Pinergy is a great supplier of energy. It is convenient and handy. Its customer friendly and helpful to both business and residential consumers. In this economy it is an essential source of energy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The person taking the call, keelan, was really helpful, he provided great assistance and answered all my questions. 10/10 service
Bedrijf heeft geantwoord
Three months now waiting for a warranty part to be replaced. Invertor failed early June, Pinergy have been unable to get a replacement. Not much point giving warranty if they don't carry spare par... Toon meer
Chris was very professional & helpful he was in contact with me back and forth over a few days and came back offering me a great rate to re contract as I was finding it hard with my top up meter. He w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Energieleverancier
- ook in
- Elektriciteitsbedrijf
- Energieopwekkingsapparatuur en -oplossingen
- Groene energie leverancier
- Zonne-energiebedrijf
Geschreven door het bedrijf
At Pinergy we believe in change. We believe in treating energy with respect. We believe that each of us has a part to play in creating a sustainable energy future. Pinergy was founded with a simple goal — to make a difference in the energy sector. Over time, we have grown to become Ireland’s leading authority on smart energy technology. Today we supply 100% renewable energy and sector-specific insights to thousands of businesses and homes across Ireland.
Contactgegevens
Dublin 4, Ierland
- 0818 363 749
- customerservices@pinergy.ie
- pinergy.ie
4,3
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
One of the worst company when it comes…
One of the worst company when it comes to resolving a simple login app issues.
30 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Sajid,
Thank you for taking the time to leave a review with ourselves, We are terribly sorry to hear about this issue that you have experienced with us, thank you for highlighting your experience to date, and our apologies that it has not been better, this has been highlighted to our senior management for further review and we will be in touch with you in due course.
Caolán
Easy switch to Pinergy
I switched energy provider to Pinergy as they offered the best deal for our Solar set up. Smooth transaction, helpful member of staff, no issues. Thank You.
29 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Steve,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Angel Melissa.
Melissa gave me clear and easy instructions to follow which I did and made the experience very agreeable. Thank you very much Pinergie team.
29 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Siobhan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. Melisa is our angel sometimes too! I'll be sure to pass on your feedback.
Caolán
Queries were attended to promptly
Queries were attended to promptly
27 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Jessica,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Happy customer.
As always the best customer service ever. I am with the company years and would never change to any other provider. Always caring for the customer and thank you.
27 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Teresa,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been so smooth. Thank you for choosing to spend this time with us! I'll be sure to pass on your feedback.
Caolán
A great experience.
The team at Pinergy have been very helpful and accommodating. They do a quality job, ensuring the best look and outcome for me, the customer. Their installers are very professional and great to work with. It is clear that safety is a priority for them while they do their job.
Thanks guys.
26 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey David,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Kay is an excellent associate
Kay is an excellent associate. He is an asset to Pinergy. He understood the issue at first and provided prompt assistance. He deserves a raise.
23 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Sourabh,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. That sounds like the Kay I know! I'll be sure to pass on your feedback.
Caolán
It was great but info on my new average…
It was great but info on my new average calculation would have been nice.
23 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Ivan,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. We'll be sure to take the average calculation query into account going forward. I'll be sure to pass on your feedback.
Caolán
Dermot was so helpful and went above and beyond in helping.
Dermot and Theresa and all the Pinergy staff I've dealt with are very helpful and really go beyond to make sure the customer needs are met, all of my dealings with the company have been positive, I couldn't ask for more.
23 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey David,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy Solar was a smooth one. I'll be sure to pass on your feedback.
Caolán
I had a great and useful conversation…
I had a great and useful conversation with Chris. he patiently explained to me differnt options so i could go ahead with the option I thought would best suit for me.
A huge thank to Chris.
22 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Gus,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'm glad Chris was able to find a plan that suited you, thank you for your continued loyalty! I'll be sure to pass on your feedback.
Caolán
Antwoord van Pinergy
Hey Gavin,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Great savings great service
I rang to top up my pinergy meter. After doing so the agent (chris) made me aware of a diacount of 10% off my bills for a 12 month contract. I was delighted to accept and the discount has no hidden fees.
I wasn't expecting it and every discount is welcomed in the current climate we find ourselves in. I have never had a single issue regarding pinergy in the 5 years im with them. You're never left waiting on the line for long (they always answer within a minute or two and the staff/agents know and answer all questions.
Great service provider.
21 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey David,
Thanks for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been a positive one. Delighted to see Chris got you onto a plan that suited you!
Always glad to see your number pop up!
I'll be sure to pass on your feedback to the team
Caolán
Great service & support since 2022
13 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Richard,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been so smooth. Thank you for choosing to remain with us over the years! I'll be sure to pass on your feedback.
Caolán
Pinergy
Teresa was very clear and concise in her dealings with me. Was very helpful and a good advertisement for your company.
19 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Frank,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
I would never move from this company as…
I would never move from this company as I know how much iam spending and how much is left, before my next top up
20 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Mary,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy has been such a smooth one. Thank you for your continued loyalty! I'll be sure to pass on your feedback.
Caolán
Excellent Customer Service
Excellent Customer Service
I had a recent issue that required a refund, and I was very impressed with how promptly and professionally it was handled. Efe from the customer service team was especially helpful—clear, courteous, and efficient throughout the whole process. The refund was processed immediately, and communication was excellent. It’s refreshing to experience such reliable and friendly service.
20 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Giuseppe,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. Delighted to see that Efe had your refund processed promptly. I'll be sure to pass on your feedback.
Caolán
Melissa was very helpful and could not…
Melissa was very helpful and could not have been nicer
20 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey James,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
Once I got my system installed they seem to stop caring. 3 times they promised to call back but it never happened.
From the initial salesperson to the roofers then the electricians and finally the office staff Pinergy have been a dream to deal with. I highly recommend dealing with them. One of the best companies I've ever dealt with.
19 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Anthony,
Thank you for taking the time to leave a review with ourselves, your words are very kind! We're glad to hear it's been such a smooth process thus far. I'll be sure to pass on your feedback to the guys.
Caolán
Fast and efficient initiation of…
Fast and efficient initiation of requests and submissions by Pinergy with fast and efficient processing of information requests by Pinergy.
19 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a fast and efficient one!. I'll be sure to pass on your feedback.
Caolán
Staff v helpful and addressed query…
Staff v helpful and addressed query immediately. V professional
15 mei 2025
Review zonder uitnodiging
Antwoord van Pinergy
Hey Annmarie,
Thank you for taking the time to leave a review with ourselves, We're glad to hear your experience with Pinergy was a smooth one. I'll be sure to pass on your feedback.
Caolán
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