petsownus.co.uk Reviews 

182
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a Petique buggy. I had questions before buying that were answered quickly. The buggy hit a delivery snag due to road closures and another was issued immediately. The customer service is amazi... Toon meer

Beoordeeld met 5 van de 5 sterren

EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling. The qu... Toon meer

Beoordeeld met 5 van de 5 sterren

Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineeri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Dierenverzorgingswinkel

Geschreven door het bedrijf

Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

182 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(182)

108 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Petique buggy brilliant

I bought a Petique buggy. I had questions before buying that were answered quickly. The buggy hit a delivery snag due to road closures and another was issued immediately. The customer service is amazing, which is why I felt happy purchasing from Pets Own Us. The buggy is superb too !

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, quick delivery, good product quality and great understanding when we had to return the items when we realised we ordered incorrectly. Thanks for a great purchase experience.

1 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EXCELLENT - I will repeat with them

EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling.
The quality of the carrier is beyond my expectations (and I work as a veterinary nurse). I did a mistake with my order and they help me to go through the exchange, which was very easy and straight forward.
Reliable service (which nowadays is difficult to find). I would give them more stars if I could.

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality dog buggies at good prices

We were looking for a buggy for our two aging chihuahuas. There was a large choice of quality pushchairs for various types of use. The one we chose is perfect and we bought the mattress to go inside. Both were delivered promptly and Petsownus kept in touch all the way.

30 september 2026
Beoordeeld met 5 van de 5 sterren

Best stroller Innopet Comfort AIR ECO |…

We bought the Innopet Comfort AIR ECO | All-Terrain Dog & Pet Stroller for our 10yr frenchie who has IVDD bit still loves going on the beach and in the sea when he can. It is absolutely amazing and has changed our lives! Reggie is still able to do what he wants and then rest in the stroller. It is well built and feels sturdy. It is easy to push on the sand and collapse down and fit in the car. It even fits in a Mini! The wheels also come off if needed for a more compact package!!
Great customer service also. We forgot to add the discount code so emailed petsownus and they replied within 30 mins and added the discount!!

6 oktober 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much for this lovely review! We're delighted you're happy with the Comfort AIR ECO, and of course we were glad to sort out your discount code for you. Enjoy every walk together! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Great product

Fast delivery, great product and my dachshund loves his new innopet stroller

12 september 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Lia! We love hearing that your dachshund has taken to his new Innopet stroller. Wishing you both lots of happy adventures together! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

A specisl need westie

Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the products and when I ordered the incorrect size, was happy to change my item to a smaller size. I really could not recommend them enough. Wonderful people to turn to in times of need for your pets. As my westies Fingal's conditions deteriorate I will need additional items abd I will certainly return tothis company. I considde that my time and money spent here have been spent well.

13 september 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much, Lynne! Patrick was really pleased to help find the right fit for your Westie, and swapping sizes was no trouble at all. Wishing you both many comfortable outings ahead! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

After deciding I need to purchase a…

After deciding I need to purchase a stroller for my German shepheard I came across pets own us site i found the one i wanted to buy I measured my dog I asked member of staff on what’s app which one would be more suitable they were so helpful I went and purchased petique Apollo elite large dog stroller it is of exceptional quality my dog loves it the company are amazing n so helpful I would highly recommend pets own us for all your animal needs

8 september 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Sharon! It was a pleasure chatting with you on WhatsApp and helping you choose. We're so glad you're happy with the quality of the Petique Apollo. Enjoy it! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Excellent service and great product

Excellent service and great product. Our dog is happy in her new chariot!

6 augustus 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much! We're thrilled your girl is enjoying her new chariot. She deserves to travel in style! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Excellent emailed me straight back…

Excellent emailed me straight back answering my questions helpful with the measurements and asking what dog stroller I used as they don't stock pawhut stroller and was interested into looking into that make .

20 augustus 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you for your kind words! We always want to get the measurements right before you order, so we're glad our guidance helped. Enjoy your new purchase! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Very easy to order

Very easy to order. Advised when product was ready for despatch and it arrived within 2 days of ordering. Great buggy. Dog loves it.

20 augustus 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Karen! We're really glad ordering was easy and that your parcel arrived so quickly. We hope you enjoy it! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Brilliant advice and speedy service

I contacted the company when I was investigating buying a buggy for my elderly dog. I got a swift response, with lots of useful info and advice. I ended up buying a model they pointed out , which was cheaper than the one I was looking at. It is perfect , and my girl is really happy using it. The turnaround between ordering and delivery was quick too. So grateful for the recommendation that sent me to the Pers Own Us people.

3 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much, Karen! We're glad our advice was useful and that your order reached you quickly. It was a pleasure to help! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Contacted Via WhatsApp after internet search

I Made contact via the business WhatsApp before ordering my injured dog a buggy. Very quick response very helpful, answered all my questions and generally very knowledgeable on the products they are selling. Delivery was amazingly quick ordered on a Wednesday morning delivered by Friday afternoon in time for a long bank holiday weekend. We Went for the inno pet sporty deluxe, which handles the fields and tracks well.. folds down fits in the car on the back seat. So easy to put together. Only criticism is the front zip opens in two halves from the top- in my opinion giving too much freedom for the dog to jump out the front. We have found a solution. So I’m very happy with the what we brought. My dog is a 24kg mini labradoodle, my mums 20kg cocker spaniel does fit in it better. But still enough space for dog, and shorter rounder dog max of 25kg this is ideal!

26 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Sophy! We're so pleased you found us and that our WhatsApp chat helped you settle on the Innopet Sporty Deluxe. Thank you for taking the time to leave such detailed feedback! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Pets Own Us

I had a fantastic experience with Pets Own Us. The price was great, and getting 10% off was an added bonus!

POU were fantastic to deal with, with very prompt and helpful replies via their WhatsApp number. The buggy I ordered arrived incredibly quickly, especially as I had explained that I was returning to work the following week making deliveries tricky!

I’m very pleased with the buggy I ordered — it’s exactly what I wanted and I couldn’t be happier with it. I would definitely recommend Pets Own Us and would happily buy from them again.

28 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much! We're really pleased we could get your order to you in time, and that you were happy with the price and our replies. It was a pleasure to help! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

My dog strained a ligament in back leg

My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineering. It is perfect for our needs at the moment which is to be able to go out for “walks” in a restful healing way for the dog.

7 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you for sharing this! We're sorry to hear about your dog's ligament, but so glad the Innopet stroller is helping during recovery. Wishing your pup a speedy and comfortable recovery! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Fast delivery great product

Fast delivery , great product and communication from seller
Highly recommend

12 augustus 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Sarah! We really appreciate the recommendation and are so glad you're happy with your product. The Pets Own Us team

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