Physiocheck.co.uk Reviews 491

Watch out as once you pay for one check they charge you a monthly fee which I didn’t see as it was not clear. I was desperate to get my issue solved and did not see where it said it was then a monthly fee which I felt once I see the money gone from my account I was conned.

Good question and video illustration leads to getting a fair idea of what is happening health wise.

They didn't provide me with exercises but eere quick to charge for nothing!!!

Detailed questionnaire. Results appear accurate

Great app for physical therapy.

Awesome customer experience

Very fast reply and fix of my problem with an easily understood explanation of the possible cause.
Thanks , Gary

Very accurate and detailed result

Customer service is fast and helpful

Customer service was prompt in replying and rectifying my concerns.

I thought I had cancelled my daughter’s subscription but the monthly payment went through. I got in touch and this was dealt with immediately. Great service, would recommend!

PhysioCheck has managed to create a customer experience so tacky it almost deserves academic study.

You arrive thinking you’re about to do a straightforward screening. The site has that polished, health-adjacent tone that says, “We’re here to help,” which in this case apparently translates to, “Please begin an unnecessarily intimate relationship with a questionnaire.” So you keep going. You answer a few dozen questions, perform a few dozen movements, rotate your limbs like you’re being evaluated for resale, and invest a solid chunk of your life into the process because the whole thing is framed like you’re headed toward an actual result.

Then, at the very end, after all that, the curtain lifts and the business model crawls out backwards like a haunted Victorian child: if you want your result, you need to pay for a “7-day free trial.”

A free trial. That costs money.

That is such a sleazy little word game it almost makes me nostalgic for older, simpler scams, when at least a guy had the decency to sell you a fake watch face-to-face.

And the charge is $1.99, which is honestly the funniest part. Not because it’s expensive, but because it’s spiritually insulting. It’s the kind of amount designed by someone betting that your self-respect will get tangled up in the phrase “it’s only two bucks.” The issue is not the money. The issue is that you made people complete a digital obstacle course before revealing that “free” was being used in the same loose, whimsical sense as “farm fresh” or “supportive workplace.”

Even better, this doesn’t seem to be some one-off misunderstanding born from my own personal feud with a checkout screen. Other reviews describe the same general experience: long assessment, payment reveal parked at the very end, recurring subscription irritation, that special aftertaste of having been processed instead of helped. So this is less a glitch and more a design philosophy. Which is somehow worse.

The whole thing feels like it was designed by people who know just enough about health language to borrow its credibility, and just enough about conversion funnels to ruin it. It has the exact energy of someone smiling warmly while slowly pushing a clipboard toward you with a fee hidden under page seven.

And that’s what makes it so lame. Not evil. Not catastrophic. Just lame. Cheap. Small. A very low-rent little confidence trick dressed up in ergonomic language and reassuring web design. The kind of thing that mistakes friction for engagement and concealment for cleverness.

You know what competent systems do? They tell you the rules up front. They don’t make you jump through a half-hour of self-assessment calisthenics and then pop out from behind a curtain whispering, “Surprise, there’s a cover charge.” That’s not premium. That’s not innovative. That’s a toll booth wearing a stethoscope.

So congratulations to PhysioCheck for building an experience that combines the charm of a subscription trap, the transparency of wet cement, and the bedside manner of an airport kiosk. I came in expecting a useful tool and left feeling like I’d just been mugged by a wellness startup.

Would I recommend it? Only to people who enjoy being gently lied to in a sans-serif font.

"My experience with them was excellent. They demonstrate high precision in diagnosis, integrity in their dealings, and rapid responsiveness. They are truly outstanding and deserve every bit of praise. I highly recommend dealing with them with complete confidence."

Hi I signed for the 7day trial for 1.99. I cannot see how to cancel to ensure I don’t extend to the full subscription. Advise please

I signed up for a £1:99 7 day trial. After accepting their diagnosis, which was very good. I then decided to cancel the membership, after searching their website manually and through their search option there was not an option to cancel. They did direct me to my account page, but there was still no option to cancel. physiocheck.co.uk have set up to continually take payments if you want their services or not. I have had to report them to my bank and block then as a merchant.
They could be Great but have decided to be dishonourably— which then makes any information they give as not to be Believed! So sad for a company that is setup to do a very good job.

Raised issue regarding cancellation after free trial. Quick response agreeing to refund payment for continued subscription. And confirmation that they would ensure cancellation of the contract now .

I just started with this resource yesterday after an injury. I sent a question about how to begin the PT and received a reply overnight. Very responsive so far, and the evaluation and the recommendations seem spot on. I will continue.

Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm still no closer to knowing what the issue is.
For me this was a waste of money. The exercise programme provided was also no better than what I've been doing already from NHS advice online.