren

Kerry is a brilliant member of the team…

Kerry is a brilliant member of the team at lazy carpets, she’s is thoughtful, considerate and a helpful person. Highly recommended for anyone using lazy carpets.

23 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Kerry such a lovely review Emily, She will be so happy to see you have mentioned her personally, she really is a brilliant member of the Lazy Flooring team and always very helpful with her customers giving them good advice on which flooring to choose, Please recommend her to all your family and friends. Thank you!

Beoordeeld met 3 van de 5 sterren

Happy with the finished product

Really lovely guy that came out to measure and give us the quote. He sat and talked us through the pros and cons of each option and prices etc. Arranged for fitting a week or so later.
When the laminate fitter arrived he noticed that the floor was really uneven which hadn't been picked up during the initial appointment. The only option to continue with the laminate was to screed the floor which cost me an extra £400 that I hadn't budgeted for. I had a call from head office who were very apologetic but didn't offer anything to help which is very disappointing. Had this have been mentioned initially, I'd have delayed the fitting to save up the extra money required.
The laminate fitter was very helpful and informative, same with the carpet fitter who came 2 days later, so can't fault them at all. Happy with the finished product.

15 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you for your feedback Katie. At Lazy carpets we pride ourselves on our customer service so I'm sorry you were unhappy with the extra cost to put right your uneven floor, unfortunately the sales estimator cant always assess the condition of your sub floor prior to installation, in rare occasions when the fitter calls to lay the floor he can't continue if the subfloor is uneven so gives you the option to have your floor screeded, In your case this was the right thing to suggest and will ensure your flooring will last you many years. It's lovely to see you are happy with the finished results. Thank you and kind regards from The Lazy Flooring Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Lazy Carpets a 5* review Elaine, we really do appreciate your feedback! At Lazy Carpets we pride ourselves on our customer service and strive to have your flooring supplied and fitted on a day that fits around the customer. Please recommend us to your family and friends. Thank you from all the Lazy Flooring Team.

Beoordeeld met 4 van de 5 sterren

Was able to keep the extra piece and…

Was able to keep the extra piece and other extras jut incase the carpet was to move and damaged.and the service was nice especially when it can be quite expensive for some people there’s no judgment

22 april 2026
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Antwoord van Lazy Carpets & Flooring

Thank you so much for leaving us a review, we really do appreciate our customers feedback. At Lazy Carpets we pride ourselves on our customer service so it's really nice to see you were happy with the service provided. Thank you and kind regards from The Lazy Carpets Team.

Beoordeeld met 5 van de 5 sterren

Had Steph to do my front room carpet…

Had Steph to do my front room carpet absolutely perfect from start to finish back for the second time to do bedroom will use this company for my entire house wouldn’t trust anybody else 🤩

27 februari 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Steph such a lovely review, she will be over the moon to see you have mentioned her personally and awarded her 5*. We love having you return to us as this shows you were happy with the service we gave you last time and we look forward to you returning again. Please recommend Steph to your family and friends, Thank you and kind regards from all the Lazy Team!

Beoordeeld met 5 van de 5 sterren

Third time I have ordered from Lazy…

Third time I have ordered from Lazy Carpets. Rebecca is always very friendly and helpful and the whole experience is very easy. A joy to do business with Rebecca and Lazy Carpets.

22 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you for returning to Lazy Carpets 3 times, that makes us feel so happy! Rebecca will be over the moon to see you have mentioned her personally. Rebecca is such a friendly helpful lady who is an asset to our company. Please recommend her to your family and friends. We look forward to you returning in the near future. Thank you and kind regards from all the Lazy Team.

Beoordeeld met 5 van de 5 sterren

Great fitting

Quick and reasonable quote. Fitting booked at a convenient time. Arrived nice and early in the day and worked quickly. Laminate in living room and carpet on stairs and landing looks and feels great. Thanks. Hayley

21 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you so much for leaving Lazy Carpets a lovely review and giving us 5* we really do appreciate your feedback. At Lazy Carpets we pride ourselves on our customer service and always strive to make your journey from start to finish run as smoothly as possible. Please recommend us to your family and friends. Thank you from all at Lazy Carpets!

Beoordeeld met 5 van de 5 sterren

Kerry came and measured up and she was…

Kerry came and measured up and she was amazing in knowledge and advice and loved a good banter.
The fitting was great and the guy fitting was so lovely and went out of his way to help. We all had a good chat throughout the fitting and it was nice to have a friendly funny guy to make the process less stressful.

17 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you so much for leaving Kerry and Bukiie such a lovely review, They will be over the moon to see you have mentioned them personally, they really are a credit to our Lazy Carpets family. Doesn't it make a great difference to have chatty, happy people coming into your home and making you less stressful. Please recommend them to your family and friends. Thank you and kind regards from all the Lazy Team.

Beoordeeld met 5 van de 5 sterren

I could not fault this company at all

I could not fault this company at all! Contacted a few months ago & a lovely lady came out with lots of choices of carpets and gave me soo much information, nothing was too much effort! (I’m sure it’s Linda or Lisa)!
I wanted 2 bedrooms, landing & stair runner - all have been done now 10/10 to the fitters who have been great in communication, sending photos / booking me in quickly and doing a fab job! Also a bonus having left over carpet from the rooms to use for the stairs!
Honestly such an easy process from start to finish & I highly recommend! Price is very reasonable too, thank you all so much!

21 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Wow! what a lovely review. Linda is really lovely and always gives her customers good advice on flooring and is a credit to our Lazy Team. At Lazy Carpets we pride ourselves on our customer service and love receiving your feedback. From the friendly sales estimators through to the professional fitting teams they all do us proud. Our prices are up to 50% cheaper than the shops, Please recommend Linda to your family and friends. Thank you and kind regards from all the Lazy Team.

Beoordeeld met 5 van de 5 sterren

Friendly and professional

The whole process from choosing and being installed was trouble free.
I used Lazy carpets as my daughter had used them and was very happy, as are we.
Ian came to our house with samples and measured up. A week later Neil came and fitted the flooring.
He was a very clean worker and we love our laminate floor.
We had no idea how much to expect but were very happy with price.
I would strongly recommend Lazy carpets for their friendly professional business.

20 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you so much for giving Lazy carpets such a lovely review and awarding us 5*. Thank your daughter for recommending us to you. Ian and Neil will be over the moon to see you have mentioned them personally, Neil is so nice with our customers and always leaves their houses looking lovely and clean. It's really nice to see you are happy with the price and love your flooring. Please recommend us to your family and friends . Thank you and kind regards from all the Lazy Team.

Beoordeeld met 1 van de 5 sterren

Absolutely shocking experience

Absolutely shocking experience, sales guy Kevin was fine as being an ex salesman myself you sell the world to the punters so that was expected, fitting shocking and sent photos but no reply, fitters were short of vinyl going up to cupboard although tons of it dumped in house, shocking mess dumped all over house, even left 7 cans of heavy duty floor spray dumped, could tell obviously only interested in there £300 fitting money , never again ? F sinclair kilmarnock

21 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Firstly, I'd like to apologise for not contacting you earlier. Having spoken to you today it appears that the pictures sent were never received, so we were unaware of any of the issues you have raised. You have kindly agreed to forward the pictures and full details of the issues raised. At Lazy Carpets & Flooring we pride ourselves on excellent customer service, this includes aftercare service. Please be assured that we will look into this further to resolve this for you.

Beoordeeld met 2 van de 5 sterren

Not Great, although not terrible

Whilst Kevin the flooring specialist was a lovely guy,
aswell as the carpet fitter & the prices are okay. It says on their website “ fast fitting ”, there is nothing fast about it. I had kevin come out on 25/02/2026 for a free home visit quote, I then decided to go ahead with the quote on the 12/03/2026 and booked in for Friday 20/03/2026 for fitting, to then receive a phone call a few days later after making the purchase to be told the carpet was out of stock & they would need to order it in and that it would not be ready until the end of March/ start of April. I agreed to wait, I then ended up having to call back multiple times at the end of march to find out what was happening and found out the carpet would be back into stock on the 2nd april, we finally ended up getting a fitting date scheduled & the earliest date they could offer was the 20th April, meaning I was waiting roughly about 5.5 weeks from making the purchase to getting the flooring in, would not personally class that as being “ fast ”.

Complete shambles of a situation & the “ fast fitting ” that is said on their website is non-existent.

19 april 2026
Review zonder uitnodiging
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Antwoord van Lazy Carpets & Flooring

Thank you for your feedback. We understand the frustrations when things do not go to plan. However, with your order we were able to fulfill part of the order immediately and arranged your fitting date, then we were unable to fit on the day, as this was not convenient for you. You then asked for all area's to be fitted at the same time, when your carpet arrived. We always ask if customers are happy to wait, if not we will arrange for you to choose another product. At the time you chose to wait. We do apologise for any inconvenience this caused, and we always endeavour to fit at the earliest convenient date. Once again thank you for your feedback and your patience whilst we looked at resolving this for you.

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