Ordered two 75ml tubes of armani si body lotion, paid £26 and only recieved one tube. Sent messages and no reply therefore opened a despute through paypal..recieved message saying theyll look into it... Toon meer
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Lees wat reviewers zeggen
Very quick with responses online even if they were not very detailed, cannot say a bad word about this company. Fast delivery and package exactly as described. No damage, very happy customer. Will mos... Toon meer
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative... Toon meer
Ordered gifts for Christmas 2023. One item didn’t arrive. I phoned and got a lovely salesperson who sorted the issue quickly. When the sales person took a look, what I had ordered was out of s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Perfume Direct London Online Perfume Shop for Cheap Women and Men Fragrances Aftershave Shower Gel and Body Lotion Branded Designer Perfumes & Beauty Cosmetics
Contactgegevens
London, Verenigd Koninkrijk
- buy@perfumedirectlondon.co.uk
- perfumedirectlondon.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service, my order arrived very quickly. Very happy and impressed.
The service is soo poor am waiting for…
The service is soo poor am waiting for my product for 2 an half week now very disappointed
I made the order on the 7th of June and on the website it said delivery will be 5 to 8 working days but it got delivered on the 24th of June so no it's not excellent customer service 👎

Antwoord van Perfume Direct London

Antwoord van Perfume Direct London
Hi l still have not received my orderthis was a present l am not very happy st all! I have queried this with the shipping company 3 times and not had a response its not good enough!
Hi
l still have not received my orderthis was a present l am not very happy st all! I have queried this with the shipping company 3 times and not had a response its not good enough!

Antwoord van Perfume Direct London
Customer service
Don’t call their customer service telephon line.
Reply with your order email If you have any issue

Antwoord van Perfume Direct London
Ordered Estée Lauder stress relieve…
Ordered Estée Lauder stress relieve pads ,still waiting for order no email conformation on order ,wish I had read the reviews first before ordering ,it answers my fears about this company DO Not Use them !!!!! I am ringing my bank as no joy with these lot .
Still haven't received
Still haven't received - god knows where it is coming from! Yes I am in NZ but I ordered on Perfume Direct London and it is going to Kent a few miles away.

Antwoord van Perfume Direct London
I have not yet recieved the item,it was…
I have not yet recieved the item,it was for my daughters 15rh birthday.

Antwoord van Perfume Direct London
Terrible I haven't received my parcel…
Terrible I haven't received my parcel yet...I bought a perfume in this is the date still hasn't come through.
No no, definitely I don't recommend this company at all.

Antwoord van Perfume Direct London
Nice and helpful telephone and online…
Nice and helpful telephone and online manner:enquiries dealt with
immediately, orders processed in a timely way and goods delivered within 48
hours. What’s not to like .?Great service.
I made my order on the 11th April with…
I made my order on the 11th April with delivery time 8 days it's the 28th of April and my delivery is still in transit from where the moon
Delivery time could have been quicker…
Delivery time could have been quicker but no problem.
The perfume doesn’t have the lasting…
The perfume doesn’t have the lasting smell it should have. I have brought this perfume before from a different shop and the smell lasts a long time. Not sure if this is the real deal and I’m very disappointed .
It came very late and the bottle broke
Mother’s Day around the corner
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative reviews do sway towards am I getting it it no as no email or despatch notification received.
Don’t touch with a barge pole!
Very good service!
I was very pleased with the service you…
I was very pleased with the service you provided would recommend to friends
Thank you.
Thank you for my order delighted with…
Thank you for my order delighted with the product ,good service and fast delivery. 😀
Just what i needed
Just what i needed,so pleased with my purchase
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