Having been withpharmulous 1 For quite a few months.and find they are reliable Before I went to them, I did my research on them and other companies finding they were better priced and did have a 5 sta... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My wife continues on her weight maintenance with Pharmalous, brillant and quick replies for support and advice. Video consultations available and the processing of orders fast. Have been with two othe... Toon meer
Bedrijf heeft geantwoord
Ive been with pharmulous for a long time now because they’re reliable, efficient and consistent. I’m currently in maintenance, however, they’ve supported me every step of the way on my weightloss jour... Toon meer
Bedrijf heeft geantwoord
I cannot express how helpful everyone has been at Pharmulous. I’ve had a couple video chats and phones calls and always been treated great and felt cared for and listened to. My messages are always r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Online apotheek
- ook in
- Apotheek
- Arts
- Centrum voor gewichtsbeheersing
- Vitamine- en supplementenwinkel
- Vrouwenkliniek
Geschreven door het bedrijf
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Geschreven door het bedrijf
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contactgegevens
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , Verenigd Koninkrijk
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4,8
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was easy to do this order and the…
It was easy to do this order and the person rung myself up and made and restored me about my order and furthermore excellent postage as after I spoke with this delightful person the product came the next day and thank every much .
5 augustus 2026
Antwoord van Pharmulous
Thank you for taking the time to share your experience.
We’re pleased to hear that you found the ordering process easy and that our team was able to provide reassurance and support with your order.
It’s also great to hear that your delivery arrived the next day. Thank you for your kind words and for choosing Pharmulous!
Satisfied customer
Always puts into consideration the customers health review. Always on time with posting of medication. Offers consultation with doctors in case of side affects or medical needs.
12 augustus 2026
Antwoord van Pharmulous
Thank you for your kind review.
We’re delighted to hear that you’ve had a positive experience with our service, from the care taken with your health reviews to the timely delivery of your medication. Ensuring our patients have access to clinical support when they need it is incredibly important to us.
Thank you for choosing Pharmulous!
Antwoord van Pharmulous
Hi,
We are sorry to hear you haven’t been able to locate your order.
We have checked the tracking and Royal Mail recorded the parcel as delivered to a safe place on 13 August. As you have advised that you haven’t received it, we would be very happy to liaise with Royal Mail on your behalf and investigate this further for you.
Please get in touch with customer services directly and provide your order details so we can look into the delivery and help resolve this as quickly as possible.
Antwoord van Pharmulous
Thank you for your feedback!
We’re really pleased to hear your order arrived quickly and was well packed. We really appreciate your support
Reliable Service
Prompt service, reliable dispatch and delivery, flexible and supportive attitude towards weight loss and dosage
20 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback!
We’re delighted to hear that you’ve found our service prompt and reliable, and that you’ve felt supported throughout your journey.
We really appreciate you taking the time to share your experience with us!
Antwoord van Pharmulous
Thank you for your kind feedback!
We’re so pleased to hear that you were happy with the service you received.
We really appreciate your support!
Antwoord van Pharmulous
Thank you for your feedback!
We’re really pleased to hear that you had a good experience with us.
We appreciate you taking the time to leave us a review!
Very fast service.
19 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback!
We’re delighted to hear that you were happy with the speed of our service.
We really appreciate you choosing us!
Bad delivery
I ordered 4 tubes of Voltarol. I was delivered 1 tube in a damaged box. I complained and got the other 3 delivered in a damaged box. When I order 4 I expect the order to be delivered complete.I did not expect to have to complain of short delivery to get my full order.
12 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback. We’re very sorry for the inconvenience caused.
The incorrect quantity supplied was due to an internal system error, which has since been identified and rectified.
All orders are packaged appropriately before leaving us, so we’re also sorry to hear that your parcels arrived damaged. Unfortunately, damage that occurs while a parcel is in transit is outside of our direct control, but we will ensure your feedback is passed on to our delivery partner.
We appreciate you bringing both issues to our attention and apologise again for the inconvenience caused.
I put down the wrong delivery date
I put down the wrong delivery date. When I realised and spoke to customer service they sorted it so I got it in time for my next injection
19 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback!
We’re so pleased our customer service team was able to help amend the delivery date and make sure your order reached you in time.
We really appreciate you taking the time to share your experience with us!
Great service as always
Order was approved really quickly and delivered right on time. Thank you as ever
19 augustus 2026
Antwoord van Pharmulous
Thank you for your continued support!
We’re delighted to hear that your order was approved quickly and arrived right on time.
It’s always a pleasure to help, and we really appreciate you choosing us again!
Fast, Reliable Service
I’m very happy with the service provided, I’m about to go away and I suffer awful nausea from traveling, with Pharmulous I was able to get the treatment I know works best for me, in such a short space of time, it’s really taken the worry out of travelling so I can enjoy myself! Thank you!
19 augustus 2026
Antwoord van Pharmulous
Thank you so much for your lovely feedback!
We’re delighted to hear that we could help make preparing for your travels a little easier and take some of the worry away.
We really appreciate you taking the time to share your experience. We hope you have a wonderful and enjoyable trip!
Antwoord van Pharmulous
Thank you for your feedback!
We’re delighted to hear that you were happy with the quick turnaround and your overall experience.
We really appreciate your support and look forward to helping you again!
Antwoord van Pharmulous
Thank you for your feedback!
We’re pleased to hear that you found the consultation process simple and straightforward.
It’s also great to know that your order arrived quickly. Thank you for choosing us!
Antwoord van Pharmulous
Thank you for your feedback!
We’re pleased to hear that your order arrived quickly and everything went smoothly.
We really appreciate you taking the time to leave us a review!
The assessment and delivery were very…
The assessment and delivery were very straightforward and quick.
17 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback.
We’re delighted to hear that you found the assessment process straightforward and that your delivery arrived quickly.
We really appreciate you taking the time to share your experience with us!
Great service and got a follow up call
14 augustus 2026
Antwoord van Pharmulous
Thank you for your feedback!
We’re really pleased to hear that you received great service and appreciated the follow-up call.
Thank you for taking the time to share your experience with us!
Great support with maintenance plans
Great support with maintenance plans. Marina was very helpful without any judgment and gave great advice. Would highly recommend
17 augustus 2026
Review zonder uitnodiging
Antwoord van Pharmulous
Thank you for your feedback!
We’re so pleased to hear that Marina was able to provide helpful, supportive advice and make you feel comfortable throughout the process.
We really appreciate your recommendation and will be sure to pass your kind words on to Marina!
This was my first time using this…
This was my first time using this company and I am very satisfied.
Very professional and fast delivery.
I will certainly use this company again.
14 augustus 2026
Antwoord van Pharmulous
Thank you for your lovely review!
We’re delighted to hear that your first experience with us was a positive one and that you were happy with our service and delivery.
We really appreciate your support and look forward to welcoming you back again in the future!
Excellent, speedy, professional service
I have been using Pharmulous for 15 months now, and the customer service, speed of delivery and packaging has always been perfect. Any questions I've had have been answered swiftly and professionally.
My one, relatively minor, gripe would be the website. In a previous iteration it automatically filled in my previous details, but now I have to check other apps (such as Withings/Shotsy) to see what my stats were at the time of my previous order and fill it in manually. The website also only lets me choose metric or imperial for both measurements, and as I'm old I do my weight in kg but my height in feet and inches - so I have to convert every time!
As I say though, this is a minor gripe and I shall continue to use Pharmulous as the benefits outweigh (pun intended!) this gripe.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Pharmulous
Thank you for your review.
We’re absolutely delighted to hear that after 15 months, you continue to find our customer service, delivery speed and packaging consistently excellent, and that your questions have always been answered swiftly and professionally.
We really appreciate your feedback regarding the website. We completely understand that having to refer back to your records to enter your latest measurements can be a little inconvenient. The reason we ask patients to refresh their answers when reordering is to ensure that the clinical information we receive remains as accurate and up to date as possible. In particular, we found that some patients were previously leaving questions such as their weight change since their last order unchanged, even when their circumstances had changed. For us, having the most current information is important when our clinical team reviews each order.
We also understand your point about using kilograms for weight but feet and inches for height. We’ll certainly keep this feedback in mind as we continue to improve the website and make the process as straightforward as possible.
Thank you again for your continued trust in Pharmulous over the past 15 months. We’re genuinely grateful for your support and we’re pleased that, despite this small frustration, you feel the benefits outweigh the inconvenience!
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