PhotobookShop Reviews 

1.909
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I've been using Photobookshop for several years and can't fault the quality. I get the 20x20 soft cover books as Christmas gifts for family. There were two things that made it slightly less than... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Photobook responded very quickly to a problem with a book they sent. They immediately replaced it and the new book is beautiful. It has already been admired by many and several people have asked for d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have now received my 7th High Definition Layflat Page Photobook from Photobookshop. They are an absolute masterpiece, showcasing our travels around the world. I am a retired photographer, and image... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Media en uitgeverijen

Informatie afkomstig van verschillende externe bronnen

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(1.909)

157 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

First time user

This my first time using this product. I found the software easy to load and really found the tutorial videos very helpful. My photobook is excellent quality and I am completely happy with the product and will definitely be using them again.

20 juni 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Catherine for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

I'm always happy with the photobooks I…

I'm always happy with the photobooks I make with PhotobookShop.com.au
The books are always top quality, and the support and service are top-notch
Will keep using PhotobookShop.com.au
I'm a happy customer

25 juni 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Cheryl for your lovely review and continued support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Grandchildren Memories

The photobook that was ordered and received was brilliant. Can't thank Photobook Shop enough for presenting our treasured memories so beautifully.

31 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Peter for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Excellent service

I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up my photobook online and sent it off. It arrived home BEFORE I did! And its usual excellent quality presentation has been admired by many of my friends!

6 juni 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Deirdre for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Although I made some mistakes

Although I made some mistakes, PhotobookShop did a great job. Friends have commented and asked how to contact them to get one for themselves, after seeing the quality of the book.

5 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Linda for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Great customer service and product output at a very reasonable price

After ordering a test photobook for a family project, I placed an order for multiple copies. Unfortunately some of the books were damaged but PhotobookShop provided fantastic customer service, reprinting all the books which had imperfections and made the process easy. The family are thrilled with the outcome and I would happily use them again.

28 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Nicole for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Highly recommend PBS

I have made over 70 books with PBS, from holiday snaps, weddings, baby books to even a family tree and they have always delivered promptly with great quality. No issues with the colour and good specials on the vouchers. Whenever I have had a query or difficulty combining vouchers, or whatever, customer service has been exemplary. Heartily recommend PBS for all photo memories.

14 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you very much for your lovely review and continued support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

PhotobookShop professionalism

This is not my first book printed by PhotobookShop, so the fact that I continue to use them already tells you that the quality is there. But this is the first time I had a book go missing in the post. It wasn't PhotobookShop's fault, it was Australia Post's fault, so my initial complaint was to Australia Post. They investigated and eventually admitted that the item was lost and advised me to contact PhotobookShop to organise a replacement and AP would refund them for the post and lost book. The reason for this good review is that PhotobookShop were as professional as I could have hoped in getting the replacement to me. In short, I was very impressed and will continue to get my books printed by PhotobookShop. (And, when the replacement book arrived it was perfect, as usual.)

12 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you very much for your lovely review and support.

Beoordeeld met 5 van de 5 sterren

Great quality photobooks

Great quality photobooks. Good processing time.
I have been creating customised photobooks with photobookahop for over 10 years and the product is always consistently good. Note though, photos are darker in the book than the screen due to the screen being backlit. It is important to remember thia when choosing photos.
I find the software easy to use and would and do, recommend using photobookshop.

24 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Michelle for your lovely review and continued support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Having over many hundreds of products…

Having over many hundreds of products over many years, the last order was for a120 page 26x33cm Photobook. The book I received was of the highest quality I have ever received with quality of the colour of printing is just magnificent and very true to my photographs, many of which were macro close ups.
Very well done. Sensational !!!!!!!!!

14 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you David for your lovely review and continued support. We really appreciate it!

Beoordeeld met 3 van de 5 sterren

OK but not great …

More finicky and frustrating to use than other photo book sites I've used and way more expensive without Groupon vouchers. I ordered 4 copies of the same book. The first arrived in a single package with a scratch on the front. They packed the next 3 into one package which obviously got mangled in transit so the corner of the spine of one of them was mangled. Overall they're ok but not great.

21 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Jilly for your review and feedback. Please contact customer support at smile@photobookshop.com.au so we can assist you with the damaged books.

Beoordeeld met 5 van de 5 sterren

A really good product well priced.

The software is easy to use and the pricing is good. Overall, the lay flat albums are great. This was our 4th or 5th time using Photobook Shop.

24 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Mike for your lovely review and continued support. We really appreciate it!

Beoordeeld met 3 van de 5 sterren

Had to reject a large layflat book due…

Had to reject a large layflat book due to a twisted and wrinkled binding in the spine. While it was agreed for a reprint, the new book was still not perfect and slow to be delivered. I am a very regular customer so remain disappointed!

5 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Hi Mark,
Sorry to hear about the issue with your photobooks. If you require any further assistance please email us at business@photobookshop.com.au

Beoordeeld met 5 van de 5 sterren

Extremely satisfied

Received my photobook today and I am very happy with it. The paper is beautiful and the photos are amazing considering I have used old black and white ones. Very good service and quick delivery.

8 mei 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Maria for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

My project was relatively easy to put…

My project was relatively easy to put together &edit along the way. It was printed & arrived quickly & is lovely. I've just done another one for my mother in law for Mothers day.

10 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Michelle for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Making memories…

Thank you for keeping our memories alive with another wonderful book that was so easy to create on the website

28 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Sharron, for your lovely review and continued support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

I love this product

I love this product, even a technological dinosaur like me finds it easy to use.
I have so many wonderful memories captured in my Photobook’s. When I have had an issue I have always had a quick & helpful response. I can truly recommend this product,

7 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Lesley for your lovely review and continued support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Quality

Quality, as always, is excellent

20 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Susan for your lovely review and support. We really appreciate it!

Beoordeeld met 4 van de 5 sterren

Photobooks from PhotobookShop have…

Photobooks from PhotobookShop have great colour and are bound nicely. I did have a small printing issue with a book and it was cleared up immediately. Good product and good service.

16 april 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Leigh for your lovely review and support. We really appreciate it!

Beoordeeld met 5 van de 5 sterren

Thought I would try this place out a…

Thought I would try this place out a few years ago, and I Havnt looked back. I have now done around 30 books with them and Amazed at How Good they are. I would never go to another site, These are Amazing and the friends I show them to Always comment on them. I started of with simple pages, now I do Everything myself including the backgrounds. I really Enjoy doing them. Have another 2 to do.

18 januari 2026
Review zonder uitnodiging
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Antwoord van PhotobookShop

Thank you Joanne for your lovely review and continued support. We really appreciate it!

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