I bought a Petique buggy. I had questions before buying that were answered quickly. The buggy hit a delivery snag due to road closures and another was issued immediately. The customer service is amazi... Toon meer
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EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling. The qu... Toon meer
Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Toon meer
Bedrijf heeft geantwoord
My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineeri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.
Contactgegevens
128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- +447742933386
- support@petsownus.co.uk
- petsownus.co.uk
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Petique buggy brilliant
I bought a Petique buggy. I had questions before buying that were answered quickly. The buggy hit a delivery snag due to road closures and another was issued immediately. The customer service is amazing, which is why I felt happy purchasing from Pets Own Us. The buggy is superb too !
Excellent product in every respect…
Excellent product in every respect would highly recommend!
Great product
Great communication
Great communication, quick delivery, good product quality and great understanding when we had to return the items when we realised we ordered incorrectly. Thanks for a great purchase experience.
EXCELLENT - I will repeat with them
EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling.
The quality of the carrier is beyond my expectations (and I work as a veterinary nurse). I did a mistake with my order and they help me to go through the exchange, which was very easy and straight forward.
Reliable service (which nowadays is difficult to find). I would give them more stars if I could.
Lovey buggy well made
Quality dog buggies at good prices
We were looking for a buggy for our two aging chihuahuas. There was a large choice of quality pushchairs for various types of use. The one we chose is perfect and we bought the mattress to go inside. Both were delivered promptly and Petsownus kept in touch all the way.
Best stroller Innopet Comfort AIR ECO |…
We bought the Innopet Comfort AIR ECO | All-Terrain Dog & Pet Stroller for our 10yr frenchie who has IVDD bit still loves going on the beach and in the sea when he can. It is absolutely amazing and has changed our lives! Reggie is still able to do what he wants and then rest in the stroller. It is well built and feels sturdy. It is easy to push on the sand and collapse down and fit in the car. It even fits in a Mini! The wheels also come off if needed for a more compact package!!
Great customer service also. We forgot to add the discount code so emailed petsownus and they replied within 30 mins and added the discount!!

Antwoord van petsownus.co.uk
Great product
Fast delivery, great product and my dachshund loves his new innopet stroller

Antwoord van petsownus.co.uk
A specisl need westie
Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the products and when I ordered the incorrect size, was happy to change my item to a smaller size. I really could not recommend them enough. Wonderful people to turn to in times of need for your pets. As my westies Fingal's conditions deteriorate I will need additional items abd I will certainly return tothis company. I considde that my time and money spent here have been spent well.

Antwoord van petsownus.co.uk
After deciding I need to purchase a…
After deciding I need to purchase a stroller for my German shepheard I came across pets own us site i found the one i wanted to buy I measured my dog I asked member of staff on what’s app which one would be more suitable they were so helpful I went and purchased petique Apollo elite large dog stroller it is of exceptional quality my dog loves it the company are amazing n so helpful I would highly recommend pets own us for all your animal needs

Antwoord van petsownus.co.uk
Excellent service and great product
Excellent service and great product. Our dog is happy in her new chariot!

Antwoord van petsownus.co.uk
Excellent emailed me straight back…
Excellent emailed me straight back answering my questions helpful with the measurements and asking what dog stroller I used as they don't stock pawhut stroller and was interested into looking into that make .

Antwoord van petsownus.co.uk
Very easy to order
Very easy to order. Advised when product was ready for despatch and it arrived within 2 days of ordering. Great buggy. Dog loves it.

Antwoord van petsownus.co.uk
Brilliant advice and speedy service
I contacted the company when I was investigating buying a buggy for my elderly dog. I got a swift response, with lots of useful info and advice. I ended up buying a model they pointed out , which was cheaper than the one I was looking at. It is perfect , and my girl is really happy using it. The turnaround between ordering and delivery was quick too. So grateful for the recommendation that sent me to the Pers Own Us people.

Antwoord van petsownus.co.uk
Contacted Via WhatsApp after internet search
I Made contact via the business WhatsApp before ordering my injured dog a buggy. Very quick response very helpful, answered all my questions and generally very knowledgeable on the products they are selling. Delivery was amazingly quick ordered on a Wednesday morning delivered by Friday afternoon in time for a long bank holiday weekend. We Went for the inno pet sporty deluxe, which handles the fields and tracks well.. folds down fits in the car on the back seat. So easy to put together. Only criticism is the front zip opens in two halves from the top- in my opinion giving too much freedom for the dog to jump out the front. We have found a solution. So I’m very happy with the what we brought. My dog is a 24kg mini labradoodle, my mums 20kg cocker spaniel does fit in it better. But still enough space for dog, and shorter rounder dog max of 25kg this is ideal!

Antwoord van petsownus.co.uk
Fantastic experience with Pets Own Us
I had a fantastic experience with Pets Own Us. The price was great, and getting 10% off was an added bonus!
POU were fantastic to deal with, with very prompt and helpful replies via their WhatsApp number. The buggy I ordered arrived incredibly quickly, especially as I had explained that I was returning to work the following week making deliveries tricky!
I’m very pleased with the buggy I ordered — it’s exactly what I wanted and I couldn’t be happier with it. I would definitely recommend Pets Own Us and would happily buy from them again.

Antwoord van petsownus.co.uk
My dog strained a ligament in back leg
My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineering. It is perfect for our needs at the moment which is to be able to go out for “walks” in a restful healing way for the dog.

Antwoord van petsownus.co.uk
Fast delivery great product
Fast delivery , great product and communication from seller
Highly recommend

Antwoord van petsownus.co.uk
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