I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Toon meer
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Lees wat reviewers zeggen
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Toon meer
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Toon meer
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Toon meer
4,8
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834 reviews
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Disappointing purchase
Good range of products and prompt delivery. I ordered a Kong dog toy as they are usually durable but our Labrador destroyed the duck’s quack in less than 10 seconds!
29 december 2025
Faultless company
I have been a customer of Pet Products R US for quite sometime.
They are completely faultless in every way .I have had no reason to complain about ordering from them or the products I purchase, even delivery is excellent .well done
20 december 2025
Excellent Customer Service
I had to return the item unfortunately but the customer service i received was prompt and first class
3 december 2025
Highly recommend
Easy to order. I was kept up to date on delivery. Very happy with the product, a dog coat.
26 november 2025
The pets love it and I will be reordering
30 november 2025
Easy ordering delivered to your door
Easy ordering delivered to your door, very good service
4 november 2025
Normally the sweets I purchase are of…
Normally the sweets I purchase are of fantastic value and my pets love them , unfortunately one of the boxes must of got some moisture in one of the boxes as I had to throw them away sadly..
27 september 2025
Antwoord van Pet Products R Us
Hiya really sorry to hear this. have just checked our inbox and cannot find any email informing us of any issues with your order. Feel free to email us at support@petproductsrus.co.uk so we can get the issue rectified.
Fast delivery excellent product
2 oktober 2025
Best night time treat ever
These are the only biscuits that settle my westie plus he loves them is a bonus,he is a fussy eater . I would recommend, fast delivery easy to order overall brilliant
30 september 2025
Tropical parrot food
Arrived safely no bursts in the bag or the outer box and was here on time
26 september 2025
Pet products
Paid extra so parcel would be delivered faster but still took a very long time to get delivered so not sure if I would use again
5 september 2025
Issues setting up aquarium
I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products that may not have been needed, tested my water and then asked another colleague, Ben, who then gave me another option to try. Thanks to them both I now have a tank and fish that I saw an improvement in minutes. I cannot thank or praise them enough.
25 september 2025
Review zonder uitnodiging
A good product at an excellent price
A good product at an excellent price.
Speedy & efficient delivery.
2 september 2025
Excellent quick service and excellent…
Excellent quick service and excellent prices. We also purchased items as we had raised money for the dogs trust and per products R us were so helpful and kind
24 augustus 2025
I have placed orders from here on…
I have placed orders from here on several occasions and feel the products are great quality and definitely good value for money and my dogs approve.
1 september 2025
The price was the best online
The price was the best online, delivery was on time. Really pleased, will definitely use again
29 augustus 2025
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