Ordered two 75ml tubes of armani si body lotion, paid £26 and only recieved one tube. Sent messages and no reply therefore opened a despute through paypal..recieved message saying theyll look into it... Toon meer
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Lees wat reviewers zeggen
Very quick with responses online even if they were not very detailed, cannot say a bad word about this company. Fast delivery and package exactly as described. No damage, very happy customer. Will mos... Toon meer
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative... Toon meer
Ordered gifts for Christmas 2023. One item didn’t arrive. I phoned and got a lovely salesperson who sorted the issue quickly. When the sales person took a look, what I had ordered was out of s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Perfume Direct London Online Perfume Shop for Cheap Women and Men Fragrances Aftershave Shower Gel and Body Lotion Branded Designer Perfumes & Beauty Cosmetics
Contactgegevens
London, Verenigd Koninkrijk
- buy@perfumedirectlondon.co.uk
- perfumedirectlondon.co.uk
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Heeft 100% van zijn negatieve reviews beantwoord
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Easy to order quick delivery great…
Easy to order quick delivery great service and price
I ordered and the item was sent VERY…
I ordered and the item was sent VERY quickly & arrived in great condition and the notifications for tracking were prompt and accurate would definitely use again, oh and fantastically competitive price!!
Absolutely appalling..
Absolutely appalling... never shop from this website... absolutely disgrace...
First time ordering from Perfume Direct…
First time ordering from Perfume Direct London. Fast delivery and very happy with my order
Incorrect perfume recieved
I purchased Pure DKNY Eau De Perfume Spray 30ml but was sent DKNY Vanilla EDP Spray 30ml instead
Witam
I did not order the perfume on 09/09/2022 and I download it through the clearpay rate and I still don't have the perfume
Only received 2 out of the 3…
Only received 2 out of the 3 aftershaves I ordered emailed them and have had no reply
Hard to get in touch with the company
Hard to get in touch with the company.
And unfortunately they doesn’t charge VAT so you will get a fine in Denmark for receiving the package because England is not in the EU anymore.
delivery way later than told it would…
delivery way later than told it would be (still waiting )
Placed order 2wks ago
Placed order 2wks ago, not received yet, 2 emails later, still nothing, very poor, still waiting, wouldn’t recommend this website, looking for a refund.
I haven’t yet received my perfume not…
I haven’t yet received my perfume not much communication
SCAME/FAKE!! Please DO NOT USE THIS COMPANY
SCAME/FAKE!! Please DO NOT USE THIS COMPANY!!!
ORDER #7589
Ordered item 15/07/2022 estimated delivery was 3-7 working days. I have called 4times and STILL DO NOT HAVE MY PURCHASE.
They do not delivery your item and offer no explanation.
customer service team, gets you off the phone as quick as possible without any help, very unprofessional and rude. Worst Experience i have had in 2022
Terrible service from this company
Terrible service from this company. Placed an order online on the 11th July and still waiting for my delivery. Will not be using this company again.
The order was not delivered till date…
The order has not been delivered till date after 5 weeks. Customer Care officers were very rude, they hung the phone on me and didnt return the call till date. I'm so disappointed 😞
No communication from this company I…
No communication from this company I had to email them to find out what was happening with my order, just on 2 wks I waited would not buy again from this company

Antwoord van Perfume Direct London
Hi I have not received my parcel
Hi I have not received my parcel? Can’t even get tracking of gift to work!

Antwoord van Perfume Direct London
Poor delivery service!
Reply:
13th July Is 15 days from the 28th of June so people should still not buy from your shop!!! If you do not have the Item, don’t try and sell It as the buyers will suffer from waiting up until you get the Item and have It delivered late!

Antwoord van Perfume Direct London
Terrible customer service
Terrible customer service. Item has not arrived, and I just want a refund!!!!

Antwoord van Perfume Direct London
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