Phantomjewels Reviews 

211
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I'd give less than 1 star if I could, never dealt with such a garbage scam company before. They've got a 10 day email return policy, I emailed them the day I received the goods because it was Shein... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been a customer for well over 3 years and I am never disappointed. I had such a lovely experience with Phantom Jewels! The jewellery is absolutely beautiful, elegant, and feels really high... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love phantom jewels. I’ve bought from them many a times and every time the jewels are stunning 🤩 the prices are also amazing for the quality of the pieces. Fully recommend

Beoordeeld met 5 van de 5 sterren

Absolutely love this company. Every piece I receive is beautifully wrapped and ever piece is simply gorgeous. My favourite jewellery website 😍

Bedrijfsgegevens

  1. Namaaksieraden winkel

Geschreven door het bedrijf

London based luxury jewellery store


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

211 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(211)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I absolutely LOVE the ring I purchased…

I absolutely LOVE the ring I purchased from Phantom Jewels. It fits well, is beautiful, and got many, many compliments when I wore it to work. The packaging was very nice as well. The shipping time takes a little while- but it is coming from the UK so that’s to be expected (I’m in the US). It wasn’t an unreasonable time frame at all- just longer than shipping would be within the states. I would definitely recommend ordering pieces from Phantom!

6 maart 2023
Review zonder uitnodiging
Logo Phantomjewels

Antwoord van Phantomjewels

Hi Ashleigh, love our US customers! Glad it arrived in good time and so glad it's creating a buzz at work for you! Enjoy wearing <3

Beoordeeld met 5 van de 5 sterren

Definitely recommend!

I discovered this place whilst scrolling on Instagram & had been browsing for a few days before I decided to make a purchase. The process was so quick and easy and I was notified throughout. It was easy to contact customer services when I wanted to thank them. I have since ordered some more jewellery from them as what I received was lovely quality and the care and attention they put into packaging the orders makes it feel so much more of a luxury even though all the pieces are extremely affordable! Will probably order again and again…

30 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best jewellery place ever!

I now have 3 items of jewellery From phantom jewels and I’d never look elsewhere!! The most amazing jewellery I’ve ever seen, they’re so sparkly and just absolutely gorgeous! I’d recommend phantom jewels to anyone and everyone! Best believe my engagement ring is going to be from phantom jewels and I’m definitely going to be starting up a collection!💗

22 maart 2023
Review zonder uitnodiging
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Antwoord van Phantomjewels

Aw thank you so much Chloe! Can't wait to see what you add next to your collection!

Beoordeeld met 5 van de 5 sterren

Lovely Jewellery

Lovely piece of jewellery and really good delivery time. The standard packaging was also really lovely. Will definitely be buying again.

14 maart 2023
Review zonder uitnodiging
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Antwoord van Phantomjewels

Thank you Ann! That is so kind of you! Enjoy your new jewels :)

Beoordeeld met 5 van de 5 sterren

First time customer and I'm so happy…

First time customer and I'm so happy with the quality of my order of the Pink Heart Luxe Sterling Silver Ring I put on for a surprise on a offer that was on at the time and I was expecting sweats or lip gloss very happy with my gorgeous green ring gift really what I needed today after losing one of my male pomeranians just last night xox really reminds me of him Olly xox will be more orders to come definitely xox

9 maart 2023
Review zonder uitnodiging
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Antwoord van Phantomjewels

Aw happy to hear we met your expectations and that you also liked your free gift! Hope you're feeling better now!

Beoordeeld met 5 van de 5 sterren

Beautiful jewellery

Received my order yesterday, they are beautiful and arrived really fast. Thank you.

4 maart 2023
Review zonder uitnodiging
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Antwoord van Phantomjewels

Thank you Lisa so happy you were happy with your purchase!

Beoordeeld met 5 van de 5 sterren

Beautiful jewellery

Beautiful jewellery, excellent quality. The time and effort you put into the packing orders is amazing. Definitely will be ordering again. Thank you so much xx

24 februari 2023
Review zonder uitnodiging
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Antwoord van Phantomjewels

Thanks a million Emily, we really appreciate that!

Beoordeeld met 5 van de 5 sterren

I have bought from Phantom Jewels a few…

I have bought from Phantom Jewels a few times now and my most recent purchase was the Trophy Wife ring which I’m obsessed with!! The quality for the price you way is outstanding! Such a pleasant experience shopping with them and they have a very helpful sizing guide so it’s rare to get your sizing wrong! Don’t think I’d got anywhere else to get my jewellery!

11 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING!!

I received 4 rings from Phantom Jewels and OMG! I’m obsessed. The quality of each ring is amazing and they look gorgeous! I will definitely be ordering more😍

8 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star

This was my second time ordering from phantom jewels and I was not disappointed.
I had a couple of questions which were responded to very quickly.
The rings I got were just as advertised and always look even better in person.
I used the measuring guide and fits my fingers perfect.

I can’t wait to get more.

8 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful Products!

Beautiful product, great customer service and super quick delivery times even though it was at christmas. Will definitely be ordering some more gorgeous rings as a present to myself this year 💕

25 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely beautiful products and an amazing team!

I placed four orders in the space of 24 hours and received all the items in one delivery (it is so lovely that the team payed attention and noticed this!). I ordered 14 items and there was a promo for some free gifts which I also received (one of the free gifts was worth £54!!). I received all the items which I ordered and they are absolutely gorgeous! So sparkly and look super expensive! They came in such cute pouches which are super helpful to store and protect the items! I now have a range of earrings, necklaces and rings from PhantomJewels and can't wait to expand my collection even more! I left an enquiry through the message section of the website, and received a super quick reply from Sara who was really helpful (thankyou Sara!). Couldn't be happier with my purchase, love love LOVE! Xx

2 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NOT REAL SILVER(TESTED)

Not food customer services at all and , I bought the trophy wife ring and the pink one and heart stud earrings and heart necklace , I havnt wore anything apart from the trophy wife ring and unfortunately its not real silver it cnt be as its turned my finger green I've wore my other pieces of silver from other retailers and never had this problem ever , this jewellery is not real silver I dnt care what she says if it was real it wouldn't of turned my finger green simple so im going to be contacting her for a return and refund im furious that I paid £170 for these bits of plastic , so disappointed and I would never recommend to anyone , reporting something cos u dnt like the truth dsnt mean its not true , I dnt care how many ppl uve paid to say its real silver but it isn't and my review is honest , u are a rip off love and im a local guide with millions of fair reviews under my belt so this dsnt make a difference and u wouldn't want me uploading pics and videos now would ya , u are a liar and ur obtaining money by decieveing people , am sorry I cnt allow that and would always call out rip off company's like urs , it says u reported it for bullying and stuff , there is no swear words in my review or it wouldn't of been posted , u are just bitter cos someone has finally called u out for the rip off u are and now iam sending the crap bk , I want my money bk or I will be reporting u to trading standards okie dokie. And also everyone if u check on shein app yal see she's only paid £2 for these rings as they are on there for the price they worth , and is selling them for £50 , good luck with trading standards cos now after ya reporting my very innocent , truthful review im going to have to go out of my way to put u out of business. Best block me from ya social media cos I'm no where near finished with u. U have got more cheek than the fattest butt I've ever known. By the way everyone I did have it tested before I left the review they definitely not real silver , silver plated yeah but not solid silver , all im doing is warning other ppl ok which is what honest reviews are there for.

1 februari 2023
Review zonder uitnodiging
Logo Phantomjewels

Antwoord van Phantomjewels

Hi, we are sorry you feel this way however it would be incorrect to state the pieces are not Silver, you purchased in November and have never contacted us before. We have over 50 5* reviews which we pride ourselves on and you have now left us a review out of the blue- without actually ever contacting us. Silver can sometimes oxidise so we are not sure what has happened however to state our items are 'plastic' is completely false.

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