petsownus.co.uk Reviews 

182
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a Petique buggy. I had questions before buying that were answered quickly. The buggy hit a delivery snag due to road closures and another was issued immediately. The customer service is amazi... Toon meer

Beoordeeld met 5 van de 5 sterren

EXCELLENT. I would definitely repeat order with them. Clear communication with customer service, which is also very helpful if you are unsure with carrier sizes or best option for travelling. The qu... Toon meer

Beoordeeld met 5 van de 5 sterren

Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineeri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Dierenverzorgingswinkel

Geschreven door het bedrijf

Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

182 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(182)

108 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great dog seat, Henry Wag Dog Car Seat

Great dog seat, good size and fittings for Foley!

21 augustus 2026
Review zonder uitnodiging
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Antwoord van petsownus.co.uk

Thank you, Dave! We're delighted the Henry Wag car seat is a great fit for Foley. Safe and happy travels to you both! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Fast delivery and an outstanding…

Fast delivery and an outstanding product.
The build quality is far superior to previous purchases.
You do get what pay for, and this model also folds up so small as to be perfectly portable!

4 augustus 2026
Review zonder uitnodiging
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Antwoord van petsownus.co.uk

Thank you, Russell! We're really pleased you're impressed with the build quality and the compact fold. Enjoy your new stroller! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication. Got the bag to me before we went away. Great product. Great seller

5 augustus 2026
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Antwoord van petsownus.co.uk

Thank you, Dan! We're so glad the bag reached you before your trip. We hope you had a brilliant time away! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Brilliant Stroller big enough for 2 dogs.

I have 2 sproodles but different weights. I wanted to buy a stroller that would take both weights combined. So they would have room to stretch out and be comfortable.Both of them are getting old now and struggling with long walks and going out for days. I wanted to buy something they could easily get in and out and well made. I looked at loads of different brands and sizes. I found this one on Pets own us. I thought it was expensive compared to other ones I’d seen on other sites. But I thought cheaper ones aren’t always best. I’m so pleased with my purchase it’s the best money well spent.
Delivery was quick. Easy to assemble and fold down and put in the boot of the car.
I have set the stroller up in my garden and left the ramp down to get my boys used to going in and feeling safe inside. I managed to get them to go in with sausages.
We’ve been out for days and took it on holiday just got back from Tenby.
They will get in without treats now.
My boys would walk then when they get tired they know they can climb in with ease up the ramp and rest for hours while we walk around. It has been brilliant they are comfortable and enjoy looking out where they’re going.
We haven’t tried it on the back of our bike yet but I’m sure we will.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van petsownus.co.uk

Thank you so much for such a detailed review, Jackie! We love hearing that the stroller fits both your dogs and was a success on holiday. Here's to many more trips together! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

This small business is amazing ran by…

This small business is amazing ran by such friendly people. I needed a very specific stroller for my chihuahua that was small enough and I had a brand in mind. They went above & beyond to source it from Asia and the communication was amazing.
Definitely recommend, support small business!

13 juli 2026
Review zonder uitnodiging
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Antwoord van petsownus.co.uk

Thank you so much, Hannah! As a small business, reviews like yours mean the world to us. We're delighted we could source just the right small stroller for you. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Such a great company to order from

Such a great company to order from . Website really easy to navigate , great vary of products fabulous prices and such a quick delivery . Would def recommend

25 juli 2026
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Antwoord van petsownus.co.uk

Thank you, Clair! We're so pleased you found the website easy to use and that delivery was quick. We look forward to helping you again! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Great product.

28 juli 2026
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Antwoord van petsownus.co.uk

Thank you, Sarah! We really appreciate you taking the time to leave a review, and we're glad you're happy with your purchase. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, the experience was faultless. I was helped all the way and the product exceeded all expectations. I cannot rate them high enough from order to delivery the service was wonderful

6 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much! We're delighted the product exceeded your expectations. It was a pleasure looking after you! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended. Exceptional customer service. I would not hesitate in ordering from this company again.

4 augustus 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Shelley! We'd love to help you again whenever you need us. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

I received my order in seprate stages…

I received my order in seprate stages which I worried about but after an email sent they reasured me that the other part order was on the way. Very quick to reply to emails and my order was very quick being delivered. Well packed, well presented, a d the product is top class, I get a lot of people stopping g me asking where I purchased the stroller. I have had many good comments about it. My frenchie Hugo loves it. He thinks he is a king riding in his chariot. We can stop out all day now, stay together and enjoy exploring more places. Love the tavo.

16 juli 2026
Review zonder uitnodiging
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Antwoord van petsownus.co.uk

Thank you, Karen, and thank you for your patience while your order arrived in stages. We're so glad Hugo loves his stroller and is getting plenty of compliments. He clearly travels in style! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

The dog buggy

The dog buggy. I brought from petsownus is a brilliant buggy everything about this buggy is well worth every penny very pleased with it can’t find one fault thanks for selling a great product

22 juli 2026
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Antwoord van petsownus.co.uk

Thank you, Georgina! We're so pleased you feel the buggy is worth every penny. Enjoy your walks together! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Unfortunately the pet buggy was not…

Unfortunately the pet buggy was not suitable but we will choose another model and have no hesitation in using Pets Own Us as they have been very helpful so far.

22 juli 2026
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Antwoord van petsownus.co.uk

Thank you for your kind review, and we're sorry the first buggy wasn't the right fit. We really appreciate you giving us another chance and we'll make sure we find the right model for you. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Lovely company

Lovely company, good communication and would throughly recommend . The order came quickly and was as described so really happy and my dog Buddy loves the memory foam stroller cushion.

1 juni 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Natalie! We're delighted Buddy loves his memory foam cushion. Every walk is a comfy one now! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Probably the best customer service of…

Probably the best customer service of any small business that I have had dealings with!
Patrick was helpful, attentive and swift to respond to my queries.

15 juli 2026
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Antwoord van petsownus.co.uk

Thank you so much for such a kind review! Patrick was really touched to read this. We always try to give every customer the care we'd want ourselves. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, always kept me updated on the stock and offered me options in case the wait was too long.

14 juli 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Chaz! We know waiting for stock isn't ideal, so we really appreciate your patience. We're glad the updates and alternative options helped. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Excellent Service and Quality Products

I bought both the transparent rain cover and the orthopedic memory foam cushion for my InnoPet stroller, and they’ve been fantastic. The rain cover fits perfectly, keeps my dogs dry, stays secure in windy weather, and still gives them a clear view out. The memory foam cushion is really comfortable and has made a noticeable difference, especially on longer walks, as my dogs settle much more easily.

I ordered from PetsOwnUs and couldn’t be happier with the service. Delivery was really quick, everything arrived well packaged, and both products are excellent quality and fit perfectly. They’ve made the stroller even better. Definitely worth the money and I’d highly recommend both the products and PetsOwnUs.

1 juli 2026
Review zonder uitnodiging
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Rebecca! We're delighted the rain cover and orthopaedic cushion are a perfect fit for your InnoPet stroller. Here's to many cosy, dry walks ahead! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

A really big help

Brilliant service

Fantastic product for my disable dog

And very friendly staff after I had to exchange for a bigger size.

Many thanks !

6 juli 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you so much, Gemma! We're so glad the stroller is making a difference for your dog, and we were happy to help with the size swap. Wishing you both lots of lovely outings. The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

I ordered the eco stroller as im going…

I ordered the eco stroller as im going on holiday and the wee man is getting old and id like him to enjoy his holiday with out any pain and this did not disapoint well put together and comfy the wee man took to it instantly so i ordered the orthapedic cushion to make him more comfartable it also came when it said it would definetly recomend pets own us for your furballs needs

6 juli 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, David! We love hearing that your dog took to the Eco stroller straight away, and the orthopaedic cushion should make it even comfier. We hope you had a wonderful holiday together! The Pets Own Us team

Beoordeeld met 5 van de 5 sterren

Pram came really quickly and very easy…

Pram came really quickly and very easy to put it together. Alex loves sitting in it watching the world go by! So easy to steer/push and manoeuvres round things very easily would recommend

22 juni 2026
Logo petsownus.co.uk

Antwoord van petsownus.co.uk

Thank you, Sam! We're so pleased the pram arrived quickly, was easy to assemble and that Alex is enjoying it. Thanks for the recommendation! The Pets Own Us team

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