Property was excellent but having trouble getting our £250 deposit returned! When contacting them they just say it has been released and to contact our bank. It is now well over 2 weeks and no commu... Toon meer
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Lees wat reviewers zeggen
This apartment in Applewood Mill Road was simply superb. So comfortable, close to so many Supermarkets like Tesco, Iceland and restaurants to eat like Pizza Hit , Doner kebab. The rooms were very clea... Toon meer
Bedrijf heeft geantwoord
We had a very pleasant stay at Ashbourne heights last weekend. Pillow partners have been great in providing necessary information along the way. We did incur an issue while staying there which was qui... Toon meer
Bedrijf heeft geantwoord
We have been using Pillow Partners to manage our properties in Ayrshire for the last 4 years. Edith Clark has been our point of contact from day one and is extremely helpfully and puts our minds at ea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Serviceaccommodatie
- Vakantieaccommodatie
- Vakantiewoning verhuurbedrijf
- Eigendomsbeheerder
- Appartementverhuur voor korte termijn
Geschreven door het bedrijf
Pillow Partners are the UK's leading social impact short term rental company. We ensure every stay with us is linked to doing good for communities.
Contactgegevens
Centre of Excellence, 15 Durham Street, G41 1BS, Glasgow, Verenigd Koninkrijk
- 01292434654
- info@pillowpartners.co.uk
- pillowpartners.com
3,9
Goed
771 reviews
Heeft 38% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Pillow Partners management services
We have been using Pillow Partners to manage our property in Troon since early 2024. Edith Clark has been our main point of contact since we purchased the property and is extremely helpfully especially when applying for the short term lets licence. She notifies us when we require any certificate renewals, and if there are any issues with the property. Their fully managed service takes the pressure off as Edith actively advertises the property, organises the cleaning and turnovers and deals with any maintenance issues that arise. Would highly recommend their services.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your thoughtful review and for choosing Pillow Partners to manage your property in Troon. We're so pleased to hear that you've had a positive experience with our fully managed service.
Edith will be especially happy to know how much her support has meant to you. Taking the pressure off our clients and making property management as smooth as possible is exactly what we strive for.
Your recommendation means a great deal to us, and we look forward to continuing to support you and your property in the months and years ahead. Pillow Partners
Great cooperation
I've been working with Pillows Partners for over two years now and have never experienced any serious problems. If any minor issues arise, my area managers and I resolve them quickly and efficiently, benefiting both parties. (I'd especially like to thank Danielle Greetham for her professionalism and the dedication she puts into her work; working with her is a pure pleasure.) Our collaboration is friendly, and I know I can rely on their professional approach to the work the entire team does. I've worked with many companies, and I must admit that Pillows Partners is one of the best. Thank you and best regards to the entire team and each and every one of you.
8 oktober 2024
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your glowing review and for being a valued part of the Pillow Partners community for over two years. We're truly grateful for your continued trust and partnership.
It’s wonderful to hear that your experience with us has been smooth, collaborative, and solution-focused, that’s exactly the kind of relationship we aim to build. Your kind words about Dani mean a lot, and we’ll be sure to pass them on. She, along with the rest of the team is dedicated to delivering the highest level of service, and we're so pleased to know that’s been reflected in your experience.
Thank you again for your trust, your cooperation, and your generous feedback. We look forward to many more years of working together. Pillow Partners
Perfect Partners
Pillow Partners and my contact Edith Clark have been and continue to be professional, friendly, and always providing help and a solution to any questions or issues with my property.
I highly recommend Pillow Partners and Edith Clark. Thank you.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind recommendation and thoughtful words. We're thrilled to hear that you've had such a positive experience with Pillow Partners, and especially with Edith.
Providing friendly, professional support and finding solutions when challenges arise is exactly what we aim for, so it's wonderful to know Edith has delivered that consistently for you.
We truly appreciate your trust in us and look forward to continuing to support you and your property. Pillow Partners
We've been clients of Pillow Partner for two years
We've been clients of Pillow Partners for a couple of years now, and our property manager Edith Clark has been nothing short of remarkable. She has held our novice hands through the whole process and has guided and supported us in managing the property and complying with statutory requirements. Well worth engaging if you have a property to let.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for for taking the time to share your experience. We're absolutely delighted to hear that your journey with Pillow Partners over the past two years has been a positive one.
Edith will be thrilled to know how much her support has meant to you, we truly value the trust you’ve placed in us. If there’s ever anything more we can do to support you and your property, please don’t hesitate to reach out. Pillow Partners
Would highly recommend...
We have been using Pillow Partners to manage our properties in Ayrshire for the last 4 years. Edith Clark has been our point of contact from day one and is extremely helpfully and puts our minds at ease with her knowledge and experience in the field of short-term lets. Their fully managed service takes the pressure off my business as Edith actively advertises the property, organises the cleaning and turnovers and deals with any maintenance issues that arise. Would highly recommend their services.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind words, we’re truly grateful for your continued support.
We're so pleased to hear how much of a difference Edith has made and that her support has given you peace of mind and helped ease the pressure of managing your properties.
Providing a seamless, fully managed service is exactly what we aim for, and your feedback reassures us that we're delivering on that promise.
Thanks again for the recommendation, we look forward to many more years of working together! Pillow Partners
Amazing company!
I have been doing work for Pillow Partners for several years now as one of their service engineers and they are an absolute dream to work alongside. Emma Wolfe and Ciaran are my two main points of contact and both are absolutely fantastic at what they do, I cannot praise them enough.
The properties are always well maintained and their communication and organisation for arranging work is always straightforward and hassle free, really an absolute breeze to work alongside!
7 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind words, it means a lot to us!
Working with reliable and dedicated service partners like yourself makes all the difference, and we're genuinely grateful for the ongoing relationship we’ve built over the years.
Emma and Ciaran will be especially pleased to hear your feedback, it’s fantastic to know that effort is reflected in your experience with us. Here’s to many more years of working together and thank you again from all of us at Pillow Partners!
Great company to work with.
Great company to work with.
Emma, Ciaran and Edith at pillow partners go above and beyond if any problems occur.
Would highly recommend Pillow Partners.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for taking the time to leave us a review. We're genuinely delighted to hear that you've had such a positive experience with Emma, Ciaran, and Edith, they’ll be so pleased to know their efforts have made a difference!
At Pillow Partners, we’re committed to supporting our clients every step of the way, so it's great to hear that our team has gone above and beyond when needed.
Your recommendation means a lot to us, so thank you again for your trust and support. Pillow Partners
Praise for ‘Pillow Partner’s Edith Clark.
I am new to short term let and Edith Clark has been a Godsend. As soon as I handed over the keys I was totally relieved as I was finding the task of managing everything to do with my property daunting. Edith guided me through everything and I have been extremely pleased by the number of guests to my property, fully booked in the first month. I have no hesitation in recommending Edith Clark from ‘Pillow partners’ to deal with all aspects needed for a successful short term let property.
5 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your thoughtful and encouraging feedback. We're absolutely delighted to hear how much of a difference Edith has made in your short-term let journey. Starting out can certainly feel overwhelming, so it's wonderful to know that Edith was able to guide you through the process and provide the support you needed.
We’ll be sure to share your kind words with her, she’ll be thrilled to know her efforts have had such a positive impact! Pillow Partners
Good Company to work with friendly…
Good Company to work with friendly Honest very well experience in short term lets
5 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you for your kind words! It’s always a pleasure working with people who share our commitment to quality and professionalism in the short-term let industry.
We appreciate your support and look forward to continuing our work together! Pillow Partners
Pillow Partners- Dani
I had a great stay with Pillow Partners! Dani Greetham was fantastic — very knowledgeable, friendly, and always quick to help with any questions. The property was clean, comfortable, and well-prepared, making my stay easy and enjoyable. I would definitely recommend Pillow Partners and would be happy to book with Dani again in the future!
4 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your lovely feedback! We're delighted to hear you had such a great stay and that Dani made a positive impression, she’s a valued member of our team. It’s fantastic to know the property met your expectations and helped make your stay comfortable and enjoyable. We truly appreciate your recommendation and would be more than happy to welcome you back anytime! Pillow Partners
Pillow Partners - Emma Wolfe
I deal with Emma Wolfe, from Pillow Partners, on several properties, for several owners.
I often attend these properties, deal with their Property Manages and meet some of their guests and clients.
Pillow offer a unique service to Property Owners looking to enter the short term rental market (Air B&B), contract leasing and manage property rentals.
Can highly recommend Emma Wolfe, who oversees the Glasgow & South Lanarkshire areas plus the rental business.
If you are looking for a ShortStay accommodation to rent, have managed or advice how to get into this market, Emna is the person to speak to,
1 september 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your thoughtful review and kind recommendation. We're thrilled to hear that your ongoing experience with Emma Wolfe and our team at Pillow Partners has been so positive. Emma is a fantastic representative of our values, knowledgeable, approachable, and dedicated to delivering great results for both property owners and guests.
We’re proud to offer a comprehensive and flexible service for those looking to enter or grow in the short-term rental market, and it’s always rewarding to hear that this is reflected in your interactions with us.
Thanks again for your continued support, we really appreciate it and look forward to working with you across many more successful properties. Pillow Partners
Professionalism ✅
We've been working with Danielle Greetham, a property manager at Pillow Partners, for quite some time now, providing cleaning services for the guests at the properties she manages. The collaboration has always been smooth — communication is clear, prompt, and professional. Danielle is great to work with, and the entire team at Pillow Partners has been reliable and supportive. It's been a pleasure being part of such a well-organized and professional partnership!
4 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for taking the time to share your experience working with Danielle and the wider Pillow Partners team. We truly value the strong working relationship we’ve built with you, your professionalism and reliability play a key role in helping us deliver a high standard of service.
We’re so pleased to hear the collaboration has been smooth and positive, and we look forward to continuing our partnership for many more successful stays to come! We will pass this onto Dani! Pillow Partners
I recommend using Emma.
Emma worked on all my issues of property’s whilst I was away. She was happy to use all her workmen team to get my appropriate certifications and was really helpful during this process. Easy to communicate with and eager to get the jobs done.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind review and recommendation. We're delighted to hear that Emma was able to take care of your property needs while you were away and that the process was smooth and efficient. We truly appreciate your trust in us and look forward to supporting you and your property again in the future. We will be sure to pass your review to Emma! Pillow Partners
AVOID
Avoid at all costs completely useless and continually lie .
Thanks for your response ive contacted you directly many times - utterly useless with overseas call centres.
30 september 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you for taking the time to leave a review. We're genuinely sorry to hear that you feel this way. However, as there are no details provided and the review is anonymous, we're unable to investigate the situation or respond to the concerns you've raised.
At Pillow Partners, we are committed to honesty, transparency, and delivering a reliable service to both our property owners and guests. If you’ve had a negative experience, we’d really appreciate the opportunity to understand more and work towards a resolution.
Please do reach out to us directly at info@pillowpartners.co.uk and a member of our team will be more than happy to help. Pillow Partners
I’ve been doing the housekeeping for…
I’ve been doing the housekeeping for Pillow Partners since 2021, and working with Danielle Greetham has been a great experience. The whole process - from bookings and onboarding new properties to sharing guest feedback - is always smooth and efficient. Communication is excellent, which makes everything run so much easier. I really enjoy working with Danielle and look forward to providing this service for many more years.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind words and for sharing your experience of working with us. It's always a pleasure to hear from our trusted partners, and we're especially grateful for the strong working relationship we've built with you over the years.
Your feedback about working with Dani means a great deal. She takes great pride in maintaining clear, efficient communication and supporting our housekeeping partners, and it's fantastic to hear how that’s helped things run smoothly on your side.
The work you do is such an important part of the guest experience, and we genuinely value the professionalism, reliability, and care you bring to every property. We’re really looking forward to continuing this partnership for many more years to come. Pillow Partners
Great Service accommodation management company
My serviced accommodation has been managed by Pillow Partners for 3 months now and Lyndsey, my local manager, has been excellent. Any niggles are handled quickly and smoothly. Guests have given really good reviews about their communication with her too. I've been paid on time and have access to the calendar and statements online. What I really like about their set up is that I can use my own property when I want (apart from when guests are there) which is something other management companies do not let you do as they have stricter owner usage policy. I would definitely recommend using them.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your kind and detailed review. We're really pleased to hear that your experience with Pillow over the past few months has been such a positive one.
It’s great to know that Lyndsey has been providing excellent local support, she’s a valued member of our team, and your comments about her responsiveness and guest communication mean a lot.
We believe in offering a management service that works for each owner’s individual needs, so it’s great to see that this has made a difference for you.
Thanks again for the recommendation, we truly appreciate it and look forward to continuing to work with you! Pillow Partners
My experience with communicating with e
We have had the pleasure of working alongside Edith at Pillow Partners, and I cannot recommend her highly enough. Her communication skills are excellent – always clear, timely, and professional, which makes coordinating work smooth and stress-free.
Edith is also extremely professional in every interaction. She ensures that everything is well-organised and that expectations are set out from the start, which is invaluable when managing multiple properties and clients. She is approachable, efficient, and consistently supportive, which makes her a fantastic partner to work with.
It’s refreshing to collaborate with someone who not only values high standards but also makes the working relationship straightforward and enjoyable.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your thoughtful and generous feedback. We're absolutely delighted to hear about your positive experience working with Edith. She truly embodies the values we hold at Pillow, professionalism, clarity, and a genuine commitment to excellent service, we’ll be sure to share your feedback with her and the wider team.
It’s always our aim to make working relationships smooth, efficient, and enjoyable, and we're so pleased to know that Edith has delivered on that promise. We really value the collaboration and look forward to continuing our work together. Pillow Partners
Great stay and really helpful efficient…
Great stay and really helpful efficient staff, Dani was very responsive and quickly sorted out the return of an item I'd left at the cottage.
28 september 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you for taking the time to leave such a lovely review. We're so pleased to hear you had a great stay and that our team, especially Dani, was able to help you quickly and efficiently.
It's always our goal to provide responsive, thoughtful service even after our guests have checked out, so it's great to know Dani made that happen for you. We’ll be sure to pass on your kind words to her!
We hope to welcome you back again soon. Pillow Partners
I have a long standing property hosted…
I have a long standing property hosted with Pillow and earlier this year for the first time in three years we welcomed a new 'local' property manager. Rachel has been a breath of resh air for my business with a robust professional and proactive hands on approach throughout. Her diligency and can-do approach has been transormative and is already paying dividends. Rachel is always available and accommodationg and a pleasure to work with, an absolute credit to Pillow Partners.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your thoughtful review. We're truly grateful to have had your continued trust over the years.
We're especially pleased to hear such glowing feedback about Rachel. She’s an exceptional part of our team, and knowing that her dedication, professionalism, and proactive support have made such a meaningful difference to your property is exactly what we aim for at Pillow, we will ensure she receives this feedback.
We look forward to continuing our partnership with you for many more years to come. Pillow Partners
Professional and friendly team, great location and apartment
Our home was badly damaged by Storm Eowyn in January 2025. We contacted Pillow Partners who helped us secure a lovely apartment as temporary accommodation whilst our home was rebuilt over 9 months. The team were professional, kind and very responsive to any queries we had. They gave us a sanctuary at a very challenging time and we will always be grateful for all their help.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Pillow Partners
Thank you so much for your heartfelt review. We’re truly glad we could provide you with a comfortable and safe place during such a difficult time. It means a lot to hear that our team could offer support and peace of mind when you needed it most. Wishing you all the best as you settle back into your rebuilt home and thank you again for your kind words. Pillow Partners
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