Pense Reviews 

The PENSE team communicated well at all stages of the process, and found me the best deal available. They continually monitored the market, and when a better deal became available they advised me accordingly.
Excellent service throughout.

From start to finish the whole process of arranging my annuity was first class. Ross Taylor spent a lot of time going through my options and ensuring I had all of the information to make an informed decision that would be suitable to meet my needs. I found him extremely helpful and informative, and in no way did I feel pressured to proceed. After making the decision to proceed Lauren Machin Burfield became my pension administrator- she was in weekly contact with me, updating me of progress and on hand to answer any questions I had.
First class service and communication- I would have no hesitation in recommending Pense to any looking for retirement advice and support.

Have just had my pension accessed by pense and set up new funding plans. Have to say very professional and friendly process. Hopefully I will be financially better off on my retirement so a big thankyou to Martin and lauren

Having searched the market for quite a while for a company to arrange a pension I finally decided on pence pension I was very nervous letting a company deal with all my pensions and amount of funds but I needn’t have worried because first contact was with a financial advisor named Kirk yoemans who explained everything to me and how things would work etc he would continually check market rates keeping me updated if I was unsure of anything he was a phone call away but would always get back to me if not free at that moment. Finally moving onto next stage with a pensions advisor called liv Carey she kept me fully updated with weekly emails she even went above and beyond complaining to one of my pension providers about how long it was taking to transfer funds which resulted in a nice cheque from the company as a good will gesture both Kirk and liv were excellent and I would not hesitate and recommend pence to any one looking to set up a pension thank you pence

My experience has been very positive. Both in terms of advice and execution. The financial advisor was very careful to make sure that what he was selling me was appropriate - somewhat frustrating - but he was being careful and diligent; basically doing his job. The execution subsequently was smooth and to plan.

Outstanding services. Bespoke financail accommodation, precise. I was looking for a tailored professional outcome James and Callum. We're exceptional in catering for my needs.which go beyond the normal, with a family emergency.

I will be forever grateful for the prompt diligent service and kindness afforded me

The whole process was well explained and simple and quick.

I would like to thank the ladies and gentlemen, who's names are liv, Steve and james for making this pension process very easy for me due to my health issues, all three were very professional with the service they gave me, I would highly recommend this company to anyone who is looking for professional help with their pensions

Excellent service from Kirk and Lauren. After speaking to 2 people from different companies who were far from helpful. I'm glad I saw the recommendation of Pense in the Radio Times.
Kirk took the time to understand what Pensions I had. My requirements for the future. Then presented options. After speaking to Kirk a few times I was able to make an informed decision that I would not have come to without Kirk
Lauren followed all up with the paper work, kept me updated regularly in the process and the steps.
A great service from both.
I have already recommended Pense to a friend, and can highly recommend to others.

Very professional and friendly experience dealing with Pense
The financial advice given to us by Ross was clearly explained and invaluable in making our decision that much easier
Also a big thank you to Lauren in Admin who always kept us informed and up to date
I wouldn’t hesitate in recommending Pense for financial advice

Kirk initially explained every scenario to us, which helped us to understand each option.
He asked us lots of questions on our plans for the future, to help us to make the right choice for us.
Lauren kept in touch at least once a week for all the updates and estimated guidelines.
We would like to take this opportunity to say instead of a daunting experience of sorting out several pension funds, Pence made us feel quite at ease.
We would highly recommend 110%.
Thank you again for a smooth transition.
Andy and Sonia Reeve

From start to finish Penske have been brilliant. The level of service I have received from every single member of their teams has been Exceptional. It was a daunting feeling about starting the process and who to go to. I chose Pense through the Daily Mails financial section. They were not overbearing or constantly trying to contact me. Everything was done at my pace and the assurances I received from them were very helpful. I did look at other companies and actually spoke to some but Pense came out on top every time. Now it is all sorted I am very happy with the outcome. I would definitely recommend Pense and we already know who we will be using for my wife’s Pension when she retires.

Thank you very much to Lauren and James who I dealt with during my conversation from my two pensions into one life time annuity. Throughout the process they were extremely helpful and professional, and kept me well informed.

I dealt with James in my initial consultation and then with Liv as the process began. I was given plenty of options of annuity, lump sum etc and I was offered an option that had never been mentioned to me before and suited exactly what I was looking for. An annuity until I am of state pension age but a protected lump sum also. Liv kept in constant touch throughout the process and made sure I knew where I was and what to expect. This was incredibly helpful as I didn't feel out of the loop at any time! I would definitely recommend this company if you are looking to utilise your pension in the best way for you.

I asked Pense to set up my annuity and they were brilliant, they held my hand throughout the quite lengthy process and kept me informed all the way ensuring I had nothing to worry about through

I truly am thankful for the great service

I thought bringing my pensions together would be a nightmare for me. Pense took all of the stress off me and Kirk my financial advisor giving really useful advice.
Thanks also to Lauren, she had a lot of chasing up to do and and a great link to the old and new pension companies.
Would definitely recommend this company, hence the 5 stars.

I followed up an advert in the Daily Mail regarding pension options with Pense.
I have mainly dealt with Ross Taylor who I have found to be very professional with great advice, Ross was also very prompt in replying to any questions I had during the process of setting up the pension, thanks also to Liv Carey for keeping me updated as the process progressed.
A five star service.
Easy to recommend.

The experience I have had with Pense was brilliant, the pension review with Martyn Edwards was so clear and he explained things do well and answered all our questions, the process of transferring was made so easy and would highly recommend them

I cannnot rate this company highly enough, they were very easy to deal with from start to finish, always there for me at the end of a phone or email. they assessed my goals and came up with the perfect solution for me, a 5 year annuity. Their fees are amongst the best in the market, and everything was explained to me in easy to understand detail. Special thanks go to Ross Kirk and Liv Carey. So glad I found this company through the Daily Mail, and I look forward to dealing with this company in the future. regards Paul

Prompt, personal phone call from a knowledgeable agent
Clear and business-like but friendly
All communications with staff were very professional
Staff sorted out my annuity quickly