ordered a few times now. I was looking for a shop that ships within Europe so there would not be delays with customs/extra charges. Prices on photospecialist are excellent compared to other online re... Toon meer
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I placed an order and can't get a refund. I placed an order which the company cancelled themselves, citing an internal "systems issue." That's fine mistakes happen. What isn't fine is that nearly a... Toon meer
Bedrijf heeft geantwoord
I ordered my item from another provider but they said I had to pay a different way and returned my money for some security reason. In the meantime I found the item few euros cheaper here, ordered it... Toon meer
I was able to get the exact battery i needed, only took a couple of minutes to send order, very simple process, delivered promptly, would definitely use again
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Photospecialist is a leading specialist of photographic and video equipment with 40 years of experience. Competitive prices, expert advice and excellent service
Contactgegevens
Essebaan 55, 2908 LJ, Capelle aan den IJssel, Nederland
- 05 1349216
- photospecialist.ie
3,8
Goed
253 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Good communication and fast delivery
Good communication and fast delivery
21 februari 2026
Review zonder uitnodiging
terrible
I paid for the order on January 1, 2026. Today is January 11, 2026. The order has not been delivered. The website says 4 business days. Disgusting.
12.01.2026, time 21:40 - not delivered
11 januari 2026
Review zonder uitnodiging
Disgraceful customer service.
Terrible service.
Ordered a camera in November because it was listed as in stock with 2–5 day delivery. That information was wrong. The item wasn’t in stock and delivery dragged on for weeks.
I was repeatedly told not to cancel and that it would be sorted. Because of that, I missed the purpose of the purchase entirely (Christmas gift).
Communication was awful. Emails were ignored unless I rang, then I’d get a generic response followed by silence again. Eventually, after nearly two months, I was told the parcel had been lost.
After all of this, the “goodwill” offered was a €20 gift card, which is laughable given the delays, misinformation, and lost parcel.
I won’t be ordering from them again.
28 november 2025
Review zonder uitnodiging
Ordered a lens filter
Ordered a lens filter. It's been over a week and the product hasn't shipped, customer service hasn't gotten back to me.
8 december 2025
Review zonder uitnodiging
I ordered a camera on the 8th of Dec…
I ordered a camera on the 8th of Dec and it's now the 17th and still no sign of it. It's an xmas present so I'm very disappointed
17 december 2025
Review zonder uitnodiging
Ecxellent quick service
19 november 2025
Review zonder uitnodiging
great prices and customer service quick…
fantastic prices and selection of equipment. customer service very quick to reply.. shipping time is slow (17 days to Ire) but within the predicted window. no complaints.
24 november 2025
Review zonder uitnodiging
Great range, good prices
They have a fantastic selection of equipment at very good prices.
Fast shipping too
15 oktober 2025
Review zonder uitnodiging
The payment opitions do not work…
The payment opitions do not work properly and I had to contact the company twice and received emailed links to pay. The customer service is very slow.
I still haven't heard back from customer service in two days. This review was answered by Photospecialist asking me to email them to get a link to pay. This has happened me twice recently and I cannot understand why they cannot get their payment facilities in order. They have lost my sale and all future sales as a result of this problem.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you for sharing your feedback and we are very sorry to hear you still haven't received a payment link. Could you please contact us via reviews@kamera-express.nl? We will then send you a payment link as soon as possible. Our apologies for the inconvenience.
Great price great delivery times
Great price great delivery times. Very happy.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you for your feedback! We're glad to hear that you’re happy with the price and delivery times. We hope to see you soon!
Very good service
Very good service
Thought postage expensive; however, I understand this is a broader issue.
1 september 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you for your feedback! We’re glad to hear you were happy with our service. We understand your comment about postage costs and appreciate your understanding, shipping prices are indeed influenced by wider factors.
Positive buying experience
Excellent price, extended warranty and fast delivery
17 juli 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you for your kind words! We're glad to hear you’re happy with the price, extended warranty, and fast delivery. Enjoy your new purchase!
Antwoord van Photospecialist
Thank you so much for your positive feedback and we hope to see you soon again!
Photography Equipment and Accessories.
Shopping is always Reliable with you
Delivery is Swift and speedy.
Never had any issues in past with orders.
Would highly recommend buying from you
21 mei 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you so much for your kind words and your trust! We really appreciate your recommendation and look forward to serving you again soon.
I ordered a battery for Canon M50
I ordered a battery for Canon M50, this product doesn't fit the camera or the charger
15 mei 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thank you for your feedback, and we're sorry to hear that the battery you received doesn't fit your Canon M50 or charger. That’s certainly not how it should be.
Please send us an email at reviews@kamera-express.nl with your order number and a brief description of the issue, so we can resolve this for you as soon as possible. We want to make sure you receive the right product.
The costumer service is awful
The costumer service is awful. I spent more than 2 hours in different days trying to reach them, I left my phone number 15 times , nobody called me back. This company isn't interested in the clients.
29 mei 2025
Review zonder uitnodiging
Antwoord van Photospecialist
We’re very sorry to hear about your experience, this is certainly not the level of service we aim to provide. Having to spend hours trying to reach us, without any response or call back, is understandably frustrating.
Your feedback is important and we take it seriously. We’d like to make this right. If you’re still in need of assistance, please send us an email at reviews@kamera-express.nl with your contact details and a short description of your issue, and we’ll make sure someone gets back to you as soon as possible.
Thank you for bringing this to our attention and our sincere apologies again for the inconvenience.
Antwoord van Photospecialist
Thank you for your positive feedback! Great to read everything arrived quickly and as expected and we hope to see you again!
This is not about the product but about…
This is not about the product but about the service. The website said that the product would be delivered in 2 days and I placed the order on 28 March and today, 6 April, I still haven't received it.
6 april 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thanks for the review, we can imagine that it is disappointing, I would like to get in touch with you to find out where it went wrong. Sory for the inconvenience and the considerable delay.
Antwoord van Photospecialist
We are happy to read everything went smoothly! Thank you for you positive review!
Competitive pricing and fast delivery
I buy equipment as needed and find the prices very competitive. Delivery is one of the fastest of all suppliers
7 maart 2025
Review zonder uitnodiging
Antwoord van Photospecialist
Thanks very much, Paul. We really appreciate your review. Enjoy your new equipment!
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