I placed an order and realized immediately that it was being shipped to the wrong address. I emailed the company within minutes to correct it, but they told me it was already “too late.” I then asked... Toon meer
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Lees wat reviewers zeggen
Overall great quality - all embroidered beautifully. thankful items got here within two weeks. Would give a 5 but one of the pets eye color was wrong (even though pictures were provided) Not easy to r... Toon meer
Overall great options and good prices for quality items; I saw my coworkers item and decided to buy. Only wish was that there was a way to more easily update the shipping address besides emailing cust... Toon meer
I never saw a better T-Shirt than "My Therapist gave up" Ordering process was very easy to do
Bedrijfsgegevens
Geschreven door het bedrijf
Customized Gifts & Unique Gift — Picustom® makes your occasion special with meaningful personalized gifts.Worldwide Shipping.
Contactgegevens
4601 E Douglas Avenue STE 200, 67218, WICHITA, Amerikaanse Maagdeneilanden
- Support@picustom.com
- picustom.com
3,7
Gemiddeld
168 reviews
Heeft 34% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Overall great quality
Overall great quality - all embroidered beautifully. thankful items got here within two weeks. Would give a 5 but one of the pets eye color was wrong (even though pictures were provided) Not easy to reach customer service.
14 december 2025
Review zonder uitnodiging
User friendly.
14 december 2025
Review zonder uitnodiging
No PayPal
No PayPal! Great to the point, when do I receive my sweetshirt?
14 december 2025
Review zonder uitnodiging
Antwoord van Picustom
We deeply apologize for any inconvenience caused to you. We will be responsible for each order. If you have not received the package for a long time or have any needs, please contact our customer service and we will definitely help you solve the problem. Thank you for your understanding. Email: support@picustom.com
Don't get what you pay for
Don't get what you pay for. Purchased a hoodie and a sweater was delivered. I tried contacting the business and crickets. Buyers BEWARE.
7 december 2025
Review zonder uitnodiging
Antwoord van Picustom
We deeply apologize for any inconvenience caused to you. We will be responsible for each order. If you have not received the package for a long time or have any needs, please contact our customer service and we will definitely help you solve the problem. Thank you for your understanding. Email: support@picustom.com
Ordered on 19.11 .25 still not arrived…
Ordered on 19.11 .25 still not arrived 11.12.25 communication and customer care very poor do not use this company
11 december 2025
Review zonder uitnodiging
Antwoord van Picustom
We deeply apologize for any inconvenience caused to you. We will be responsible for each order. If you have not received the package for a long time or have any needs, please contact our customer service and we will definitely help you solve the problem. Thank you for your understanding. Email: support@picustom.com
Good quality
11 december 2025
Review zonder uitnodiging
How to give an option for pets name
Very good for a Christmas present
8 december 2025
Review zonder uitnodiging
Quick and easy to order
8 december 2025
Review zonder uitnodiging
Very communicative in the process
Very communicative in the process. Can’t wait to see final product
8 december 2025
Review zonder uitnodiging
Easy to order
Easy to order! Products look high quality, I'll post again after I receive my order.
8 december 2025
Review zonder uitnodiging
I have not received my shirt yet
I have not received my shirt yet. I ordered it weeks ago. I look at your shipping log at it says its still in China. There is no email or phone number for me to contact anyone
8 december 2025
Review zonder uitnodiging
Antwoord van Picustom
We deeply apologize for any inconvenience caused to you. We will be responsible for each order. If you have not received the package for a long time or have any needs, please contact our customer service and we will definitely help you solve the problem. Thank you for your understanding. Email: support@picustom.com
Site is simple to navigate
Site is simple to navigate. Although i didn’t find a color hooded style I needed, there were plenty of selections.
6 december 2025
Review zonder uitnodiging
fast and easy greatly appreciated thank…
fast and easy greatly appreciated thank you
6 december 2025
Review zonder uitnodiging
Quick and easy
5 december 2025
Review zonder uitnodiging
Site is really easy to order from
4 december 2025
Review zonder uitnodiging
Ordered a Christmas jumper that’s been…
Ordered a Christmas jumper that’s been advertised on social media lots and unfortunately it’s come and it’s too small for me. And I’ve changed my mind about keeping it so asked for a refund. They have refused claiming it’s a personalised item! Even though there’s no option to personalise it on their website. I’ve now made a complaint with my card issuer. And will continue to advise everyone to NEVER order with this company
4 december 2025
Review zonder uitnodiging
Antwoord van Picustom
We are very sorry for the unpleasant experience you had. Our clothes are in standard European sizes and each item is handmade, so they cannot be resold or returned due to size reasons. You can contact our customer service and just pay for the shipping fee again, and we will remake a larger size for you for free. Thank you for your understanding. Email: support@picustom.com
I love your custom designs
I love your custom designs. The best ive ever seen
30 november 2025
Review zonder uitnodiging
Go feedback.
Go feedback.. esey...and nice product. I can't wait for my hoodie..Gen.x
2 december 2025
Review zonder uitnodiging
I got hoodie for myself with Friends tv…
I got hoodie for myself with Friends tv show Christmas theme and I am loving it.It arrived pretty fast,hoodie is even better then in picture.Quality is amazing,and I am really happy with my purchase.I am gonna be ordering from them again definitly.Thank you so much.
2 december 2025
Review zonder uitnodiging
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