Unlike professional operator, they are sneaky and out to cheat with the auto-renewal without any official communication before renewal date. They can claim that we consented when signing up for the tr... Toon meer
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Lees wat reviewers zeggen
Azienda non seria, pessima!!! Vendono un mese di abbonamento a pochi euro poi magicamente arriva un rinnovo automatico di 89 euro che affermano tu abbia confermato. È tutto studiato per fregate i sol... Toon meer
Bedrijf heeft geantwoord
The app helped me turn movement into a daily habit instead of something I constantly postpone. Because the sessions are manageable, I don’t need to prepare mentally for training, I can just start. Ove... Toon meer
Bedrijf heeft geantwoord
I feel better in a very practical way: more energy, better sleep, and less tension in my body. The routines are simple, but when you do them regularly, the effect builds up and becomes very noticeable... Toon meer
Bedrijf heeft geantwoord
2,2
Slecht
88 reviews
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Harna Fit is a Cheat
Unlike professional operator, they are sneaky and out to cheat with the auto-renewal without any official communication before renewal date. They can claim that we consented when signing up for the trial program BUT critical details like auto-renewal was never highlighted to consumer's attention. If Harna Fit is genuine, you would have communicated in email to officially get the auto-renewal consent. If your app is helpful, wouldn't subscribers continue? Why resort to such dirty trick?
26 augustus 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Callie Hello Callie! Thank you for sharing your concerns. We’re truly sorry that the renewal process left you feeling this way.
We’d like to clarify that subscription pricing, renewal terms, and billing information are provided during the purchase process before payment is completed. Our subscriptions renew automatically by default to make it easier for our users, so they don't have to manually update their plans each time. We never want our users to feel misled or pressured, and we take concerns about charges very seriously.
We’d really appreciate the opportunity to review your specific case and the charge you mentioned. Please contact our support team at trust.support@harnafit.com with the email address associated with your account, and we’ll carefully check your subscription and payment details and do our best to help resolve the situation.
Best regards,
HARNA Team
**Very disappointing experience
**Very disappointing experience – I am requesting a refund for an unauthorized charge**
My experience with HARNA has been very negative. I paid approximately €12 for a 7-day trial, and later discovered that I had been charged an additional **€48.79** without my authorization.
When I contacted their customer support and requested a refund, I did not receive a clear solution. Instead of refunding my money, they repeatedly offered me free access, personal coaching, and various other benefits. I clearly stated several times that I did not want any of these offers and that I only wanted my money back, yet they continued sending me new offers.
This way of handling the situation is extremely disappointing and unprofessional. When a customer clearly requests a refund, they should receive a straightforward solution rather than repeated offers for additional services.
In my opinion, the way the subscription and its renewal are presented to customers can be very misleading, so I would strongly advise others to be cautious before using this service.
**I am still requesting a refund of the €48.79 that was charged to me.**
Based on my experience, I do not recommend HARNA.
7 juli 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Monika Hello Monika! Thank you sincerely for taking the time to share such detailed feedback. We’re truly sorry that your experience with HARNA was disappointing and that our communication did not leave you feeling heard or supported.
We always strive to make the subscription process as clear and transparent as possible. All relevant payment information, including automatic renewal terms, is presented before the purchase, and an order confirmation with your subscription details and the next renewal date is sent after purchase. We’re very sorry if this information was not sufficiently clear in your case.
We also regret that our support interaction did not meet your expectations. Our agents follow established policies and aim to provide appropriate solutions within those guidelines, but we understand that repeated offers were frustrating when you had clearly requested a refund.
Please be assured that HARNA operates honestly and transparently in all financial matters. We do not engage in fraud, deception, or any fraudulent financial practices.
We genuinely want to review your case carefully and address your concerns. Please contact our support team at trust.support@harnafit.com with the details of your situation so they can investigate it and provide the most appropriate assistance.
Kind regards,
HARNA Team
HARNAFIT (or whatever they call themselves, as they have several names) ARE SCAMMERS!
They are scammers!! I bought an £18.99 exercise app and they took £22.79, along with another £49.99, without my permission! They offer a 30-day refund but don't give it you! I asked PayPal to intervene but I think they get paid from HARNA and won't refund my money because they sent me a link (which I cancelled the same day and never used). DON'T TRUST HARNA; IT'S JUST A BIG SCAM. They said I got the "support" for only £49.99 but it should have been £120 instead! I didn't ask for this but it's compulsory with the exercises!!! 😡😡😡😡
18 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Stan! Thank you for taking the time to provide us with your valuable feedback.
It is important to emphasize that we do not engage in any deceptive practices and are committed to providing services that are legitimate. We never intend to charge for services or products that were not explicitly ordered and remain fully committed to promptly resolving any issues of this nature.
Please also note that additional materials cannot be added to a plan unless they were actively selected during registration. You can always opt out of these optional products in the order window. Please accept our apologies that this was not clear enough in your case.
We regret that your interaction with our support team did not meet your expectations. Please note that our agents adhere to strict company policies and strive to offer the best solutions within these guidelines. We appreciate your clarification and will pass it on to the team. We are always in touch if necessary.
Kind regards,
HARNA Team
ESTA EMPRESA ES UN FRAUDE
Esta empresa es un fraude , hace publividad engañosa para que sin tu tener conocimiento de lo que implica, ya que aceptas por un mes a 9,90€ , luego le suman el iva que no te habian dicho que iban a aplicar, además resulta que no es 1 mes, sinó que es una suscripción que no te han anunciado y aunque tu optes porque tu tsrjeta no se guarde, al mes te vuelven a cobrar y ahora el csrgo se multiplica por cuatro y te cobran 50$.
Una ESTAFA EN TODA REGLA
1 ./ PUBLICIDAD ENGAÑOSA
2 ./ RECOPILAN UN MONTON DE DATOS PERSONALES, que no se sabe lo que hacen con ellos.
3 ./ Te dicen que te hacen un descuento 60% y luego le suman el iva 21%
4 ./ tu contratas por 1 mes , (4 semanas)o las opciones de 1 semana o 12 semanas. Y te enteras al finalizar el plazo contratado que es una suscrpción, lo que es una estafa.
5 ./ Como lo consideran una suscripción al mes te cobran el 100% según unas tarifas que nunca vistes , en mi caso el cambio en euros de 50$(dolares amrricanos USA).
6./ CUANFO QUIERES CANCELAR EL MISMO DÍA QUE EL BANCO REFLEJA EL COBRO, TE DICEN QUE PUEDES ANULAR, Y ANULAS , PERO TE FICEN QUE NO TE PUEDEN REEMBOLSAR EL IMPORTE , QUE PUDES ACCEDER DURANTE UN MES O EL TIEMPO CONTRATADO Ó TE OFRECEN UNA OFERTA QUE SI QUIERES OLVIDARTE DE UNA SUSCRIPCIÓN QUE NUNCA SUPISTE QUE HABIAS CONÞATADO, ES MEJOR QUE NO ACEPTES ESA OFERTA.
7./ ESTA EMPRESA QUE USA PUBLICIDAD ENGAÑOSA NUNCA INFORMA QUE SI NO QUIERES CONTINUAR TE PUEDES DAR DE BAJA A TIEMPO , PARA QUE NO TE PASEN MÁS CUOTAS.
8./ Cuando pagas y NO MARCAS LA CASILLA GUARDAR FORMA DE PAGO, ESTO ES FALSO, ya que el diguiente pago te lo cobran a tu tsrjeta que tu NO MARCASTE GUARDAR, con lo cual debería ser un delito.
EN FIN TODO UN FRAUDE
6 juni 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
¡Hola, Lpatricia! Gracias por tus comentarios. Lamentamos que hayas tenido esa experiencia.
Queremos informarte que no tenemos nada que ver con ninguna táctica de estafa. Por favor, ten en cuenta que siempre intentamos ser transparentes: cada precio y detalle de la suscripción se muestra claramente antes de la compra, y también recibiste esta información en el correo de factura enviado justo después del registro. Los impuestos aplicables también pueden mostrarse según la normativa local.
Nos tomamos muy en serio la privacidad y gestionamos los datos de los usuarios de acuerdo con nuestra Política de Privacidad y la normativa vigente en protección de datos.
Entendemos tus preocupaciones y estaremos encantados de revisar tu caso en detalle. Por favor, contacta nuevamente con nuestro equipo de soporte proporcionando la información de tu cuenta para que podamos investigar y ayudarte mejor.
Un cordial saludo,Equipo HARNA
The web site purposefully decieves the…
The web site purposefully deceives the customer into taking more than they want. They do not give a refund even if you quit immediately.
Such a scam. Beware. Don’t do it
Update. I have been emailing HARNA since the 21st of May. Their response makes it sound like they will resolve this problem.
As soon as I realized that I had been deceived into taking more than the basic program I contacted them.
I have never used the program. I have been charged $50 USD more for a program I made clear I did not want.
They cancelled both immediately but, they never refunded me
18 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Debbie!
We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. Please know that transparency is very important to us. Our services are subscription-based, and any additional options can always be declined during checkout. We sincerely apologize if the process felt unclear or misleading in your case.
We truly value your feedback and would like the opportunity to look into your situation personally. Please contact us at support@harnafit.com, and our team will do their best to assist you as quickly as possible.
Kind regards,
HARNA Team 💙
They are frauds... stay away.. dont click anything on their website or ad.
I had a very bad exprience with them.. their Facebook ad is a trap.. they advertise it as 9 dollars.. and when u pay for it, another pop up comes telling that 81% weightloss is if u take meal plan..asking if you like to add meal plan .. when u click on it to look into details .. it directly deduct your money, without asking for any confirmation if i would like to proceed with that additional payment...when I contacted customer care and explained the whole scenario, they were ready to reduce the fee to less than a dollar and infact offered me 2 years of free subscription which I didnt want but refuse to return my money saying I dont fall under the category of refund.. in my opinion this is cheating and fraud.. how can u deduct moeny without confirming.. I suggest dont click on the ad itself..
So basically that 28 days challenge with Asian pirates is a scam.. u basically have to take 50 dollar mela plan which is never advertised and moeny deducted without asking...
Stay away from them...
23 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Khan! Thank you for taking the time to share your feedback.
We are sorry to hear that your experience with the app was negative and that you felt misled during the checkout process. I would like to assure you that we take transparency very seriously and do not condone fraud. All additional packages displayed during checkout are optional and should not be added without clear and active confirmation from the user. Please accept our apologies that this was not clear enough in your case.
We are also sorry that your interaction with our support team did not meet your expectations. Please note that our agents adhere to strict company Policies and strive to offer the best solutions within these guidelines. We appreciate your clarification and comments. We will be in touch if necessary.
Kind regards,
HARNA Team
Déceptive platform design and hidden charges!
Beware of how their platform works! They attract you with a cheap trial, but during the setup process, they use highly deceptive digital layouts (dark patterns). They insert pre-checked boxes, hidden buttons, and confusing screens that automatically add extra paid services—like fake coaching programs and meal plans—without showing a clear final summary of the costs. I never explicitly agreed to these extras and NEVER even utilized the application, yet they extracted nearly 60 USD from my account. When you ask for a refund, they refuse. This is complete dishonesty. Do not trust their interface!
10 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Michela! We are very sorry that you had this impression. We would like to assure you that we work transparently: all subscription terms are clearly stated and agreed to by the user on the checkout screen, and after purchase we send a confirmation email containing all renewals and plan details. When considering appeals, we always strictly adhere to the rules of our refund policy. If you have any questions or need help verifying your profile, please contact our support team at support@harnafit.com for assistance.
Signed up for what appeared to be a…
Thank you for replying. My concern is not that I “did not understand” subscriptions in general, but that the £47.99 renewal amount was not presented clearly enough before payment. The £5.99 introductory amount was far more prominent, while the higher recurring fee only became apparent afterwards within the receipt information.
I cancelled immediately upon seeing the renewal charge and contacted support straight away, but no refund was offered despite minimal use of the service. I appreciate the response, but I still believe the pricing presentation could be clearer for customers.
Signed up for what appeared to be a £5.99 fitness plan and was later auto-renewed at £47.99. The higher renewal fee was not made sufficiently clear before payment and only appeared within the receipt email. I cancelled immediately and requested a refund but it was refused. Disappointed with the lack of transparency around subscription pricing.
10 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Silva!
We sincerely regret that you did not understand the terms of the subscription. Our pricing structure, including introductory offers and subsequent renewal rates, is set out during the registration process in accordance with our company's transparency standards.
We want to make sure your problems are solved. Please contact us at [support@harnafit.com] so we can review your case and provide additional assistance regarding your subscription status. We appreciate your feedback as it helps us improve our communication!
Best wishes,
HARNA Team
Avoid at all cost
Avoid at all cost! It’s a scam as many others but grater. I was looking to signup and selected £24 (or about that much) option to start with. Have looked at other options not realised anything you click adds to your bill. There’s no clear instructions on how to proceed and what you’d be getting. Nothing was received following registration, no email, no message, nothing! But money has been taken. I’ve not been able to contact anyone as no details. Month on £99.99 has been deducted of my account. What for and why? I didn’t receive anything in a first place!! I also wasn’t aware of this turning into monthly subscription. Theft at its finest. I demand on my money back.
30 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Aga! Thank you for your valuable feedback.
It is important to emphasize that we do not engage in any deceptive practices and are committed to providing services that are not only legal but also meet the highest ethical standards. We never intend to charge for services or products that were not explicitly ordered and remain fully committed to promptly resolving any issues of this nature.
We understand how it can be when you simply wanted to try a trial version of the program, but also signed up for a product that you did not plan to purchase. Any additional options are only added if they are selected by the user. If the subscription process seemed unclear to you, we sincerely apologize.
Please know that our agents are always ready to help you resolve the situation. For a detailed review of your situation and assistance, please contact our support team at support@harnafit.com, providing all the details of your case.
Kind regards,
HARNA Team
If i could leave 0 stars I would
If i could leave 0 stars I would. Hidden fees without clarity and auto renewal. Tried to claim refund and they would not let me due to their email on subscription. Total rip off and poor service.
18 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Jan! We are sorry to hear about your negative experience with the app.
Please be assured that no additional content or services can be added to your plan without your active confirmation and choice. We also strive to ensure that the subscription process is completely transparent. All payment information, including automatic renewal, is clearly displayed up front. Immediately after purchase, you will also receive an order confirmation with all subscription details and the date of the next renewal. Please accept our apologies if this was not enough for you.
We regret that your interaction with our support team did not meet your expectations. Please note that our agents adhere to strict company policies and strive to offer the best solutions within these guidelines. For a detailed review of your situation and assistance, please re-contact our support team at support@harnafit.com, providing all the details of your case.
Kind regards,
HARNA Team
I didn’t think short sessions would do…
I didn’t think short sessions would do much, but they actually make a difference over time.
4 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Linda! Thank you for your feedback!
We’re really glad to hear that even short sessions are making a difference for you over time. Consistency is often more important than duration, and small, regular workouts can lead to real and lasting improvements in strength, energy, and overall well-being. Keep going at your own pace — every session counts, and your progress builds step by step.
Kind regards,
HARNA Team
No reembolsan las Renovaciones y cargos a la tarjeta de Crédito que hace SIN Autorización
Renovaciones y cargos a la tarjeta de créditos No Autorizados.
En su última comunicación dicen que:
1. Realizan estos cargos según el plan seleccionado pero yo no he seleccionado ningún plan.
2. También dicen que se especifican los términos en la pantalla de pedido, pero yo no les pedí nada.
3. Dicen que tienen dificultad para encontrar mi perfil y que puede ser debido al uso de un correo electrónico diferente durante el registro. Solo les he escrito de un mismo correo y a ese correo les voy a escribir nuevamente cómo me piden, con la finalidad de que me reembolsen mi dinero.
11 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
¡Hola Liliana! Lamentamos sinceramente la experiencia que has tenido y entendemos lo frustrante que puede ser esta situación. Sentimos mucho la confusión relacionada con las renovaciones y los cargos.Queremos asegurarte que trabajamos con honestidad y transparencia en todos nuestros procesos. Nuestros servicios funcionan mediante suscripción, y las opciones adicionales son seleccionadas manualmente por los usuarios durante el proceso de compra. Además, las cuentas se crean manualmente y el pago debe ser confirmado directamente por el usuario en nuestro sitio web oficial. También ofrecemos la posibilidad de rechazar productos adicionales durante el pedido. Lamentamos sinceramente si este proceso no fue lo suficientemente claro en tu caso.
Valoramos mucho tu comentario y queremos analizar tu situación con más detalle. Por favor, escríbenos a support@harnafit.com y haremos todo lo posible para ayudarte y resolver el problema lo antes posible.
Saludos cordiales,
Equipo de HARNA
Sometimes too repetitive
After a while, some exercises start to feel familiar. Not a big issue, but noticeable.
1 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Anne!
Thank you for your feedback! We are constantly updating the exercise library to diversify your workouts. Your remark has already been passed on to the development team to improve the program's algorithms. We hope that the next classes will pleasantly surprise you!
Best regards,
HARNA Team🙌🏻
Son unos auténticos estafadores
Son unos auténticos estafadores, primero te ofrecen un precio por vídeos de pilates el cual es aceptado y luego sin previo aviso te empiezan si quieres continuar con nutrición etc y finalmente sin darte precio de nada ves que te cobran por todo y luego te mandan que te has suscrito y que la siguiente cuota es de 109€.
Son empresas que roban en el lo ves que te descuentan dos pagos reclamas y te dicen que no y aunque pagues con paypal luego paypal no puede hacer nada. Ladrones eso es lo que son
6 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
¡Hola Joana! 💫 Lamentamos mucho tu inquietud. Queremos informarte que no tenemos nada que ver con tácticas fraudulentas. Te informamos que no se pueden agregar materiales adicionales al plan sin que los selecciones. Agradeceríamos la oportunidad de hablar sobre esto y encontrar una solución. Por favor, contáctanos directamente a support@harnafit.com para que podamos encontrar una solución satisfactoria.
Saludos cordiales,
Equipo de HARNA
Absolute scam
Absolute scam! DONT SIGN UP! I wanted to just try it one-time, but what they don't tell you is being added to an autorenewal contract. They don't notify you of payments taken, or even closer to the time either, allowing me an option to cancel. Takes your money (they charged me over £100 for 3 months, what a rip off!!) and doesn't provide a refund when requested. Useless customer service coming up with all sorts of excuses not to return my money.
8 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Samantha! We are very sorry that you had a negative impression. We assure you that our company works transparently and is not involved in fraudulent activities, as all subscription and auto-renewal terms are indicated on the order screen. Payment information is also duplicated in the confirmation email, and the ability to manage the subscription is available to users at any time. For a detailed analysis of your situation, please contact our support team at support@harnafit.com.
This company is out to scam you
This company is out to scam you. I took out a 7 day trial for £5.99 and have subsequently been charged a £47.99 membership fee. Please be aware this how they get you. They have refused to refund. Very disappointing I wish I had read all the bad reviews stating this had also happened to them before I took the trial!!
10 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Jacqui!
We sincerely regret that you feel this way. Please be informed that we have not seen any improvement in fraudulent activities. We do not hide any information; everything is presented on our website as well. Our goal is to be as transparent as possible about our pricing structure. For your refund request, please note that our support team reviews each case according to the refund policy in effect at the time of purchase.
We would like to clarify that our 7-day trial provides users with full access to the app before they start their subscription. As stated on our checkout page and in the terms of service, the trial automatically converts to a full membership unless canceled at least 24 hours before the trial ends.
We're always here to help you, so please contact our user support for emel [support@harnafit.com]. We appreciate your feedback and are committed to improving our communication with our users. Thank you for your feedback!
Best wishes,
HARNA Team
Was offered a introductory offer of…
Was offered a introductory offer of £11.99 so paid through paypal. When i looked alittle later they had charged me 2 further costs so totalling over £90.
Be aware as i wasnt asked about these further costs and now cant get a refund just offers of increasing a membership at what costs???
Poor service/ scam
10 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Theresa!
Thank you for bringing this to our attention. We are very sorry for the confusion about the surcharges. Our aim is to be fully transparent with our proposals, and we would like to investigate why these allegations took place.
Please contact our dedicated support team at [support@harnafit.com] to learn about your transaction. We undertake to review your case and ensure that it is resolved to your satisfaction. Your trust is very important to us, and thank you for your feedback!
Best regards,
HARNA Team
Not flashy, but works
The app itself is pretty simple visually. Nothing fancy, but it does what it’s supposed to.
29 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hi Jessica, thanks for your honest feedback! We’re glad the app meets your needs, and we’re always working on making it even better. If you have any ideas or suggestions, feel free to share! 😊
If you’re new
If you’re new, it’s great. If you’re more experienced, you might want something extra.
20 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Zoya!
We really appreciate this honest take! We're glad you found an app that's great for those starting their journey. We also hear you loud and clear about our more experienced users. We are constantly expanding our library to include higher intensity challenges and more advanced techniques so that no one reaches a plateau. Thank you for your contribution to our company's development!
Best regards,
HARNA Team⭐️
Good but takes time to adjust
The templates are nice but I needed some time to understand how to structure everything properly. Once I got it, it was ok. Would be nice to have more examples for beginners
21 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Theodore!
We’re so glad to hear that everything clicked for you and that you’re enjoying the templates! However, we take your point seriously—getting started should be as seamless as possible. We’re actually working on expanding our guide and adding more real-world examples specifically for beginners to bridge that initial gap. Your feedback helps us prioritize exactly what needs more clarity. Now that you’ve mastered the structure, we can't wait to see what you achieve. If you have any specific examples you wish you’d seen at the start, feel free to share them with us!
Sincerely,
HARNA Team☀️
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