Unlike professional operator, they are sneaky and out to cheat with the auto-renewal without any official communication before renewal date. They can claim that we consented when signing up for the tr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Azienda non seria, pessima!!! Vendono un mese di abbonamento a pochi euro poi magicamente arriva un rinnovo automatico di 89 euro che affermano tu abbia confermato. È tutto studiato per fregate i sol... Toon meer
Bedrijf heeft geantwoord
The app helped me turn movement into a daily habit instead of something I constantly postpone. Because the sessions are manageable, I don’t need to prepare mentally for training, I can just start. Ove... Toon meer
Bedrijf heeft geantwoord
I feel better in a very practical way: more energy, better sleep, and less tension in my body. The routines are simple, but when you do them regularly, the effect builds up and becomes very noticeable... Toon meer
Bedrijf heeft geantwoord
2,2
Slecht
88 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No pressure feeling
There’s no guilt if I skip a day, which I appreciate. But at the same time, I sometimes need more push.
1 mei 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Diane! Thanks a lot for your thoughtful feedback!
We’re really glad you appreciate the flexible approach — it’s important to us that you feel comfortable and not pressured. At the same time, we totally understand that staying motivated can sometimes be challenging. That’s why we offer features like in-app challenges, which can help you stay consistent, set small goals, and keep your progress exciting. You can also explore different program settings and adjust intensity to find what keeps you most engaged. We’re continuously working on adding more motivational tools and improving the overall experience, so your feedback truly helps us grow.
If you ever have questions or ideas, feel free to reach out to us at support@harnafit.com — we’ll be happy to help!
Kind regards,
HARNA Team
I like that I can adjust things
I like that I can adjust things, but sometimes I’m not sure if I’m following the “best” path.
10 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Taylor! Thank you for your feedback.
We’re glad you like the flexibility of the app. It’s completely normal to feel unsure at times — the program is designed to adapt to different goals and levels, so there isn’t just one “perfect” path. You can always adjust your direction in the app based on how your body feels and what results you want to focus on. If you’d like guidance, our support team at support@madmuscles.com will be happy to help you choose the best setup for your goals.
Kind regards,
HARNA Team
Small changes add up
At first it didn’t feel like much. But after a few weeks, I noticed I move differently, especially in everyday things.
27 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
This is the ultimate goal! Real fitness isn't just about the workout—it's about how you feel in your everyday life. We are so proud of you for sticking with it long enough to see those "small changes" turn into a brand-new way of moving. Keep going, the best is yet to come!
Only after the money!
Update: I have been offered and issued a 50% refund, with very helpful customer service, which is most appreciated and although it has not changed my opinion about the produce, it HAS changed my opinion about the company. Thank you!
I thought I had cancelled the subscription but mustn’t have followed through on the action as subscription autorenewed and kindly deducted £107 from my account!! I contacted immediately after being notified by PayPal asking for a refund as I have not used the app, which they can see, and have no intention of using the app as I do not like it following trial period. After multiple attempts to reason with them they have refused to refund. I understand that your subscription is an auto renewal one, but as explained I did not intend to renew and now I’m down over £100. I have not accessed the app or used any of your services. I contacted on the very day of the renewal. Whatever happened to human decency, consideration and case by case review depending on circumstances?!? Clearly all about the money. Thanks for nothing. Very, very disappointed!!
25 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Jackie,
We are sincerely sorry for the disappointment and frustration caused by this renewal. We completely understand that realizing a subscription has renewed when you intended to cancel is an upsetting experience. We want to look into your case with the highest priority.
As a service dedicated to supporting our users' fitness journeys, we strive for transparency by detailing our auto-renewal terms on the payment page at the time of purchase. We take your feedback regarding human decency and case-by-case reviews very seriously, as we want to ensure our billing policies are managed fairly.
Please reach out to us again at support@harnafit.com and include "Trustpilot" in the subject line of your email. This will allow us to locate your account immediately and transfer your request to our billing department for a priority review, so we can re-evaluate the circumstances and do our best to find a fair solution for you as soon as possible.
Sincerely,
Harna Team
This is a scam
This is a scam ! I signed up for a 4 week plan, £11.99 and they also took another £49.99 from my PayPal account without asking or preparing me ! I don't know what this extra payment is for as it was not made apparent in signing up ! 🤷. Hidden "extras" no doubt. Wishing I had just looked for pilates videos on YouTube 🤔
25 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Karen! Your comments are very important to our team - thank you for bringing this to our attention.
I understand your concern and I am sincerely sorry that our service caused such a reaction in you. I assure you that our company operates according to the highest ethical standards and principles of transparency and never resorts to fraudulent practices. We value the loyalty of our customers and are always ready to provide support.
We would like to point out that any additional options are added only if they are selected by the user. If the subscription process seemed unclear to you, we sincerely apologize. Your feedback is very important to us.
Please, if you feel that your case has not received due attention, write to us again at support@harnafit.com and our agents will be happy to review it again in as much detail as possible.
Kind regards,
HARNA Team
Azienda non seria
Azienda non seria, pessima!!!
Vendono un mese di abbonamento a pochi euro poi magicamente arriva un rinnovo automatico di 89 euro che affermano tu abbia confermato. È tutto studiato per fregate i soldi e tutto costruito con l'IA, non pagano nemmeno dei dipendenti, anche nelle risposte per email o alle recensioni ci sono frasi preimpostate e formali solo per non perdere credibilità. Inorridita dalla mancanza di morale di questa azienda.
24 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Ciao Elisa!
Ci rammarichiamo sinceramente per la tua delusione e vogliamo chiarire subito che la tua esperienza non riflette i valori della nostra azienda. Sappiamo cosa significa dover affrontare un'accusa inaspettata. Le condizioni di rinnovo sono specificate nella fase di acquisto, ma se ritieni che ci sia stata scarsa trasparenza o un errore tecnico, vogliamo approfondire il tuo caso.
Si prega di notare che non abbiamo riscontrato alcun miglioramento nelle attività fraudolente. Non nascondiamo alcuna informazione: tutto è disponibile anche sul nostro sito web. Collaboriamo con i migliori specialisti per creare piani altamente personalizzati che aiutino i nostri clienti a raggiungere i loro obiettivi individuali.
Dietro il nostro servizio c'è un team che lavora ogni giorno. Vi chiediamo l'opportunità di fare ammenda. Inviaci un'e-mail direttamente all'indirizzo [support@harnafit.com] con il tuo indirizzo e-mail, così possiamo esaminare il tuo problema. Faremo tutto il possibile per verificare la situazione degli abbonamenti e individuare una soluzione equa. Grazie per il tuo feedback!
Sinceramente,
Squadra HARNA
Beware!!
Beware!!! I signed up for a trial and today I find out that they have been charging me 39.99 a month without my permission. When I reached out to them to ask them to stop and refund at least one month and cancel it so as to never charge me again, they wrote back about what a great app they have!
23 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Diane! We sincerely apologize for the unpleasant experience you had with our app.
We are very sorry that you encountered this situation. However, we want to assure you that we adhere to the principles of honesty and transparency in all our processes. This is a very important aspect for us. We always inform users that we operate on a subscription model, meaning our services are provided on the basis of regular payments. After canceling your subscription through our website, no further charges should occur. To cancel your subscription, we must receive your request 24 hours before the renewal date. Please accept our sincere apologies if any information was unclear in your case.
We greatly value your feedback, so it is important for us to understand your situation. Please email us at support@harnafit.com and our agents will review your situation again. They operate in accordance with our company’s policies and will certainly find the right solution for your situation.
Sincerely,
HARNA Team
Clear but not boring
Instructions are simple and easy to follow. Not super exciting, but that actually helps me stay focused.
9 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello! 😊
Thank you for sharing your experience. We’re really glad to hear the instructions feel clear and easy to follow — that’s exactly what we aim for. It’s great that the straightforward style helps you stay focused and consistent. Keep going at your own pace — you’re building something strong.
Sincerely,
HARNA Team 💙
I started doing it randomly
I started doing it randomly, now it’s just something I do without thinking. That’s probably the biggest change.
21 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Zeke! Thank you for sharing your experience. We’re really glad to hear that the workouts have naturally become part of your routine. That kind of consistency is a great step forward and shows real progress in building a healthy habit.
Kind regards,
HARNA Team
Some days I don’t feel like training at…
Some days I don’t feel like training at all, but this feels manageable. Even a short session feels like I did something useful.
31 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hi Jessica! Thank you for the review! We are happy that you enjoy your workouts! Keep going!
Not overwhelming
There’s enough variety to keep it interesting, but not so much that I feel lost. That balance is rare.
12 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hi Naomi, thanks for your lovely feedback! We're thrilled to hear you enjoy the variety without feeling overwhelmed. Striking that perfect balance is exactly what we aim for. Stay tuned for more exciting options coming your way! 😊
Don't do it!!
You state that the issue was resolved, but let's make it clear. An honest company would have refunded the payment immediately, especially when the company was notified the day a charge took place and the product not used. It's only resolved on your end because you reached out to say I won't be refunded. It's definitely not resolved on my end because I had to pay 39.99 for a subscription that I didn't sign up for due to your misleading payment options that roped me into a subscription anyway. The only way this matter is resolved is by refunding the 39.99, anything else is your company knows exactly what it's doing and you're stealing money from people.
4 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello, Jenny! We are very sorry that you were not satisfied with the decision, but we would like to point out that all subscription and payment terms are always transparently stated on the checkout screen, and since your situation has already been reviewed according to our policy, for further clarification or assistance, please contact our support team.
Do NOT I repeat Do NOT sign up with…
Do NOT I repeat Do NOT sign up with this company. I applied for the $19.99 US plan stupidly without checking reviews first. Lesson learned. The next thing I know, my credit card was charged another $49.95 US for some kind of food plan that I DID NOT authorize.
Then I was informed that in 3 months my so called plan would renew for $89.99 US. I contacted them and they say they canceled the renewal and that my card will not be charged for the renewal. I do hope this is true since they now have my card number so I am very nervous about this.
After repeated attempts for a refund, their response was that I don't qualify for a refund because I signed up for the eating plan which I absolutely did not.
I will be filing a report with the BBB as well and will contact my bank to watch for further charges from this company.
It's clearly a scam.
1 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Pat! We are very sorry that you have any concerns, but we would like to point out that we have nothing to do with fraud, and all conditions and additional offers are always indicated during checkout, so for a detailed check of your request, please contact our support team for help.
Beware of buying any subscription from…
Beware of buying any subscription from HARNA. They clearly continue to charge you without warning and will not refund. There policy they claim is clearly on their site but it was not apparent to me. I only bought a 3 month package to try and it continued with them charging me after that 3 months! They will not refund!!!
1 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Elizabeth! We are sorry that our support service did not meet your expectations. Our support team always tries to find the best solution to the problem. We are guided by our Terms and Conditions which you can view on our website. We operate on a subscription model, which means that our services are available through recurring payments. By subscribing, you gain access to our exclusive content, resources, and features. All payment details, including information about automatic renewal, are provided upfront. Please contact us again at support@harnafit.com and we will try to do everything possible to help you.
Best wishes,
HARNA Team
Costumer service experience
I didn't even tried the App or the workouts, as I became so frustrated with costumer service.
After completing my initial purchase, I was directed to additional pages where, without clear intent or confirmation, further products were added with a simple click. The process was not sufficiently transparent, and it was easy to proceed without fully realizing that additional charges were being incurred. When I, minutes after, contacted costumer service to ask for a cancelation and refund, was offered freebies after freebies but never a refund ( which was actually denied). After many emails I managed to get a refund but my believe in the company's communication and transparency is none... won't try it again even if the workouts are good...
1 april 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Ana! Your feedback is very valuable and we appreciate you sharing it.
We are sorry to hear that you were disappointed with the customer service. Please know that our agents follow strict company Policies and strive to offer the best solutions within these guidelines. I want to assure you that our company operates with integrity and transparency. Our goal is to provide real value through personalized fitness and nutrition services.
Please also be assured that no additional materials or services can be added to your plan without your active confirmation and choice. Any additional options are always clearly displayed before purchase, and nothing is automatically applied without your consent. We also provide the ability to opt out. Please accept our apologies if the information was not clear enough in your case.
We are glad that you received your refund and that you shared these clarifications with us. We will pass them on to the team. In touch if necessary!
Kind regards,
HARNA Team
No unnecessary complexity
I appreciate that the app focuses on movement instead of overloading you with features and distractions.
9 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Amy!
Thank you for the kind words! We are glad that you appreciate simplicity and focus on movement— is exactly what we strive for. Our goal is to keep the experience clean, effective, and free of unnecessary distractions so you can stay consistent and enjoy your workouts. Good luck in achieving your fitness goal!
Best regards,
HARNA Team🙌🏻
Jeg har opsagt min abbonnement mit det…
Jeg har opsagt min abbonnement mit det samme, men venter på erstatning af den anden betaling på 49 Euro. Harna skrev til mig at de bliver tilbagebetalt. Det skete dog ikke.
23 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hej Assia,
Vi er oprigtigt kede af den frustration, som det har medført, at du stadig venter på din tilbagebetaling på 49 euro, selvom du har fået besked om, at den ville blive returneret. Vi forstår fuldt ud, hvor frustrerende det er at vente på penge, som man er blevet lovet.
Vi vil gerne forsikre dig om, at HARNA er en legitim tjeneste, og vi overholder altid vores løfter om refundering. Nogle gange kan der opstå forsinkelser i bankbehandlingen, eller der kan være sket en teknisk fejl, som vi meget gerne vil undersøge med det samme for at få rettet op på situationen.
Du bedes kontakte os igen på support@harnafit.com. Vores team er klar til at prioritere din sag, tjekke status på din tilbagebetaling og gøre alt, hvad vi kan for at hjælpe dig og sikre, at du modtager dine penge så hurtigt som muligt.
Med venlig hilsen,
HARNA-teamet
This app is a fraud
This app is a fraud, it looks legit but I was never able to even use it, don’t spend time or money on it, believe me I wish I would have checked reviews before.
23 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Nira,
We are truly sorry for the frustration and disappointment you've experienced since you haven't been able to use the app after signing up. We understand how upsetting it is to pay for a service and then face technical barriers that prevent you from starting your journey.
We want to reassure you that HARNA is a legitimate service, and we aim to provide a seamless experience for all our users. If you are unable to access the app, it is likely due to a technical glitch or a login error, which we want to fix for you immediately.
Please reach out to us at support@harnafit.com. Our team is ready to investigate your account, resolve the access issue, and do everything possible to assist you and find an appropriate solution for the time you’ve lost.
Sincerely,
The HARNA Team
Helps with posture and core
After a few weeks, I noticed some improvement in posture and core strength. The results are there, but progress feels quite gradual and not always very noticeable.
20 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Robert! Thank you for sharing your experience.
It’s great to hear that you’re noticing improvements in posture and core strength. Gradual progress is normal, especially with sustainable, long-term fitness. We continuously update workouts to help make results more visible and engaging. Keep going — every small step counts!
Kind regards,
HARNA Team
Helps me feel better overall
I feel better in a very practical way: more energy, better sleep, and less tension in my body. The routines are simple, but when you do them regularly, the effect builds up and becomes very noticeable. It’s the kind of progress that feels sustainable and improves daily life, not just fitness on paper.
3 maart 2026
Review zonder uitnodiging
Antwoord van Pilates Harnafit
Hello Erin! Thank you for sharing your experience. We’re thrilled to hear that the routines are bringing you more energy, better sleep, and less tension. Consistent practice really does make a noticeable difference, and it’s wonderful that the progress feels sustainable and benefits your daily life. Keep up the great work!
Kind regards,
HARNA Team
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