Although expensive to be honest, it was well worth the money. There's all those videos on the internet showing how "easy" It is to install a cat flap, I'd have to disagree. My little jigsaw would have... Toon meer
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Although expensive to be honest, it was well worth the money. There's all those videos on the internet showing how "easy" It is to install a cat flap, I'd have to disagree. My little jigsaw would have... Toon meer
Bedrijf heeft geantwoord
Was a big job to move the cat door and install a complex, high tech kit for the dog Advice and service was amazing and never ran into a single issue or delay. They even accomodated ny request... Toon meer
Bedrijf heeft geantwoord
Our dog is 14 and can no longer control his bladder long enough to last the night. Thankfully we have a laminate floor which is easy to clean but we needed a solution. A Dog Door was the obvious choic... Toon meer
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Following a live mouse in the 10 year olds bedroom incident, I decided to invest in the Zeromouse catflap updgrade. I have to say that it's been installed (very quick and easy, I had to order an ext... Toon meer
Bedrijf heeft geantwoord
The UK's leading provider of cat flaps, pet flaps and dog doors. We have extensive experience in supplying and installing pet flaps for a wide range of properties, giving your pets the freedom to come in and out of your home when they please. They are essential for allowing your pets to really make the most of your home and outdoor spaces, our cat flaps also offer the ultimate convenience and comfort for your favourite furry friends. So they won’t have to rely on getting your attention to get out of your house. Of course, it also means that your pet can be left at home for longer periods of time, without you having to worry about being there to let them in and out. There are a number of factors to consider when choosing a suitable pet flap for your animal, including the style and size. The right installation for your property will also depend on where you are planning on having it and many of our cat flaps or dog doors come complete with a 3 year manufacturer's guarantee. From the smallest cat to the largest dog we are sure to find a solution to your needs. Microchip Activated Cat Flaps which let your cats in but keep the neighbours’ cats out - No more bullying or stealing food Slimline Glass-fitting Cat Flaps – Specially designed for sliding glass patio doors Larger Size Cat Flaps for big breeds like Maine Coons – they suit little dogs too 4 Way locking Pet Flaps – Set a curfew for when your cat comes home Internet Connected Cat Flaps and Dog Doors – Controlled by PC or mobile phone App High Tech Electronic Powered Pet Doors – Suitable for small cats up to big dogs High Security Doors for Big Dogs – Practically Burglar-proof Beautiful and Durable Wooden Dog Doors – Hand-made by Belgian craftsmen
Swan Buildings, 20 Swan Street, M4 5JW, Manchester, Verenigd Koninkrijk
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Fantastic service from start to finish plus the very pleasant chap who did the fitting cleaned up once the job was finished. Now thats what I call a good service. The chap on the phone that took my payment was exceptionally pleasant & no hidden extra's with regard to cost. I highly recommend Pet Flaps UK

Antwoord van Pet Flaps UK
Such a fantastic service from start to finish, I would highly recommend this company. Everyone was so helpful and friendly throughout. I was kept completely in the loop at all times and any queries were answered very quickly and efficiently. Josh the fitter was so lovely and helpful also and ensured he swept everything up after the installation. Thank you to all of the team, we are very happy with our new cat flap.

Antwoord van Pet Flaps UK
We had a tomsgate dog door installed in our brick wall. Very happy with the service. We spoke and they offered advice on the type of door we neeeded. Quick response to messages and calls back when needed. The installer was superb and very clean too. Great service all around.

Antwoord van Pet Flaps UK
Brilliant service from enquiring to ordering to the installation.
Everyone was very helpful and efficient.

Antwoord van Pet Flaps UK
Robert, the fitter, came so promptly and did an excellent job.

Antwoord van Pet Flaps UK
FANTASTIC highly recommend. From start to finish my experience with Pet Flaps Uk has been brilliant. Friendly, helpful, professional staff. Thank you so much to John in the office for all your help and advice. Special thank you to Josh who installed our Tomsgate pet flap. Josh went above and beyond to make sure our flap was installed correctly on the installation day.

Antwoord van Pet Flaps UK
Submitted my initial query on 9th February. Finally fitted on 11th April.

Antwoord van Pet Flaps UK
I love my cat. Apart from one thing. He behaves like one, and brings home every conceivable bit of wildlife he can find. Magpies, garden mice, birds -once even a young pheasant. Coping with these presents in the middle of the night was impossible. Also highly stressful. But, thanks to John and his staff my life has been transformed. They are all so helpful, reassuring and understanding. A special mention for Josh, who fitted the flap. Such a great professional who patiently answered my many questions.
Nimbus still tries to bring his gifts inside, but the technology is so good that he can’t enter with any
‘Contraband’. Other cats are also banned.
One slightly ‘miffed’ cat. One very happy and satisfied owner.

Antwoord van Pet Flaps UK
Great service both before and during installation. Not cheap but worth every penny. Jimmy the fitter was excellent.

Antwoord van Pet Flaps UK
I choose this company to invest nearly £600 in a sealed unit with a cat flap installed. I picked the cat flap from their recommended flaps (Sure Petcare flap). Within about 6 weeks the cat flap was letting in a terrible draft - Pet Flaps UK wouldnt do anything about it and sure Petcare sent me something to fix myself - avoid both companies unless you want a draft house and a DIY job despite spending decent money
Thanks for your reply John - I did approach your company but didn’t get an offer of help. The issue is a hole in the cat flap- that shouldn’t happen.

Antwoord van Pet Flaps UK
I'm not the type to leave reviews but on this occasion I must. TLDR: rude staff, 6 week wait, unreliable fitting times, withholding a refund.
- From reaching out to the company to installation, I waited approximately a month and a half. I wouldn't personally call six weeks a short wait time. I understand PetFlaps are busy but six weeks is immense.
- The service I paid for was *not* the service I paid for at all. The installer installed a much cheaper fix rather than the agreed on method. I had to ask the company for a refund directly, I was not offered one upfront which was quite a surprise. I could be wrong here but I can't help but feel that this cheap fix was only done as my elderly mother was home when the fitting was done, it very much felt as if they were taking advantage of an older woman for her money.
- When I reached out to Petflaps I was met with quite a nasty tone from the owner John who said: "(the company's) initiative in not having to use a new panel has saved you just over £65!" The irony was seemingly lost on John, that I had to ask him for money back...
- I was told the fitter would arrive in the afternoon, I planned my day around this, only to be told he would be arriving in the morning.
After the above ordeal, I really would expect a full or quite substantial refund, but, I'm yet to see this.

Antwoord van Pet Flaps UK
Awesome service! The products are well sourced and priced. Quotation was quick, payment was easy, responses were always prompt. Our fitter Jason did a really professional job and we are super pleased with the whole package! As is our cat, who will hopefully lose a little weight now that she can go outside. The vet said she's fat (which is rude, but also correct). Thanks guys!

Antwoord van Pet Flaps UK
Pet flaps had great customer service; really responsive on email. And Jimmy, who came to install the cat flap, did a great job!

Antwoord van Pet Flaps UK
Jimmy was fantastic! Really good communication and reliable while fitting my new cat flap. Explained everything to me as he was doing it which was great. Highly recommend. Delivery and communication with pet flaps was also brilliant.

Antwoord van Pet Flaps UK
I wanted to turn my cat flap into a dog flap, I contacted Petflap.
They were really good and really quick, they contacted Jimmy to install it.
He was really nice, professional and very helpful.
Eric

Antwoord van Pet Flaps UK
Excellent service. Very hrlpup advice, and very nice efficient fitter.

Antwoord van Pet Flaps UK
Wanted cat flap in patio door found cat flap uk a pleasure to do buisiness with very reliable from ordering to final fitting
Josh the fitter even cleaned entite patio door inside and out thanks

Antwoord van Pet Flaps UK
I wanted a catflap in my french doors and found Pet Flaps UK online. The customer service was excellent and they helped me through the process of what I needed. The quote was itemised which was excellent and they kept me informed throughout. Josh did the survey and the fitting and his workmanship is excellent. He is a lovely guy and takes pride in his work. I am extremely happy with the result. Would highly recommend. Thank you.

Antwoord van Pet Flaps UK
The definition of 5 star service. I had no idea a company was out there that did this but trusted in the reviews and PetFlapsUK delivered!
I had to have a cat flap put through an iron stone wall. The quotes for options were swift to arrive, the fitter Joshua was professional and the result looks very smart. The level of quality in terms of finish is top notch. Definitely worth the money rather than a DIY attempt.
We did have a problem getting our cat through one side of the cat flap but this was as we expected - the micro chip had migrated down our cat's back, once this was resolved it all worked like a dream.
Anna and the team supported with customer aftercare with multiple resolutions and offered support if the catflap had been faulty.
One word of advice if you are putting it through a thick wall do check the default number of tunnel extenders that come with the invoice vs your wall thickness I had to add a few more as we had a very thick wall.
Thanks again PetFlaps UK

Antwoord van Pet Flaps UK
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